Hotels in Tianhe Center

"On my 40 day trip to China, I stayed at Fraser Suites for 9 days & it was my favorite place of 5 to stay. The one bedroom premier suite was very spacious and convenient. The location is great, shopping convenience and great food options. The property had activities such as golf stimulator and massage chairs which greatly helped after long business days. There is also a computer and printer in the lobby which was very much appreciated as I needed to use it for my visa applications for my journey onward. All day coffee. The staff was very helpful and polite, housekeeping was great, cleaned very detailed and always so warm. Front desk was always very helpful and accommodating. Breakfast staff was also the best as I ran late one two occasions for breakfast and they were still so polite and helpful. Jackson, the concierge must also be heavily commended as I forgot some items in the shower and he organised and dropped them off for me and was always so helpful along my stay. My Only suggestion is to let the robot deliver food ordered on apps to the room. This really helps with convenience and relaxation. You have gained a now long term customer as my stay was truly delightful and I appreciate the amenities of the property and staff."

"Breakfast is delicious, air condition is excellent"

"Hotel is clean and up to standard. Staff is friendly and helpful. The concierge guys are helpful one of the guys help me with my Taobao cancellation due to late delivery and he followed up with me just before i leave the hotel to airport. The location is awesome with Grandview mall beside and Parc Central opposite. Will come back again when I am back to Guangzhou 👍"

"Great breakfast "

"Great place and location and staff exceptional"

"The location of the hotel was great. Being part of the Marriott brand, I was expecting better services n standards. Called the front desk on few occasions, but the staff didn’t sounded too friendly. I was also upset that my corridor smelled of soured durian husks for almost half of my stay there. Today surprised that durian was allowed in the hotel and the smell was left to linger for so many days. Totally not something I’ve expected from the brand."

"Great hotel. Beautiful details. Excellent staff"

"There was a decent amount of hair in the bathtub when we first checked in. Also loose/broken components in the washroom. We also asked if we were able to get our laundry done and informed the front desk staff that we had left our personal laundry bags in our room before we went out to do some sight-seeing, they said okay, without any mention of pricing or fees, which gave the false impression it was included in our stay. Long story short, the bill for laundry ended up being more than our entire stay and there was an actual form that was supposed to be signed by us and filled out before we received the service for it to be a valid transaction. Our friends from China told us this was technically illegal and the charges were on the hotel to cover the costs…. but I needed my laundry back and they wouldn’t budge on covering the service….we would have never gone through with our laundry request if we were shown or told about the costs it would entail. We had to restrict our travel plans due to taking such a huge hit from this :("

"Very good"