Hotels in Grindon

"The hotel is very dated and not as well maintained as the photos look. Furniture along the halls on the 3rd floor that were oddly placed. We paid £80 in addition to the stay, for the spa (price for a couple) and it was not worth it, it felt overbooked so had to wait to move between the facilities, floor tiles moved around the jacuzzi, food in the spa wasn’t great. We got to our hotel room at 9:30 after the twilight spa to find the electricity wasn’t working, we had to wait in the dark for someone to come and fix the fuse. Treadmill screen broke in the gym so was unable to track workout. Golf course looked amazing but unfortunately we were not there for a golf trip. Overall disappointed for the price we paid and would not recommend or be returning."

"When checking out there was no one at the desk I waited a while but no one was available so I had to place the key behind the counter"

"A nice modern hotel. Clean and comfortable on a main road that will allow you to travel out to a bunch of different riding and hiking spots conveniently. Staff were friendly and as mentioned it was lovely and clean. Only recommendation would be to bring some earplugs if you’re a light sleeper and you happen to be in a room looking out on to the road. The windows are thick but seemingly not enough to block out noise from passing vehicles. "

"Location is excellent. Staff all very friendly and professional. Rooms tired, dated and not the cleanest. Breakfast excellent"

"No breakfast "

"Very enjoyable stay. Great room. Sadly did have have time for the spa; just had a view if it from my room."

"Expedia listing did not say the room I booked was basically a basement prison cell without the benefit of a window. Horrible. No one answers the phone at this property. When you call the number on Google you get charged, even if you hang up the moment you hear the voice saying you’ll be charged. Car Park blocked by bad parker , despite telling the front desk, car did not move so I had to park off site. Never stay at any hotel managed by this chain for the sketchy phone system alone. I have >£2 of charges which isn’t a lot of money in the big picture, but not something hotel guests should ever have to pay, especially when I hung up right away It was the local number I found that no one ever picked up. Bad."

"Unfortunately, there was a student prom on that evening, so the noise was too much till late."

"Rooms are out dated and not clean "