I reserved a room at The Key Largo Inn for my son, as a pit stop during his family's trip to the lower keys. Upon his arrival at around 7 pm, he phoned me exclaiming his disgust with the establishment's condition. I reminded him that the hotel's online advertisement boasted recent renovations, but he strongly disagreed, describing the place as dirty and resembling a student hostel or homeless shelter. The reservation was for a room with a king-sized bed, but the hotel wouldn't allow his kids in. To secure a larger room with a sofa bed and a king bed, they were asked to pay an extra $90 on top of the $230 already paid, despite the initial online price being $215. Unsatisfied with the room's condition, suspecting bedbugs, and encountering unfriendly staff, we eventually decided to switch to The Holiday Inn nearby which I booked through The alleged renovations at The Key Largo Inn turned out to be false, and the staff's behavior, including the owner laughing at my son's complaint, was unacceptable.