"I enjoyed my stay here. The staff is really friendly and attentive. It feels genuine and they are very responsive to your needs. The location is great and it’s extremely safe. You are behind a guarded gate 24/7. I appreciated how easy they made it to check in and out and feeling safe is truly something you value in a country where it can feel uncertain at times. I will definitely return! "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We were on a dream vacation using Guayaquil as a stop over point before heading to the Orient on a tour. My partner mistakenly left his credit cards in a bedside table drawer here. We didn't notice until a week into our vacation. On our tour, which ended in Guayaquil, we painstakingly backtracked our steps. We were close by while on the tour and stopped in to ask if anything had been found. To our amazement, Christin had explained the cards were found and placed in safe keeping. We would have...
The apartment is exactly as pictured and described. The wifi worked well and the bedrooms had smart tvs so i was able to watch Netflix. Well stocked kitchen, warm shower and lots of security cameras. Heavy locked gates for added security. Beautiful terrace to look at the city. A couple things you should be aware of, 3rd floor no elevator but easy stairs and the shower floor is extremely slippery. Traffic noise in the morning but nothing crazy loud in my opinion. I slept well and had a great...
Grand Hotel is a stunning property. They took really good care of us, from airport pick-up to giving us milk for my toddler late at night. The receptionists were happy to help us with directions and answer any queries. The Grand Hotel pool is an oasis, it was breathtaking. We stayed here two nights. Breakfast spread was amazing and the food was delicious. We ate one dinner there too, totally worth it! Excellent service, great staff, breathtaking pool, decent-sized rooms, centrally located!
This place is a hidden gem! An oasis of calm in the middle of a bustling, dirty city. It feels like home. The employees extended such hospitality that we felt like we were staying at a friends house. Highly recommend!
Great communication, very attentive and accommodating.
The location was great and convenient for my leisure time.
I have been using their facilities for years
The place is very clean, well managed. The staff is well trained and eager to help. There was at least one English speaking person in each shift.
The beds were good. The restaurant is of high standard. Good quality art is everywhere. A very eye-pleasing sight.
You can be met at the airport and brought back for your departure in a shuttle (a 15-minute drive) at no charge.
You will need a cab to go for sightseeing in Guayaquil but cabs are very inexpensive in Ecuador.
Overall, a very...
Great quiet clean rooms nice place the only bad side was the restaurants only have sandwich's for dinner, we arrived at 10:30pm after a long day traveling without food (plane) we wanted a room service but wasn't available at that time we arrived hopefully they can rearrange kitchen hours thanks
This hotel is absolutely gorgeous! It’s a renovated hospice and every detail has been attended to. The showers were large and wonderful! The staff is courteous and friendly. Everything is very up to date and the entire property is very clean. The morning buffet is 5 star and so is the adjoining restaurant. Be sure to check out the beautiful chapel in the hotel! Also the hotel is right next door to a National Park with live animals. Definitely would stay again!
This is my 2nd time staying at this hotel. I got no complaints, and I would definitely come back on my future visit to Ecuador.
The staff was very polite, attentive, and responsive. The check-in and check-out process is pretty fast, and there is always someone I can talk to or call.
I had a problem this time with the safe box. I had to call twice for someone to come; on my second call, they sent the guy in charge within 10 minutes. It is understandable; there are other people requesting...
They were very kind, patient, and hospitable. Facility was super clean. They are following the CDC’s guidelines for COVID. The community Areas were not crowded. There is outside sitting to eat. The room service also brings up food to your room and all the food is appropriately covered and silverwear is brought in a sealed bag. Food was always delicious and at the appropriate temperature. They also provide a free shuttle to the Airport (which is very close to hotel). Felt super safe to stay here...
