The Crystal VAYA Unique

Property class: 4.5
Obergurgl ski-in/ski-out hotel with spa and ski storage

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Placing you just steps from Obergurgl-Hochgurgl Ski Area, The Crystal VAYA Unique has ski-in/ski-out access, allowing you more time for downhill skiing, snowboarding, and cross-country skiing. Guests can indulge in massages at the spa, and The Crystal serves lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate access to ski passes and storage.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Ski-in/ski-out access
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Health club
  • Sauna
  • Steam room
  • Self parking

Feel at home (6)

  • Babysitting services
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Maisonette Suite

A modern living room with a sofa, a round table, and a TV mounted on the wall.

Maisonette Suite

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior-Zimmer

A bedroom with a bed, a desk, and a chair. There is a window with a view of a snowy landscape.

Superior-Zimmer

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Suite | 1 Schlafzimmer

A modern bedroom with a quilted headboard, a wooden bedside table, a bedside lamp, and a view of the outdoors through a window.

Suite | 1 Schlafzimmer

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Standard Room

A modern bedroom with a large bed, two bedside tables with lamps, and a dark headboard.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite | 1 Schlafzimmer

A modern living room with a sofa, a coffee table, a chair, and a large window with curtains.

Deluxe Suite | 1 Schlafzimmer

  • Mountain view
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Grand Deluxe Room

A modern bedroom with a large bed, a sofa, a small table, and a lamp.

Grand Deluxe Room

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe-Zimmer

A modern bedroom with a large bed, wooden wardrobe, and built-in shelves.

Deluxe-Zimmer

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Panorama Suite

Room

Panorama Suite

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 80 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Junior Penthouse Suite

A modern bedroom with a large bed, a wooden headboard, bedside lamps, and a mirror.

Junior Penthouse Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Spa Suite

A hotel room with a bed, a blue sofa, a chair, a small table with a vase of flowers, and curtains.

Junior Spa Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Suite | 1 Schlafzimmer

A modern living room with a sofa, chairs, a dining table, and a vase with flowers.

Penthouse Suite | 1 Schlafzimmer

  • Mountain view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Suite | 2 Schlafzimmer

A modern hotel room with a large bed, a wooden headboard, and sheer curtains.

Penthouse Suite | 2 Schlafzimmer

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

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The price is $168
$196 total
includes taxes & fees
Oct 19 - Oct 20
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About the neighborhood

Map
Gurglerstrasse 90, Obergurgl, Tirol, 6456

What's nearby

  • Obergurgl-Hochgurgl Ski Area - 1 min walk - 0.0 km
  • Festkoglbahn - 2 min walk - 0.2 km
  • Roßbergbahn - 11 min walk - 1.0 km
  • Gaisbergbahn - 11 min walk - 1.0 km
  • Rosskar Ski Lift - 11 min walk - 1.0 km

Getting around

  • Kranebitten Airport (INN) - 99 min drive

Restaurants

  • ‪Top Mountain Crosspoint - ‬4 min drive
  • ‪Heide Alm - ‬25 min drive
  • ‪Zirben Alm - ‬4 min drive
  • ‪Hohe Mut Alm - ‬24 min drive
  • ‪home of quattro - ‬28 min drive

About this property

The Crystal VAYA Unique

  • Placing you just steps from Obergurgl-Hochgurgl Ski Area, The Crystal VAYA Unique has ski-in/ski-out access, allowing you more time for downhill skiing, snowboarding, and cross-country skiing. Guests can indulge in massages at the spa, and The Crystal serves lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool, and a bar/lounge. Skiers will appreciate access to ski passes and storage.

At a glance

Hotel size

    • 99 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting
    • Supervised childcare

Pets

    • Pets allowed (dogs only)*
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 16 per night)
    • Electric vehicle charging point on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Supervised childcare

What to do

  • Ice skating
  • Sledding

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Multilingual staff
  • Pool loungers
  • Ski storage
  • Snow sports gear

Facilities

  • 2 buildings/towers
  • Built in 2008
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Downhill skiing
  • Snowboarding
  • Ski storage
  • Snowshoeing
  • Ski lifts nearby
  • Ski runs nearby

Room amenities

Be entertained

  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Crystal VAYA Unique Wellness. Services include massages. The spa is open daily.

Dining

The Crystal - This restaurant serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 15 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 21 for adults and EUR 21 for children
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Pets

  • Pets are allowed for an extra charge of EUR 30 per pet, per night

Parking

  • Self parking costs EUR 16 per night

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden

Frequently asked questions

Does The Crystal VAYA Unique offer free cancellation for a full refund?

Yes, The Crystal VAYA Unique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Crystal VAYA Unique?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at The Crystal VAYA Unique?

Yes, dogs are welcome. There's a charge of EUR 30 per pet, per night. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at The Crystal VAYA Unique?

Yes. Self parking costs EUR 16 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Crystal VAYA Unique?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10:00 AM. Late check-out is available for a charge of EUR 50 (subject to availability).

What is there to do at The Crystal VAYA Unique and nearby?

Have fun with onsite winter activities like cross-country skiing, snowboarding, and snowshoeing. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Crystal VAYA Unique also has an outdoor pool and a sauna, as well as a steam room.

Are there restaurants at or near The Crystal VAYA Unique?

Yes, there's an onsite restaurant, The Crystal.

What's the area around The Crystal VAYA Unique like?

The Crystal VAYA Unique is a short 1-minute walk from Obergurgl-Hochgurgl Ski Area and 2 minutes' walk from Festkoglbahn.

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Reviews

The Crystal VAYA Unique Reviews

9.0

Wonderful

9.2

Cleanliness

9.8

Location

8.8

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's pool, hot tub, and sauna facilities were wonderful and provided a great apres-ski experience. (5 reviews)
  • The spa area was wonderful, with multiple pools, saunas, and a great selection of amenities for guests to enjoy. (6 reviews)
  • Breakfast was varied, delicious, and had a wide selection with many healthy options. (5 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Super séjour. Parfait en famille, entre amis ou amoureux.
Verified review

6/10 Good

The food in the restaurant was okay, but not well-coordinated. The staff in the restaurant was helpful but sometimes with character that impacted the cozy environment to relax.
Verified review

10/10 Exceptional

Otrolig pool, jätte fint rum! Helnöjda.
Verified review

8/10 Very good

Dejligt hotel
Verified review

10/10 Exceptional

Lækkert hotel - vi har besøgt stedet 2 år i træk fordi stedet har alt.
Verified review

8/10 Very good

We have just finished a 5-day stay in a suite at Vaya The Crystal. We visited the hotel two years ago and were so impressed that we decided to return, this time with our child. Unfortunately, our recent experience did not live up to the high standards we remembered. ​The issues began upon arrival. We were directed to use the hotel’s underground parking garage, which was so steep that our car’s undercarriage scraped against the concrete. While the hotel helped us find an alternative spot afterward, we were left with a scratch under the car, which was a very poor start to our holiday. ​When we arrived at our suite, we were met with a foul smell coming from the bathroom drains. It took a full 24 hours before the smell dissipated enough for us to feel comfortable in the room. Furthermore, basic amenities were missing: there were no slippers provided, and the complimentary bottle of water, which we had enjoyed during our previous visit, was no longer available. ​On a positive note, the breakfast was excellent, and the spa facilities met our expectations, as did the room itself once the initial issues were resolved. ​However, considering Vaya The Crystal is a 4.5-star hotel, one expects the basics to be handled with care—from functional room amenities to safe parking facilities. We had high hopes for another fantastic stay, but this time, the overall quality simply did not reflect the hotel's status or price point.
Verified review

10/10 Exceptional

Wir waren mit dem Hotel sehr zufrieden
Verified review

6/10 Good

Not quite a 4-star experience. A beautiful property and nice rooms, but let down by poor housekeeping and disappointing evening meals in particular for children. Lacking the Austrian charm that we would expect and enjoy on a skiing holiday.
Verified review

6/10 Good

Ok.
Verified review

10/10 Exceptional

Perfekt
Verified review

10/10 Exceptional

Very clean room, lovely staff, ski-in/ski-out.
Verified review

10/10 Exceptional

Big rooms great service
Verified review

8/10 Very good

Room was good, pool was excellent and breakfast was also great. The waitress we had at dinner each night was also fantastic. Good location next to one of the ski lifts. Downsides were the temperate of the room, it seems even though there is a thermostat it takes several days to get to temperature and ironically it was just way too hot, until about day 4 of our stay. Also not impressed with being charged so much for tap water, the restaurant in town charged half as much, and when it’s half board it’s a bit surprising really.
Verified review

8/10 Very good

Minder VAYA vibes.

Wij waren hier voor de derde keer. Parkeren was dit keer een drama. Dit is door de manager met een excuus goed opgelost. Je merkt dat er bezuinigd wordt. De kamers worden om de dag schoongemaakt. Als je dit elke dag wilt moet je dit voor 09:00 dezelfde dag laten weten. Er is ook geen kok meer die ' s morgen eieren bakt bij het ontbijt. het buffet zelf is ook wat beperkter. De VAYA vibes wat hun eigen slogan is waren voor ons een stuk minder dit keer.
Verified review

6/10 Good

In Österreich teilweise nur englischsprachigen Service anzubieten ist für mich eine inakzeptabel. Die Garage ist eine Farce, hier wurden uns dann zumindest die Parkgebühr erlassen.
Verified review

8/10 Very good

Obwohl Check-in um 16:00 Uhr angegeben war, wurde uns unser Zimmer um 16:45 Uhr übergeben. Check-out recht früh um 10:00 Uhr!!! Es gab auch keine Kompensation hierfür. Kein nächstes Mal! Die Unterkunft ist ganz gut. Leider waren alle einige Gegenstände nicht ganz in Ordnung. Das Schlafsofa war etwas ausgeleiert und ein von zwei Fernseher funktionierte nicht.
Verified review

8/10 Very good

Nur wenige Parkplätze für Hotelbesucher für draußen. Parkplätze sollten bei dem Preis pro Nacht inklusive sein.
Verified review

8/10 Very good

Vom Essen hatten wir uns mehr erhofft.. für diese Hotelkategorie etwas enttäuschend; bemühtes Servicepersonal, wobei es hier eine große Bandbreite an Qualitätsunterschieden gab…
Verified review

6/10 Good

Review: VAYA Obergurgl I’ve stayed at VAYA Obergurgl a couple of times now, and while the hotel remains completely sufficient for what you need—clean, comfortable, and well-located—I can’t help but feel the quality has dipped, particularly when it comes to the dining experience. The food just doesn’t quite meet the standard it once did, which is a bit disappointing. Still a solid option, but not quite as polished as it used to be.
Verified review

10/10 Exceptional

Highly recommend!

We very much enjoyed our stay here. Staff at the reception, bar and restaurant were outstanding. The breakfast and dinner were both generous and had a wide selection. The ski storage area and the easy access to the lift were fantastic. The only two things that could be improved are the wine selection in the bar and raising the temperature a bit in the outside warm pool
Verified review

10/10 Exceptional

The Crystal is THE PLACE TO STAY

This hotel was perfect for our family ski trip!! The apres-ski facilities were wonderful -- pool, hot tub, sauna and steam room. (The water temperature in the hot tub needed to be warmer though.) The breakfast and evening meals far exceeded our expectations -- wonderful table service, great variety, and lots of healthy vegetarian and vegan options. Every member of staff was superb -- polite, professional, friendly, and fun!
Verified review

10/10 Exceptional

If you want to spend the money, this place is fantastic.
Verified review

10/10 Exceptional

Tolles Hotel zum Skifahren!
Verified review

8/10 Very good

Die Lage ist einfach super, Skishop und Lift direkt vor der Tür
Verified review

8/10 Very good

Lage direkt an der Skipiste - perfekt. Super Zimmergröße und liebes/ freundliches Personal. Leider hat es im Bad stark nach Abfluss gerochen, was auch diverse Duftstäbchen nicht vertuschen konnten. Stellplätze in der Tiefgarage sind sehr eng für große Autos und dafür in Relation recht teuer, aber Lademöglichkeit für E-Autos ist vorhanden.