Hotels near Pentacity Mall Balikpapan

"ビジネスホテル。デザイナーズ風の建物・作りとスタッフの制服、スタッフの対応・接遇もシンプル・簡素で、笑顔もほとんどありません。 なおかつ、アメニティーも、タオルはバスタブも無いのに、バスタオルだけ、ハンドもフェイスも無いので、洗面は、大変です(笑) 連泊するとお願いしても歯ブラシの交換はありません(たまたま、忘れたのかと…) PS,アルコール類は、たいへん高いです"

"Nice place, and friendly staff."

"Very good hotel this is"

"Room was comfortable, view of the ocean nice. Shower good. Food was good, except in the morning, the breakfast buffet was not ready at 6 am, no warm food."

"Sangat bagus bersih dan nyaman"

"夜中に廊下がうるさかったが、それ以外はとても対応が良かった。"

"I would like to comment that your staff Nora has serve us excellent service, she has done an extra mile for us, she is a keeper, you should promote her because of her excellent service towards us. We are very happy of her service. I stay there from 5th July until 9th July 2025, We will recommend this hotel to our family and friends. "

"The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊"

"Staff friendly, hotel showing its age in places. Breakfast has a good choice, but common failure is that the "hot" food is at best lukewarm."

"Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too."

"Great room great staff great location"

"Good location, helpful staff & good room."

"The interior decor is impressive overall a good choice,excellent location , great staff too! "

"プールは良い。必要なものはだいたいそろっている"

"The staff was excellent. The facility needs a lot of work. This is directly attributable to the ownership. Previous guests are not held accountable for damages they cause. Plumbing needs a complete overhaul…most importantly. Wifi is absolutely terrible. The rest is okay and can wait for the others to get fixed for now. An upgrade on the rooms looks way past due. Again, the staff is excellent and does the best it can with what it has to work with."

"Good stay. But due to rain, our room was leaking. Perhaps it came from the window. But our window never open. Overall we had a great time here"

"it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart."

"Hip.hotel with bar downstairs. Live music and short stay hotel"

"Great place to stay with family "

"Unseriös, billig zwar. Aber nur bedingt sauber"