Hotels in Caxias

"We stayed here before our flight back home and were extremely happy with both the staff and the hotel. The room was cute, clean, and had everything we needed for our stay. We had a later flight and the staff were kind enough to let us use the facilities for a few hours before our departure. The terrace is beautiful and the pool was a highlight for sure. A bit farther from the city, but not far by car and if you enjoy walking, it is nice. Overall, really enjoyed our stay here and this hotel is very modern and nice!"

"Incredible breakfast"

"Great stay! Extremely nice and helpful staff. The room was cute and had everything we needed for our short stay. The actual property is very nice and in good walking distance to the city. The morning breakfast was also good, with lots of options."

"Nice place to stay, convenient location."

"Nice"

"Clean room for overnight stay. Breakfast good variety. Would be great if they had a complimentary gym to use."

"Very good location, "

"Would absolutely stay at the Rossio again. Great staff and amenities and centrally located."

"Outdated room and hallways, it resembles a cruise line room and not a four star hotel. The reception staff was not welcoming. No greeting, Manuela just asked for our passports and city fees. The bed was comfortable but the room had a strong odor of carpet cleaner. Only two electrical outlets available and the list can go on. After the initial review for check-in by Expedia, we were offered an upgrade at 6:18pm the following day. When I asked why, Alex said in a harsh and loud tone in the lobby “didn’t you complain? That’s why.” Totally out of line and inappropriate behavior by the hotel staff. When leaving the last day as we were returning our key a young woman ask “was everything okay?” Obviously, they had no interest in the feedback given. The employees need to be trained in quality customer service if they want to keep customers coming back. Personally and based on my experience, we won’t be returning. "