Hotels in El Cinco

"The hotel was great I just wish we stayed closer to old San Juan although it was still just a short uber ride."

"The beach was wonderful and we had a great view "

"Very nice"

"Everything, It’s Clean And Nice"

"Yes breakfast was fresh. Pool was nice "

"Great resort!! Everything about this resort is a 10."

"The room and hallway had a bad musty odor. Too bad because the bed was comfortable."

"truly majestic place, this feels like an oasis. The resort is well maintained and has amazing amenities. You really dont need to leave the resort if you dont want to. The staff is very friendly and there are constant trollies to take you around the resort. The beach and pool areas are well kept."

"Beautiful and nostalgic location. Very Frank Sinatra like. Established in 1958 and parts of the room were in need of repair and showed it. No water in San Juan impacted the pool. Pool staff was great; however, towels and chair covers were stained.Not what I expected from this hotel. Staff was notvthe friendliest in many cases, especially when checking in, felt like we were bothering when asking for service. This seemed to be the case throughput the libby and bars. Ckeaning crew and the tewm was the total opposite. Very attentive and welcoming. Very hit and miss. On the positive sid3, I strongly recommend the Meat Market restaurant, felt like all the good servers were in this location. The pizzeria was also great. Make your own decision, but felt the hotel has lots of potential for growth and needs to work together to provide a better experience for traveler's. Tourism is critical for this economy, surprised to see the poor customer servuce at times. Expected better for the premium paid. Will consider other locations to compare next time."