Hotels in Santana

"Muy bueno y limpio"

"We had a very good stay here and would definitely come back again. Our room was on the second floor, and the ocean views were absolutely wonderful—such a highlight of the trip. We could also see the pool from our room, which made it feel really relaxing and scenic. The food was great as well, with plenty of delicious options to enjoy. Overall, a lovely experience and a place we’d happily return to."

"Friendly staff"

"This was my 2nd staying there. Parking could always be an issue. The ac is already set up so, it was very cold all day and night. The staff was very courteous and everything was very clean. I’ll give it 4 1/2 stars."

"The room was spacious and clean. The 2 pools were nice. The main restaurant was nice. The hot water was not really warm in our room, even after maintenance came out to look at it in our room specifically. Our son had a room a few doors down and his hot water worked well. The resort was quiet, and beautiful. The bar's drinks were strong. Our biggest complaint is that we tried to book the all-inclusive when we arrived at the resort and we were told we had to pre-book that. We booked within 24 hours of arriving so that wasn't possible. The more "reasonably priced" restaurant onsite was not open every night, and the burger/bbq restaurant was not open when listed Thursday or Friday. We stayed Monday night to Saturday morning. Dinner option was limited on 2 different nights to the fancy Restaurante Alexandra only, which we did not find worth the cost for the service and food. This resort was pretty far from other restaurant options even with a rental car. The nearest thing we saw was a Burger King and it was about 10 to 15 minutes away because the seaside resort is on a very curvy mountainous road, beautiful views but slow going drive. Also the ocean next to the resort has jellyfish. There is a warning sign on the dock and I got stung walking to the swim platform and a little kid got stung several times. The resort cannot control wildlife, but a few more warning signs would have been nice. We definitely would stay again but only with the All-Inclusive package."

"Very nice but they have to do something about the birds"

"Excelent place to stay and enjoy la parguera"

"It's an excellent hotel in downtown Mayagüez that I've stayed at before. The facilities, rooms, common areas, and staff are all excellent."

"We arrive got to reception and the King bed option is not available. Give a option of two bed. We went to meal at the restaurant the food are good. Went to the room and the tv no working. They move us to another room, This time give us the King bed. Take a shower and floor of the room beging to have water. Need to put towel in the floor. Later at night the food we eat in the restaurant cause us diarea on mi wife and me. As we go to the front desk the completly ingnore our complaing "