Solidaridad Hotels

"We stayed at Paradisus Playa del Carmen and had an excellent experience overall. The resort truly deserves five stars. Our room was spotless, and housekeeping was outstanding. Every day while we were out, the staff cleaned the room, refreshed the bed sheets, and made it feel like the first day again. The pool area was very clean, well organized, and never felt crowded. Poolside service was attentive, and the drinks were high quality. The pool buffet and lunch options were delicious, with great variety and fresh ingredients. Chefs and staff clearly cared about food quality and presentation. The main buffet was open from morning until late evening and offered a wide selection. In addition, there were several specialty restaurants with very good food, and reservations were generally manageable. The beach area was clean and relaxing, with towels, a beach bar, and activities like kayaking included. Entertainment and shows were enjoyable and added to the overall experience. A few small cons: shows were held in different locations each night, so following the schedule was sometimes confusing. Also, some restaurants closed briefly between meal times, and the main pool and pool bar closed around 6 PM, which felt early. Bars in family areas also closed around 10–10:30 PM. Overall, these were minor issues in an otherwise fantastic stay. We would happily return and highly recommend this resort. Booking through Expedia was smooth, and staff professionalism made the vacation stress free."

"Resort and stay was fantastic.. 100% no compliants. Love the food and entertianment. Staff was the BEST! Quick walk the the beach or trolley ride. Beach was incredible! Showers are stupid that there is no privacy (glass doors). Really frustrating!"

"Staff were amazing and excellent amenities "

"The facility and staff were amazing the entire trip"

"The resort was stunning. Food was great and staff very friendly "

"Amenities for kids were great the rooms are clean and staff is very attentive and pleasant. "

"Nice cleaned and well planned"

"Always cleaned our room eveyone was so nice and everything and so much to do "

"Hotel was clean, location was great, food delicious, service and staff wonderful, had a great time would come back again."