Hotels in Downtown Playa del Carmen

"The room, staff, drinks, food, and activities were absolutely amazing. Everyone is super friendly and helpful. You can see the ocean from the lower pool area. The only thing to note, the property itself is beautiful but there is not a large actual beachfront to this property. There is a small section of sandy shore on the north side of the property that is relatively secluded from the rest of the resort. When booking here I wasn’t aware it was only a small section but it did not take away from the experience at this resort. So if you are simply wanting only sandy beachfront sitting you can still get that here it will just be in a smaller setting. But the pools, bar, and cabanas were so lovely too so I didn’t miss out on that. "

"Staff were lovely, room was very clean with comfy bed."

"Prior to our trip the communication was appreciated. Daniel, our concierge, was so easy to work with. I began receiving texts from the moment we landed. That same communication continued all week long. He made sure to check in throughout the day. Even on his day off he asked if he could do anything for us. Enrique was our setver when dining. He knew our namesand greeted us always with a smile. On our last day he arranged beautiful table for us. He treated us as family. Make sure to meet him and ask for him by name. The room and property were amazing. Staff takes care of your every need. This is the place to stay in Playa del Car"

"This hotel is a real good deal and a gem in the area! Tough to beat prices, parking on-site, nice pool, very short walk to beach, nice shops, great AH Cacao coffee and exciting clubs and activities with a staff truly attentive and kind! My group totally wants to return"

"Nice place to stay! Rooms were clean and staff was friendly. Breakfast was served to us every morning on out patio.it was lovely and very close to everything yet was very quiet."

"Absolutely amazing and cozy stay! The place was spotless, beautifully designed, and incredibly comfortable. The host was welcoming and responsive, making everything smooth from check-in to checkout. Perfect location, peaceful atmosphere, and great value. I would happily return and highly recommend this lovely spot to anyone visiting this beautiful destination. "

"The property is very nice and well maintained! It’s a little deceiving from the outside because it is located right in the city as opposed to larger resorts. My room was spacious and clean… kept perfect by staff. The rooftop pool area was larger than expected. I enjoyed the different parts… although the main area next to the pool has limited seating, so get there early. And the poolside DJ created a great vibe! The rooftop dining was excellent IMO. I ate there daily. Speaking of food, the breakfast spread was adequate and tasty. While, overall I thoroughly enjoyed my experience, I found the need to make reservations daily for the one main restaurant a minor nuisance."

"The location was amazing. The hotel staff were very nice & helpful. The rooftop has a very nice view of the sunset. "

"Amazing property and helpful staff. Will definitely be returning!"