Hotels in Oceano

"Clean and pretty room. Great customer service in front office. Near to ocean and beautiful greenery "

"The best thing about this hotel is the location. Right next to the staircase down to the beach and a 5 minute walk to downtown. The room could use some updating but still clean. There isn’t a breakfast per se, only some bagged pastries, bananas, and juices/coffee. The pool/spa area was busy all day and night. There were a number of times I wanted to go sit in the hot tub, but there were consistently 4-6 kids in the spa at all hours so don’t think you’re going to have a nice relaxing soak. That’s probably because it was sold out that week. Overall a nice play to stay, reasonably priced, and location x3. "

"I used to stay at this hotel frequently over the past 10 years. The rooms have never changed. They are in desperate need of a remodel. While they are kept clean, you can see that they are poorly maintained. Repairs are very noticeable and unprofessionally done. The carpets are stained and I have to wonder how clean they are. They need to step up their game because there is a beautiful new suite hotel across the street with extremely competitive rates. I’ve been staying there instead of the Embassy. There is also another brand new suite hotel opening nearby with even more competitive rates. The only reason I was at the Embassy this time is because the other hotel was booked. They charge $20 per night to park. Their parking lot is part of a shopping center so I doubt that the hotel owns or maintains it. The woman at the front desk said they are planning to raise the price by another $5 next year. I’ve heard multiple times from the staff about ‘the owner’ making this decision. I think ‘the owner’ needs to personally look at the property through the eyes of the customers and do something about improving the customer experience. I don’t plan to stay there in the future unless there are no rooms available elsewhere. "

"Fine"

"AC in room was good. Cooled the room but a little loud. Bathroom sizes in trellis court are small. Not sure about the other building. Overall a good experience and found it more affordable than other hotels. "

"We arrive early and I requested for early check in. I was told I would be called when room is available. Within an hour I was called that room was avaiiable for check in."

"Not near the beach, I thought it would be. When we entered the lobby (after a long drive) the receptionist continued her conversation on the phone with a potential guest for about 10-15 minutes before checking us in! Room was just OK. "

"Clean room , comfy bed"

"Always a fun stay at the Madonna Inn. Repairs and sprucing up of property and rooms was definitely noticed this trip. Keep it up.... it is such a special place. "