Hotels in MacGregor

"Property is in a good location but staff is not great at the front desk at check in. Food is expensive for an “order at the bar and seat yourself” experience. "

"I’ve been staying at the Doubletree (this location) for over 10 years, but this was definitely my last visit! Upon arrival I had already did a check in on my phone. They still require me to come to front desk, but when I got into the hotel, the lobby was filled with people trying to check in so there was a wait, once I got onto the elevator to head to my room, I noticed that it was going very slow about 30 minutes into my trip there I went down to get ice from the ice machine. I got on the elevator to head back to my room. The elevator went up about 10 floors and then, I heard a message saying elevator is shutting down. The lights went dark and it just stopped!!! Two other guest was on with me. We were stuck on the elevator for about 40 minutes. We were unable to call for emergency help once the elevator shut down. I had to call the front lobby with my phone, she was nice but she was not helpful. She said she would let the maintenance man know to reset the elevator. She did stay on the phone until the maintenance guy found us. Oce the elevator started back she just hung up on me no compensation no sorry! I will definitely not stay here again!"

"Everything was pleasant at this property. As with any downtown Houston hotel make sure you lock your car. Hotel looked like they might have been renovating there bar eating area and it was closed, but we did not need that amenity so I did not pay that close attention "

"Our room was not ready until 3:45pm and check in was at 3. It pushed back all of our plans that day. The receptionist took a call from an outside number in the middle of assisting me. Would not recommend"

"Room was fine. Bring your own toiletries. . There's no shuttle after 9:30 from airport so had to pay $25 to go a by taxi. Being close to the airport, room shakes too when planes go overhead so beware of that. "

"Nice hotel and rooms were great"

"Enjoyed the spacious rooms, variety of breakfast items was good but they couldn't keep up with all the guests."

"In Its' day this place was a showplace. It is still very nice with the largest lobby that I have seen maybe ever. The hotel is a bit tired. It will be a massive undertaking to bring it up to where it was in its prime. Bar was good. Food looked really good. Outdoor pool was large and clean. I paid a fair rate. It was a good value. "

"Room was large and clean "