Hotels near Pentacity Mall Balikpapan

"Hotel posizionato vicino all'aeroporto, in una zona che non offre molto, caotica e vicina ad un centro commerciale immenso raggiungibile a piedi. Odore di chiuso ( non ci sono finestre apribili) e qualche traccia di umidità proveniente dal bagno. Pulizia sufficiente, materassi e cuscini molto comodi. Staff cordiale"

"Very good hotel this is"

"ビジネスホテル。デザイナーズ風の建物・作りとスタッフの制服、スタッフの対応・接遇もシンプル・簡素で、笑顔もほとんどありません。 なおかつ、アメニティーも、タオルはバスタブも無いのに、バスタオルだけ、ハンドもフェイスも無いので、洗面は、大変です(笑) 連泊するとお願いしても歯ブラシの交換はありません(たまたま、忘れたのかと…) PS,アルコール類は、たいへん高いです"

"Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too."

"Good location, helpful staff & good room."

"It is not in Bali"

"Nice place, and friendly staff."

"I choose Astara because of the location. The hotel is located at Balikpapan Super Block (BSB) where you can find various restaurants, malls, mini markets, hypermarkets, etc. The hotel room is small compared to the same rate hotel in the BSB area but the types of furniture are quite modern. Room service needs more to pay attention to clean around the bed area where in some cases I found dust and small spider web residual on it."

"I would like to comment that your staff Nora has serve us excellent service, she has done an extra mile for us, she is a keeper, you should promote her because of her excellent service towards us. We are very happy of her service. I stay there from 5th July until 9th July 2025, We will recommend this hotel to our family and friends. "

"The staff was excellent. The facility needs a lot of work. This is directly attributable to the ownership. Previous guests are not held accountable for damages they cause. Plumbing needs a complete overhaul…most importantly. Wifi is absolutely terrible. The rest is okay and can wait for the others to get fixed for now. An upgrade on the rooms looks way past due. Again, the staff is excellent and does the best it can with what it has to work with."

"it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart."

"The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊"

"Good stay. But due to rain, our room was leaking. Perhaps it came from the window. But our window never open. Overall we had a great time here"

"Great room great staff great location"

"Great place to stay with family "

"Betrügerisches Personal. Essen zum Teil schlecht, bzw anscheinend abgelaufen. Pool verdreckt, aber vor allem das Zimmer sehr unsauber."

"Hip.hotel with bar downstairs. Live music and short stay hotel"

"Unseriös, billig zwar. Aber nur bedingt sauber"