Hotels in The Crossings

"Yes"

"Fast internet. Good restaurant."

"Quick check in, clean room, good coffee and breakfast "

"Staff were very engaging and friendly. Managers were exceptional and on top of things"

"The hotel itself was nice and very conveniently located in downtown Miami, which made it easy to get around and enjoy the area. However, there were a few aspects of the stay that were disappointing. First, the hotel staff consistently did not answer the phone, which made it extremely difficult to get assistance when needed. It’s unclear how guest requests are expected to be handled if communication is so limited. Second, there were no microwaves available in the rooms, which was inconvenient—especially for a stay of more than a day or when bringing back food. Lastly, the pool closing at 7:30 PM was surprisingly early, particularly for a Miami location where guests often expect to enjoy amenities later into the evening. Overall, while the location and property itself were solid, these factors impacted the overall experience and could be improved to better meet guest expectations."

"-No chairs in the room. Just a Miss Muffet tuffet. -No separate bathroom - frosted glass around a toilet and a shower within the room space, and a sink in the room itself. So there was very little privacy for each of us (spouse and I). The bed was not very comfortable - a motorized raise/lower affair, maybe to compensate for no chairs or couch. But the price was that it wasn't as good for sleeping as a regular bed. We called to ask for a chair to brought to the room, and the operator said sure. But it never arrived, though we were there for 3 nights. So no follow-through on that. To top it off, the sink was clogged. Positives include an excellent location, clean facility and generally polite staff...but again, poor follow through for us. Overall, we don't understand how the ratings for this hotel are high. It's an example of the current trend to remove room spaces and furniture to save costs, while creating a cool vibe that seems to imply this is the way it should be. We don't agree, and will not be back. "

"Terrible service by some. "

"The elevator did not work the whole trip; I had to walk to another building to collect towels. "

"Easy to find. Great location"