Hotels in Ntinda

"Dirty and no real attention to detail, bath room had mold or something"

"I booked and paid through the app. But they refused me check inn."

"For starters, the staff here are excellent. And the hotel is kept quite clean. There are other inconsistencies, however. If you need wifi in your room, it is hit and miss for no apparent reason. For emergencies, there is always wifi in the reception area. I was there for 3 nights. I had hot water for two mornings but not the third. You have to run the shower for some time. The menu for the restaurant is limited and much of what is on the menu is not available. Having said that, I did not...

"Great location in Ntinda and great views from the 4th floor. "

"I need my refund before I sue you. The hotel refused to give me a room. They doesn't have any contract with you. If I don't get my refund I will take this matter to coat of low."

"Staff very kind, nice and big room, excellent food in the restaurant."

"Always stay at the property and treated like family. Love it!!!"

"Paul and staff were wonderful. Food was really great. Clean, quiet and safe. "

"The stay at Excelsis was excellent. The staff were so accommodating and eager to make the stay comfortable. The food was good, I recommend their chicken fried rice. Breakfast was well prepared as I ordered off the menu, the Spanish omelette was magnificent. All in all a great first stay. Keep up the great work. "

"So so cute! Beds were hard but okay. Water pressure was excellent. Great restaurant. Nice pool. "

"I was on a work trip for 11 days . I thought I had booked a bigger room. When I asked about it. A day later I was upgraded to a suite. Great staff and wonderful stay. Mall is close to the hotel. I did not care for the gym. Will return. Thank you!! "

"Incredible staff. Wonderful service. Great food. Clean and comfortable."

"Amazingly kind staff! "

"I had a very quiet time and the Staff was helpful. Special thanks to Jocinta house keeping. Teddy & Vivian Restaurant "

"This property is excellently run, beautiful inside and out, and the service is first-rate. I was honestly very surprised at how comfortable and well-run everything was - truly comparable to a high-end US or European hotel. I did have an issue with my hot-water heater which was not working, and the staff immediately offered solutions such as moving rooms or showering in a different room. I did not need to do that, but I appreciated their efforts. That was the only problem that I had during my...

"Lovely sanctuary from the dusty streets. Great pool and gym , and I could see a good basketball and several tennis courts. The pool gets busy in the afternoon, but a nice relaxed atmosphere. Good breakfast buffet and egg station. Ok restaurant- Indian influenced- would love to see more local dishes! Matoke please! Room spacious nice and clean. Good TV - lots of ways to watch the World Cup , Wimbledon, The Tour, F1, Athletics etc! Shower was ok but not always hot water. Staff were very friendly...