"The staff here is truly excellent. They are kind, efficient, and easy to communicate with. This includes the front desk, the restaurant staff, house keeping, the spa, everyone! The room is spacious, clean, and well designed.
The food is tasty and the buffet options are plentiful if you want a quick meal.
My only issue is that the internet is a bit spotty, but they sent a technician in promptly to address the issue and I was able to stream shows on my laptop.
The pool is also great. The spa staff are professional and excellent, and the treatment rooms are clean and well designed.
What truly impressed me was that I decided to check out early, and the staff phoned expedia on my behalf to make sure that I would get a refund for the night I didn't use.
I would have no hesitation recommending the Panoramic Getaway to anyone looking to stay in the Munnar area. "
"Pleasantly surprised by this find. Very attentive staff, we also had dinner here and found it to be very good. Hotel staff in restaurant/ reception and house keeping were very responsive. We checked out at 6:30 am and reception staff got breakfast boxes ready for us.
Overall will recommend this for anyone "
"Excellent service by the front staff. I arrived 5 hrs earlier than check in time due to flight changes. Karthiga, the front desk executive managed to accomodate the room within an hour. Receiving was very warm , friendly and welcoming. Loved all the suggestions given by her for exploring the place and the heartful gesture of complimentary cake by her team while i was checking out. I would definitely choose this place for future stays. "