Hotels in Stevenage

"Polite staff at breakfast "

"There was no bar and no restaurant despite website advertising the property had both, which was very disappointing as that was our reason for choosing this location. Building is sadly very run down, as were bedrooms. Bathroom was damp and bath felt as if it was going to fall through the floor if it was filled with water. Bed was clean and comfortable, shower was pleasant with lots of hot water. Hotel has lots of potential and I hope it is refurbished soon to realise this. It was OK for the cheap room rate, but disappointing for advertised amenities to not be available. "

"Room very clean, good supply of tea and coffee. Comfy bed. Very close to town centre"

"Very welcoming, clean room, lovely swimming pool and steam and sauna. Food excellent."

"Room was cold and run down, beds for kids are not great, provided kettle, sugar, milk cups but no tea or coffee to go with it. Biggest issue for us was breakfast, no acknowledgement that we had breakfast included at check in so no idea of timings. Breakfast itself was poor quality, and worse cold, the heat lamps clearly don’t work, tables not cleared the gentleman looking after the dining area had a Bluetooth headset and was clearly on the phone chatting away to someone instead of doing his job. Apparently you don’t provide teaspoons (ridiculous), also paper coffe cups, why not proper glassware. "

"The hotel is perfect and the staff are so helpful and friendly . We will most definitely be staying here again . "

"Lovely room, staff polite and professional, good choice at breakfast and excellent value for money "

"very nice and clean hotel, good location"

"Clean staff very polite and friendly especially Faye who booked us in at check in, very helpful, professional and friendly."