"Stayed overnight for a city getaway. Really lovely staff and place. Very pleasantly got a free room upgrade because of requesting two single beds. The room price and size was great value and all seemed brand-new. Great area and within walking distance of some very good restaurants at South bank. Highly recommended."
"Easy and friendly check in and check out. The hallway on the floor we were on smelled a bit damp, but the room didn’t. The room was clean, and the beds comfortable. Bathroom quite small given there were 4 of us - probably not the best room for 4 people. Breakfast was excellent; options to cover everyone, very attentive staff and good food. The kids enjoyed the rooftop pool and the complimentary pool towels was helpful. Great spot to enjoy some sun and downtime. Location was super handy and we would definitely stay again."
"After hour service sucks. Room had old musty smell. Towels only one small. soap in bathroom was just handwash soap. No elevator to the room at level 2 from first floor. Carrying luggage difficult.
It took me, coming from USA, to seek strangers to call for after hour service. They dont pick up phone, puts you on hold.
Really bad experience."