Hotels in Annakhil

"There’s no doubt this is a stunning property. We stayed in a delux villa which was also beautifully furnished. Being Relais & Chateâux we expected service to be of very high standard which it certainly was not. There’s clearly a lack of leadership and proper training."

"Enjoyed the pool"

"Experiencia terrible , 2 personas atendiendo , a muchas personas llegando , parece una piscina publica , los juegos todo esta deteriorado , la comida sin sabor , las habitaciones si muy buenas pero el lobby lleno de moscas , la gente fuma terrible , la comida de los snacks terrible !! "

"Staff were exceptional - warm, sincere, and very hard working. Nothing was ever to much trouble. Food is by and large very good - cooked fresh to order so can take a tiny bit longer than you might normally expect in a 5 star hotel. But, well worth especially the fish courses. "

"Exceptional hotel, excellent staff and a really enjoyable stay"

"It has the potential to be very good. The property size is very good and the gardens are all private and not over looked. The issue is it needs a lot of refurbishment. Nothing totally fundamental but to give you a theme we had a 3 bed villa. None of the doors properly close so you get bugs coming in at night you’re not careful. The air con leakes when you have it on for more than 5 mins. The outside tables wobble so much if you put a coffee on them it wins be there for long. The kitchen tap was so loose you had to prop it up when you wanted to turn it on. And be ready for the daily does of count how many cockroaches you have in the kitchen every morning. A number of the villas seemed abandoned and various area where taped off I assume for some later repair. All that said I want to emphasise the staff are loverly and you can tell when it was first built it was really nice, very impressive entrance and the design of the place is well considered. It’s just a pity that it’s not been maintained as for me I would not consider it a real 5star resort. But if you want somewhere big private and not picky about finish because let’s be honest the kids will break half of it anyway 😉 it not that bad"

"i booked the general hotel room and don’t opt for the all inclusive service. i emailed th hotel informing the of my late arrival and requested a shuttle but never heard back. at the airport i saw the driver from the hotel and asked him if i could get a ride and he directed me to a taxi. upon arrival, the front desk staff was nice enough and confirmed they received my late check in a. airport pickup request but didn’t say that either was confirmed simply that they received it. once in my room, There was an immediate odor, smell could have been from the ac being off. the sheets didn’t appear to have been changed, or maybe they were washed nicely, there were some small stains, the breakfast selection was small and didn’t taste or look very good. i ordered a vegetarian wrap with room service and received very hard toasted with raw carrots, and cucumbers and tomatoes, with soggy fries . i also ordered a fruit salad which was slimy, and a glass bottle of soda with no bottle opener. the refrigerator in the room didn’t work, the shower was dirty, the towels were extremely rough and over washed. it didn’t feel like a barcelo brand but more like a. best western. i also tried the hama spa and the service was poor. the description of the service included a body and head massage and a facial and each service felt rushed and poorly delivered. perhaps the staff isn’t trained well. there is no business center to work if you need to. gratuities are expected and even if you tip well they wo"

"Exceptional!"

"Hotel was very nice and clean. Staff were friendly and helpful. "