Hotels in Santoy Hanover

"Some staff were amazing ! Shout out to Carlos. Lots of amenities and entertainment. Definitely for the older calm crowd above 35. "

"The hotel was beautiful and clean and the staff was outstanding, they were very professional, friendly and very accommodating. They made my stay very pleasant. I would definitely plan another stay at this resort!"

"Property is beautiful and on the beach! Staff is very friendly. Safe location and the staff makes sure you aren't bothered on the beach. Stayed multiple times and always a good experience."

"When I was there the staff were not happy to be there. 2 of the three restaurants were closed two nights so to staffing issues. We had reservations for dinner and when arrived they were canceled without notice. The last day there did get better but definitely something going on with the staffing."

"Not up to par"

"My stay at Legends was ok. The staff was welcoming & accommodating. There was a small issue with a comforter (after using a black light) but that was handled immediately and I was given a fresh one straight out of the dryer. The location is 10/10. I would skip the All Inclusive option because options are limited (both food & drink wise) within it. I ended up eating off of the resort more often than not. The food is good most days but there are plenty of places (street or restaurant) on the beach & right outside the resort. There are corner stores, restaurants, clubs, bars, souvenir shops and more as little as 2mins & as long as or less than a 10 min walk away. The resort as a whole is kept pretty clean; that being said, you can tell that this is a small Mom & Pop boutique resort. The main thing that makes me hesitant returning are the towels. SOME of the towels are…..less than desirable. Outside of that I had a pretty good time. The beach was beautiful & the location in general is excellent."

"Rooms clean a stuff but some of the staff don’t really care much about colored people they need to cheat all equally because we booking the resorts that’s how staff gets paid otherwise the liquor was weak watered down at the swim up bar the bar tender push the cup towards me which made some the drinks spill an he said nothing about it make it seems like an everyday thing "

"We had a positively wonderful stay at the Cliff Hotel. We hated to leave the property as it was so nice. Julian, our butler, was absolutely the best! She was so attentive and helped us arrange transportation, meals, etc. And she went the extra mile to make our stay memorable with special touches. My only suggestion might be to add a more casual type snack bar to grab a sandwich and a coffee, etc. Otherwise, it was perfect!"

"We spent Monday through Friday; we stayed at the on the platinum level and it was a blast! The bars and restaurants were top tier. Our rooms, the halls lobbies, beaches and restaurants were super clean. The bars poured strong drinks. The spa was incredibly relaxing along with the hydrotherapy area. Everyone was so lovely. It was the best time. "