Featuring a rooftop terrace, this vacation home puts you within a 10-minute drive of Quinta Avenida. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A children's pool, a garden, and a kitchen are other features.
Playa del Carmen Main Beach - 10 min drive - 6.3 km
Getting around
Cancun Intl. Airport (CUN) - 50 min drive
Cozumel Intl. Airport (CZM) - 15.2 miles/24.5 km
Airport shuttle (surcharge)
Restaurants
Starbucks - 4 min drive
Punto Café - 4 min drive
Bola Ocho - 4 min drive
Oxxo Real Ibiza - 4 min drive
Domino’s Pizza - 16 min walk
About this property
Chalet 21
Featuring a rooftop terrace, this vacation home puts you within a 10-minute drive of Quinta Avenida. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. A children's pool, a garden, and a kitchen are other features.
At a glance
Property size
Private vacation home
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 8 PM
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Smoke-free property
Property amenities
Pool/Spa
Outdoor pool
Sun loungers
Internet
Free WiFi
Parking and transportation
Free self parking on site
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle at scheduled times, on request
Family friendly
Children's pool
Kitchen
Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Bedrooms
2 bedrooms
Bed sheets provided
Bathrooms
3 bathrooms
Shower
Towels provided
Free toiletries
Living spaces
Sitting area
Entertainment
Smart TV
Netflix
TV in a common area
Outdoor areas
Rooftop terrace
Balcony or patio
Barbecue grill
Garden
Picnic area
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
No elevators
Smoke-free property
Services and conveniences
Tour/ticket assistance
Housekeeping (on request)
Iron/ironing board (on request)
Things to do
Indoor pool access nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
2 rooms
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Cleaning fee: MXN 250 per accommodation, per stay
Optional extras
Airport shuttle service is offered for an extra charge of MXN 900 per vehicle (one-way)
Air conditioning is available for an extra charge
Housekeeping is offered for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 6 AM to 9:30 PM
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
Also known as
Chalet 21 House Playa del Carmen
Chalet 21 Playa del Carmen
Chalet 21 Playa del Carmen
Chalet 21 Private vacation home
Chalet 21 Private vacation home Playa del Carmen
Frequently asked questions
Does Chalet 21 offer free cancellation for a full refund?
Yes, Chalet 21 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at this vacation home?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6 AM to 9:30 PM.
Are pets allowed at this vacation home?
Sorry, pets aren't allowed.
Is parking offered on site at this vacation home?
Yes, there's free self parking.
Is airport shuttle service offered by this vacation home?
Yes, an airport shuttle is available. The charge is MXN 900 per vehicle one-way.
What are the check-in and check-out times at this vacation home?
Check-in start time: 3 PM; Check-in end time: 8 PM. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Chalet 21 and nearby?
Chalet 21 has an outdoor pool and a picnic area, as well as a garden and access to a nearby indoor pool.
Does Chalet 21 have a kitchen or kitchenette?
Yes, there is a kitchen which also includes cookware, a refrigerator, and a microwave.
Does Chalet 21 have any outdoor private spaces?
Yes, this property features a balcony or patio.
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