Hotels in Windward

"2 elevators were broken, delaying bar and restaurant opening. They closed the main pool moving all guests to the adult only pool. TVs went out. "

"Hello, I booked a room using Expedia from 3/17-3/20. I contacted Expedia on 3/17 to cancel the booking because I no longer needed the room and was connected to Patrick G, an Expedia customer service representative. Patrick G reported the following: “I was able to contact the hotel, and they have advised that they will not charge your card. While they are unable to cancel the reservation as it is already marked as ‘in stay,’ they have agreed to let the booking go as a no-show without any charges. The good news is that you will not be billed for this reservation. However, please note that the booking cannot be formally canceled on either our end or the hotel’s end at this stage.” While I was assured that I would not be charged, $173.37 was charged to my card on 3/18. This miscommunication between Expedia and Extended Stay America Premier Suites Port Charlotte I75 has soured my opinion of both companies. "

"The room was clean and had everything we needed. My husband said his side of the bed sagged toward the side and was not comfortable, but my side was fine. There were only 2 pillows on the bed, and we were glad we had one of our own from the car to use. The pool was very nice and the staff was great. The dog area was pretty small, but the rest of the grounds were nice."

"The pool was too cold to use still. The rooms could have been much cleaner. Use of bleach around the bathroom floors, tub and sink would help. The carpets would benefit greatly from shampooing. "

"Nice place to stay"

"Toilet was clogged upon arrival. Asked for assistance and was told to come an get the plunger! After working 14 hours and the same the next day, I have to be a plumber! Front desk just laughed."

"Building is old and needs to be remodeled. No elevator to the second floor and no electrical plug on one side of the bed for my cpap. That was a big problem. TV remote worked only part of the time. Bed and pillows were good as was the shower, but was really old looking."

"The motel was super clean! The new mattresses were great, that's saying a lot considering I have arthritis in my back too. The only issue was the towel bar & toilet tissue holder needs grommets so that they are more secure and the closet handle needs tightening (it was so loose I couldn't get it to open). Other than that, it is a very small and clean room. We were really only there to sleep. We stayed 5 nights and slept great! No road noise either. The staff were superior to other areas we have stayed in the area."

"Well laid out and pool was a high light. It’s a court yard pool area surrounded by all the guest rooms. Clean and private. Staff was great. We spent a week there and the kitchenette was nice. A little out dated but clean. Would definitely go again"