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The Level at Melia Castilla

Property class: 4
Hotel with 2 restaurants, connected to the convention center, near Plaza de Castilla

Choose dates to view prices

When you stay at The Level at Melia Castilla, you'll be in a great location, within just a 10-minute walk of Plaza de Castilla and Gate of Europe. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at L'Albufera Restaurant, which is one of 2 restaurants and serves lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. Fellow travelers love the helpful staff. Public transportation is just a short walk: Cuzco Station is 6 minutes and Valdeacederas Station is 7 minutes.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 24-hour fitness center
  • Self parking
  • Seasonal outdoor pool
  • Swim-up bar
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • Conference center
  • 30 meeting rooms
  • Terrace

For families (6)

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
The current price is $311
$343 total
includes taxes & fees
Sep 6 - Sep 7

Why we love this property

Dine your way
This hotel offers 2 restaurants, a cafe, and a bar for varied dining experiences. Free continental breakfast, plus vegan and vegetarian options.
Dive into bliss
The seasonal outdoor pool offers more than a swim. Guests can lounge on poolside chairs or enjoy onsite dining with a refreshing swim-up bar.
Premium sleep comfort
Drift into dreamland on pillowtop mattresses with premium bedding. Blackout drapes ensure total darkness, while robes await after turndown service.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for The Level, Deluxe Room

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

The Level, Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The Level, Premium Room

A modern hotel room with a large bed, bedside tables, a bench, a wardrobe, and framed pictures on the wall.

The Level, Premium Room

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

View all photos for The Level, Junior Suite

A hotel room with a large bed, a blue armchair, a TV, and a city view.

The Level, Junior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for The Level, Grand Suite

A hotel room with a bed, two armchairs, a coffee table, a desk, a dresser, and a television.

The Level, Grand Suite

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Castilla The Level

A hotel room with a large bed, a desk, a chair, and a TV.

Castilla The Level

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for The Level, Family Room, Connecting Rooms

A modern hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through large windows.

The Level, Family Room, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

View all photos for Room (Premium Triple Room The Level)

A hotel room with a bed, a desk, a chair, a bench, and a TV.

Room (Premium Triple Room The Level)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Room (Family Communicated The Level 2+2)

A modern hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through large windows.

Room (Family Communicated The Level 2+2)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds
  • Free WiFi

DOUBLE DELUXE KING BED

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

DOUBLE PREMIUM KING BED

  • Sleeps 4
  • Free WiFi

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$163 total
includes taxes & fees
Sep 6 - Sep 7
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About the neighborhood

Map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Azca Financial District - 1 min walk - 0.0 km
  • Plaza de Castilla - 6 min walk - 0.6 km
  • Gate of Europe - 8 min walk - 0.7 km
  • Bernabéu Stadium - 13 min walk - 1.1 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
  • Madrid (XTI-Chamartin Train Station) - 20 min walk
  • Nuevos Ministerios Station - 21 min walk
  • Madrid Chamartín Station - 22 min walk
  • Cuzco Station - 6 min walk
  • Valdeacederas Station - 7 min walk
  • Tetuan Station - 8 min walk

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Kim's - ‬4 min walk
  • ‪Sabor Gaucho - ‬5 min walk
  • ‪La Qchara de Pachi - ‬1 min walk

About this property

The Level at Melia Castilla

  • When you stay at The Level at Melia Castilla, you'll be in a great location, within just a 10-minute walk of Plaza de Castilla and Gate of Europe. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at L'Albufera Restaurant, which is one of 2 restaurants and serves lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. Fellow travelers love the helpful staff. Public transportation is just a short walk: Cuzco Station is 6 minutes and Valdeacederas Station is 7 minutes.

At a glance

DONE

Hotel size

    • 84 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception at Meliá Castilla]
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 29 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast 7:30 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Bicycle rentals nearby

Working away

  • 30 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1971
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Local culture & ecosystem education
  • Double-glazed windows
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Banquet hall
  • Reception hall
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair-width doorways

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Uses some LED lighting
  • Recycling

Special features

Dining

L'Albufera Restaurant - This restaurant serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Loby Café - Onsite café. Open daily.
La Terraza - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to June 15:
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees

Parking

  • Self parking costs EUR 29 per day

Pool, spa, & gym (if applicable)

  • Pool access available from noon to 8:00 PM
  • The seasonal pool is open from June 17 to September 01
  • Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Level Melia Castilla Hotel
The Level at Melia Castilla Hotel
The Level at Melia Castilla Madrid
The Level at Melia Castilla Hotel Madrid

Frequently asked questions

Does The Level at Melia Castilla offer free cancellation for a full refund?

Yes, The Level at Melia Castilla does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Level at Melia Castilla?

Yes, there's a seasonal outdoor pool. Guests have pool access from noon to 8:00 PM.

Are pets allowed at The Level at Melia Castilla?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Level at Melia Castilla?

Yes. Self parking costs EUR 29 per day. Parking spots may be limited. Electric vehicle charging is available.

What are the check-in and check-out times at The Level at Melia Castilla?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at The Level at Melia Castilla?

No, this hotel doesn't have a casino, but Casino Gran Via (8-min drive) is nearby.

What is there to do at The Level at Melia Castilla and nearby?

Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a seasonal outdoor pool, a 24-hour fitness center, and a garden.

Are there restaurants at or near The Level at Melia Castilla?

Yes, there are 2 onsite restaurants, featuring poolside dining.

What's the area around The Level at Melia Castilla like?

The Level at Melia Castilla is a short 6-minute walk from Cuzco Station and 13 minutes' walk from Bernabéu Stadium.

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