Hotels in West Coolup

"Room was very good, reception were great. Location excellent but one disappointing aspect was the building work being undertaken on the beach front "

"excellent location "

"The staff were friendly, however the standard of the room was very poor. The room smelled old, musty and moldy. The bathroom was dirty looking/feeling. The rubber bath mat was covered in black mould underneath and the tiles and grout in the shower looked dirty. The couch was essentially an outdoor metal setting with cushions and not comfortable for relaxing at all. The sliding door out to the balcony didn’t close properly, so a gap was continually letting a draft in and the glass was continually banging in the wind. The curtains in the loft were broken, leaving big areas of windows that weren’t covered and let light in. This wasn’t ideal for sleeping young children in the early mornings. The website said the room had an oven, however there was no oven. We understand that it is an old hotel, but for the price we paid, we definitely expected the room to be in a better condition than it was."

"Quaint and retro, but all the basics needed for overnight stay. Spotlessly clean. "

"There were no any staff on property. We were following SMS instruction for settling for 1 night. Not convenience for international visitors with poor English. Otherwise everything was OK."

"Large room and bike storage "

"Inside of apartment very clean, entry and balcony needs attention. Very good amenities and good location, enjoyed"

"The room was spotless, modern and had a super comfortable bed. Staff were friendly and helpful. "

"Disappointing Stay – Not as Advertised We recently stayed overnight at Serenity on the Terrace in Mandurah and were very disappointed. Unfortunately, the property looks nothing like the photos advertised online. It is extremely outdated and in poor condition. There were patches of paint all over the walls, ripped curtains, and the couch was dirty and smelt strongly of mould, which made the place feel unhygienic and uncomfortable. The air conditioning upstairs was also very average and struggled to cool the space properly. Overall, it felt like false advertising, as the online photos do not reflect the current state of the property at all. We wouldn’t stay again and would not recommend it unless significant improvements and updates are made."