Hotels in Frailes

The check in was great. The young man working. I forgot his name was extremely helpful

Property was great for kids! Had transportation to the beach and old San Juan. Was walking distance to T-mobile arena. Then Francisco makes the best drinks at the bar. (The chicken tenders are amazing)

The staff is GREAT. Especially the pool staff. This has officially become my go-to hotel anytime I stay in San Juan. Great location, great facilities, everything was great!

My husband, son and I spent the night prior to our cruise the next day. Property was clean and located very conveniently to restaurants. Staff were friendly and assisted us with finding transportation to cruise port.

Would definitely visit again !! Clean room and very attentive staff !

Easy check in,clean facilities , good breakfast , helpful staff 👍👍

Customer Service!!!!! It was amazing, I have never stayed in a hotel where the staff was more attentive, friendly and helpful! The room was EXTREMELY clean as well. We arrived before check-in and Carlos, gracefully took our bags and sent is to have fun in PR. Within a couple of hours I got text saying that not only was the room ready but he had already placed our bags in our rooms which is extra special because it boutique style, there isn’t a elevator. The room also had a surprise, a typed...

It was very clean had great aroma when u enter .Definitely would stay there again

Wonderful time in Puerto Rico! The hotel was fabulous!

Everything was perfect.

I was not sure about the area of the hotel at first, but the people were so nice , the area was also nice and we were able to walk to most places we needed to walk to , I loved the fact that I could go across the street for food. The hotel was so cool!! The small and big details made the hotel even better, our room was nice, bathroom was very big!! The room was just enough for two people

The Doubletree was a great hotel. The 24 hour market across the street, nearby beach and multiple restaurants on the area were all a plus. There’s an on-site restaurant that I didn’t try but seemed to have a constant flow of customers throughout my stay so I’ll assume it’s good lol. They also offered a ride to the beach which included free beach chairs and umbrella. The only small issues was 3 different holds being placed on my card (which was expected but as one charge not 3) and during our...

People at the front desk were friendly and accommodating. The property itself is great with great location. Amazing atmosphere and spacious and the rooms are nice. The staff at the restaurant was not smiling and not really friendly. The only person who was nice and accommodating was the manager. The rest of the servers were just food delivers.

The property inside is very nice and elegant. Didn't like that have to pay 25 dollars per night for parking when im paying to stay in here. Other wise everyone is amazing. And i appreciate them.

We absolutely love the hotel. The Area. The church. Everything was perfect. I’m a proud Puerto Rican this trip was everything. Thank you El Convento we look forward to coming back soon.

Really beautiful resort & it’s very close to the airport

Super awesome hotel with friendly staff! Ignore all the previous reviews that complained about the rundown neighborhood. PR was hit by the devastating Hurricane Maria and is slow to recover. You see empty buildings damaged by the hurricane quite often and they are by no means indications of the sketchiness of the neighborhood. The neighborhood is safe and it’s literally next to the Capitolio!!! There is no problem with the shower temperature in our room. The patio and hot tub is super nice...

Loved it! They make sure you have a 5-star vacation!!