In the vibrant Marzahn-Hellersdorf neighborhood, Hotel Helle Mitte Berlin offers an urban retreat with rock climbing and ziplining adventures. Unwind with a visit to the hair salon or enjoy buffet breakfast before exploring nearby attractions. Helpful staff are on hand to ensure your stay is seamless.
Stendaler Straße - Quedlinburger Straße Tram Station - 2 min walk
Hellersdorf U-Bahn - 5 min walk
Cottbusser Platz U-Bahn - 8 min walk
Restaurants
Burger King - 4 min drive
Al Teatro - 7 min drive
Kaufland Restaurant - 17 min walk
Bester Döner - 15 min walk
Tchibo - 19 min walk
About this property
Hotel Helle Mitte Berlin
Located near a train station, Hotel Helle Mitte Berlin is a great choice for a stay in Berlin. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Stendaler Straße - Quedlinburger Straße Tram Station is 2 minutes and Hellersdorf U-Bahn is 5 minutes.
At a glance
DONE
Hotel size
45 rooms
Arranged over 2 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
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Special check-in instructions
The front desk is open daily from 10:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 6 per day)
Onsite parking limited
Height restrictions apply for onsite parking
Free offsite parking nearby
Street parking available
DONE
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Room service
Traveling with children
Children stay free (see details)
What to do
Rock climbing
Ziplining
Shopping
Mountain climbing nearby
Working away
Meeting room
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Multilingual staff
Facilities
Built in 1996
ATM/banking
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
32-inch LED TV
Cable TV channels
Home comfort
Heating
Fan
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
Separate sitting area
Freshen up
Rainfall showerhead
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 percent will be charged
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12.50 for adults and EUR 7 for children
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per day
Rollaway beds are available for EUR 15.0 per day
Parking
Self parking costs EUR 6 per day
Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hotel Helle Mitte
Helle Mitte Berlin
Helle Mitte
Hotel Helle Mitte Berlin Hotel
Hotel Helle Mitte Berlin Berlin
Hotel Helle Mitte Berlin Hotel Berlin
Frequently asked questions
Does Hotel Helle Mitte Berlin offer free cancellation for a full refund?
Yes, Hotel Helle Mitte Berlin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Helle Mitte Berlin?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Helle Mitte Berlin?
Yes. Self parking costs EUR 6 per day. Parking spots may be limited.
What are the check-in and check-out times at Hotel Helle Mitte Berlin?
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel Helle Mitte Berlin?
No, this hotel doesn't have a casino, but Spielbank Berlin (25-min drive) is nearby.
What is there to do at Hotel Helle Mitte Berlin and nearby?
Have fun with onsite activities like rock climbing and ziplining.
What's the area around Hotel Helle Mitte Berlin like?
Hotel Helle Mitte Berlin is in Marzahn-Hellersdorf, a short 2-minute walk from Stendaler Straße - Quedlinburger Straße Tram Station.
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Reviews
Reviews
6.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
8.6
Location
7.0
Staff & service
6.4
Property conditions & facilities
Popular mentions
Shopping malls
Room
Restaurant
Elevator
Lobby
Reviews
Verified
6/10 Good
May 22, 2026
Average hotel in a suburb of Berlin. Location suited me this time but might not appeal to everyone. Hotel placed in a building with cinema and night-open restaurants (of sorts).
Note that the reception is not manned at night.
Reasonably priced. Good communications by U-bahn.
Peter
Peter, 2-night trip
Verified
6/10 Good
Mar 10, 2026
Nobody come to clean the room in all 3 nights..The corridor it very dirty the carpet it dirty..Shops are near the hotel
Cristiana Elena
Cristiana Elena, 3-night trip
Verified
6/10 Good
Oct 17, 2025
There was no one at the reception desk (once I found it) when I got there, but showed up very quickly. Spoke a little English and was polite but not overly friendly. There are plenty of shops and restaurants around but the would guess not the greatest area. Comfortable beds and relatively clean.
Angelika
Angelika, 1-night trip
Verified
4/10 Fair
Nov 19, 2025
The staff were extremely kind, and honestly, they are the only reason I can give this hotel any stars. Unfortunately, the window in my room opened toward a shopping arcade that was very noisy, and there was no real fresh air — only smoke and the smell of cigarettes. I couldn’t keep the window closed because the room felt suffocating, but opening it wasn’t an option either. I even experienced shortness of breath inside the room and preferred to stay outside the hotel during the day just to get some fresh air.
Rita
Rita, 4-night trip
Verified
8/10 Very good
Aug 4, 2023
A decent hotel
Our recent stay at the hotel was okay. Despite booking through Hotels.com, we were allowed a late check-in. I don't know if this is on Hotels.com or misinformation from the hotel to Hotels.com, but it did say check-in to 20:00 when in fact it ended at 18:00.
The comfort of the room was below average. The beds weren't super comfortable, primarily because they had no mattress pad/topper.
The cleaning standards were fine. The room and bathroom were reasonably clean, and we didn't notice much. Only that the interior felt outdated, and somewhat worn out.
The service provided by the staff was great. We didn't interact much with the staff, as we had no real concerns, nor did we stay much at the hotel.
The hotel's location was reasonably situated for our purpose of visiting Tropical Island. However, it was quite far from Berlin's city center; something that anyone who wants to visit Berlin and its main attractions should keep in mind. But other than being far from the city center, you had most things you'd need within a few minutes, as the hotel is situated in a small square with several options for shopping. Also, the hotel is situated inside a small shopping mall, with a kino (I think), a few restaurants, and a few bars.
The situation with the bars might be a deal-breaker for some, as the sound from the bars could easily be heard from the rooms if the windows were open, which was almost a must considering the rooms got quite hot during the night, and no AC was available.
Verified traveler
2-night trip
Verified
10/10 Exceptional
May 12, 2026
Close paid parking, great staff, bar nearby. In general ok
Florin
Florin, 3-night trip
Verified
2/10 Poor
Nov 7, 2025
The pictures are not of the rooms or the hotel. Reception is a desk wedged in the hallway between rooms with no signage.
Door locks dont work and the room was not cleaned or made up prior to arrival, had to ask for sheets and pillows. Would not recomend. Definitely look at the google reviews not the expedia ones.
Nick
Nick, 4-night trip
Verified
8/10 Very good
May 2, 2023
Centrally located, with eating places, shopping malls and easy access to transportation.
People drinking over the weekend around the area can be a bit rowdy
Dorothy
Dorothy, 2-night trip
Verified
2/10 Poor
Sep 12, 2025
The worst option
Antonio
Antonio, 2-night trip
Verified
8/10 Very good
Jun 25, 2023
Good for price, better for weekdays
We stayed 3 nights. The first 2 night were great. The hotel is good for the price. Very close to the train station and restaurants. However, our room was above a club and our last night was a Saturday which caused us to stay up till 4 due to the noise. Overall I would say it’s a great place to stay on weekdays.
Verified traveler
3-night trip
Verified
8/10 Very good
Jun 5, 2022
Good for families
Hotel in the middle of a shopping mall in 2 floor of the building. Supermarket cross the street. U bahn 2 blocks, about 30 minutes from Berlin down town. Parking cost 6 euro day, same building. Need to improve TV, only german channels
eduardo
eduardo, 2-night trip
Verified
2/10 Poor
Aug 18, 2025
Be wary of bed bugs!
I read reviews about bed bugs so the first thing I did upon entering the room was lift the mattress only to find live bed bugs - yikes.
This hotel carpets are spoiled and stained with many smells. It’s located on top of a strip club. The hotel reeks of smoke, weed and alcohol.
I tried bringing the bed bug issue with the hotel manager but all he seemed to offer was a “larger room”. Like no, if this room has bed bugs, I’m sure they all do. The size of the room doesn’t matter.
Khadija
Khadija, 2-night trip
Verified
6/10 Good
Jun 13, 2023
We did not receive a very warm welcome and the reception is on first floor and the elevator was not operating after 6pm so had to carry bag up stairs.
Nicky
Nicky, 3-night trip
Verified
2/10 Poor
Jun 16, 2022
Poor
Very tired. Not properly clean. Could only use the lift down and reception is on first floor. Reception kept closing and was only advertised as open for short hours to start with. Were unable to book me a taxi in the morning. Worst hotel I've stayed at in years.
Ruth
Ruth, 1-night trip
Verified
2/10 Poor
May 18, 2026
Hotelli oli nuhjuinen. Palvelu oli ala-arvoista.
Satu
Satu, 3-night trip
Verified
6/10 Good
May 18, 2026
Vi brugte kun hotellet til at sove, da det var billigt og lå lige ved siden af metroen.
Vi havde værelse ind mod atrinumen, hvilket gav meget musik fredag nat indtil kl. 4.
Vi brugte ikke hotellets fasaliteter, så kan ikke sige noget om dem, værelset var fint nok, vi fik redt seng en gang på 3 overnatninger, de tog ikke affaldet med.
Men det ligger fint, med spise og indkøbs muligheder lige ude for døren.
Karsten P.
Karsten P., 3-night trip
Verified
4/10 Fair
Oct 14, 2025
Im Zimmer waren aufgegessene Katzenfutter Dosen hinter dem Sofa
Khadija
Khadija, 1-night trip
Verified
6/10 Good
Sep 28, 2025
Zweckmässig zum Übernachten
Von aussen sieht das Hotel ganz OK aus. Jedoch muss man etwas suchen um den Eingang zu finden. Auch ist der Fahrstuhl aussen noch falsch angeschrieben (1. Stock, obwohl die Reception neu im 2. Stock liegt, dass war dann im Fahrstuhl ersichtlich).
Die Reception wirkt improvisiert und der Flur hätte dringend eine Komplettsanierung notwendig.
Zimmer sind OK, jedoch wäre ein Fernseher heutzutage standard - dieser fehlte leider.
Die Zimmer sind auf den Innenhof gerichtet, in welchem bis früh Morgens dauernd Betrieb herrscht.
Täglicher Zimmerservice? Gibt es hier wohl nicht.
Hans
Hans, 2-night trip
Verified
4/10 Fair
Aug 13, 2025
Es ist halt vom Preis her günstig. Das ist das einzig positive, das ich sagen kann. Die Lage ist für meine Zwecke auch gut. Ansonsten sind die Zimmer nicht besonders sauber & die Möbel kaputt. Ich hatte mit einem Abstand von ca. 4 Wochen zwei mal das gleich Zimmer & der Stuhl, den ich beim ersten Besuch reparieren musste, war immer noch kaputt in diesem Zimmer. Das Personal bemüht sich, ist aber auch nicht immer anzutreffen. Wenn es sich umgehen lässt, würde ich nicht noch mal hier übernachten.
Robert
Robert, 2-night trip
Verified
6/10 Good
Jun 29, 2025
Ich hätte lieber ein Zimmer in einer höheren Etage gehabt. Mein Zimmer lag direkt neben einem Familienzimmer, wo die ganze Zeit Lärm war
Matthias
Matthias, 1-night trip
Verified
6/10 Good
Jun 15, 2025
Okej, bra område
Peter
Peter, 1-night trip
Verified
2/10 Poor
Jun 10, 2025
Lage im Haus mit Bar unter dem Hotel und Disco im Haus. Ich habe mit Ohropax die Bässe gehört und bin nach 1/2 h wieder aufgestanden und 0:30 Uhr abgefahren. Die Buchung für Schlaf vor der 3,5h Heimfahrt machte also keinen Sinn.
Dana
Dana, 1-night trip
Verified
4/10 Fair
May 25, 2025
Das Hotel liegt dörflich anmutend. Ansonsten ist das Ganze schon sehr in die Jahre gekommen. Bei mir funktionierte weder der Fernseher noch die Duschhalterung oder der Seifenspender war leer. In den Mülleimer fehlte die Mülltüte. Außerdem war der Lärm von dem Innenliegenden Kletterpark (Auch bei geschlossenem Fenster) oder der Bar bis spät in die Nacht oder auch wieder am frühen Morgen zu hören.
Eckhard
Eckhard, 1-night trip
Verified
10/10 Exceptional
May 24, 2025
Alles gut
Jens
Jens, 1-night trip
Verified
6/10 Good
Apr 9, 2025
Die sauberkeit ist eher so ulala und könnte nochmal überdacht werden.
Zum Schlafen reicht es aus