The Level at Melia Castilla

Property class: 4
Hotel with 2 restaurants, connected to the convention center, near Plaza de Castilla

Choose dates to view prices

When you stay at The Level at Melia Castilla, you'll be in a great location, within just a 10-minute walk of Plaza de Castilla and Gate of Europe. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at L'Albufera Restaurant, which is one of 2 restaurants and serves lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. Fellow travelers love the helpful staff. Public transportation is just a short walk: Cuzco Station is 6 minutes and Valdeacederas Station is 7 minutes.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
$281
The current price is $309 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for The Level, Deluxe Room

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

The Level, Deluxe Room

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Premium Room

A modern hotel room with a large bed, bedside tables, a bench, a wardrobe, and framed pictures on the wall.

The Level, Premium Room

10.0 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for The Level, Junior Suite

A hotel room with a large bed, a blue armchair, a TV, and a city view.

The Level, Junior Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Level, Grand Suite

A hotel room with a bed, two armchairs, a coffee table, a desk, a dresser, and a television.

The Level, Grand Suite

  • 63 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Castilla The Level

A hotel room with a large bed, a desk, a chair, and a TV.

Castilla The Level

  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Family Room, Connecting Rooms

A modern hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through large windows.

The Level, Family Room, Connecting Rooms

10.0 out of 10
Exceptional
(2 reviews)
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Room (Premium Triple Room The Level)

A hotel room with a bed, a desk, a chair, a bench, and a TV.

Room (Premium Triple Room The Level)

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Room (Family Communicated The Level 2+2)

A modern hotel room with a large bed, a desk with a lamp, a chair, and a view of the city through large windows.

Room (Family Communicated The Level 2+2)

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 4 Twin Beds

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About the neighborhood

Map
Calle del Poeta Joan Maragall, 43, Madrid, Madrid, 28020

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Azca Financial District - 1 min walk - 0.0 km
  • Plaza de Castilla - 6 min walk - 0.6 km
  • Gate of Europe - 8 min walk - 0.7 km
  • Bernabéu Stadium - 13 min walk - 1.1 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive
  • Madrid (XTI-Chamartin Train Station) - 20 min walk
  • Nuevos Ministerios Station - 21 min walk
  • Madrid Chamartín Station - 22 min walk
  • Cuzco Station - 6 min walk
  • Valdeacederas Station - 7 min walk
  • Tetuan Station - 8 min walk

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Kim's - ‬4 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Emka Coffee Specialty & Brunch - ‬1 min walk
  • ‪Mesón Txistu - ‬3 min walk

About this property

The Level at Melia Castilla

  • When you stay at The Level at Melia Castilla, you'll be in a great location, within just a 10-minute walk of Plaza de Castilla and Gate of Europe. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at L'Albufera Restaurant, which is one of 2 restaurants and serves lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a snack bar/deli. Fellow travelers love the helpful staff. Public transportation is just a short walk: Cuzco Station is 6 minutes and Valdeacederas Station is 7 minutes.

At a glance

Hotel size

    • 84 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you arrive at the property after hours, you'll need to check in at an alternate location: [Main Reception at Meliá Castilla]
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 29 per day)
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas

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Reviews

The Level at Melia Castilla Reviews

9.6

Exceptional

9.6

Cleanliness

9.6

Amenities

9.8

Staff & service

9.4

Property conditions & facilities

Popular mentions

Service staff
Food
Drinks
Room
Location
Breakfast
Lounge

Reviews

Verified review

10/10 Exceptional

Excellent location, great rooms!
Verified review

10/10 Exceptional

The levels club has a generous amount of food and drinks available free all day. The coffee is good and the service is friendly. We worked and relaxed from the lounge many times during each day.
Verified review

10/10 Exceptional

Friendly staff

Great location and very friendly staff. Would visit again.
Verified review

10/10 Exceptional

Lovely hotel. Really nice staff. A bit far from the city centre
Verified review

10/10 Exceptional

Everybody was nice helpful
Verified review

10/10 Exceptional

The location of the hotel is great for anything in the Gothic quarter while still getting plenty of light. The rooftop terrace is a plus, but unfortunately they have only two small unheated pools.
Verified review

4/10 Fair

The check in was easy and the hotel was decent overall except for one. major. issue. I had notified the reception desk during checkout and spoke with the manager regarding the cleanliness of room, he apologized and asked me to send him the video I took and told me he would get back to me. That was 5 days ago and I haven’t heard anything back. Make sure you check the room thoroughly as soon as you get in! The hotel location was convenient, a 15 minute walk from the Bernabéu and the room service menu was good. I would have stayed here again if it wasn’t for the issue, but cleanliness is a huge factor for me.
Verified review

10/10 Exceptional

Excelente!!!!
Verified review

10/10 Exceptional

Great hotel. I would stay here again.
Verified review

10/10 Exceptional

Very beautiful hotel
Verified review

10/10 Exceptional

The Level is the best hotel that I have been. Very nice hotel
Verified review

10/10 Exceptional

An excellent choice in every way. Will definitely stay here again when returning to Madrid.
Verified review

10/10 Exceptional

Great experience

Great stay! The Level is worth it!
Verified review

8/10 Very good

Good option close to train station,includes breakfast which is a plus and also had snacks!! Available close to santiago bernabe football stadium
Verified review

10/10 Exceptional

Beautiful experience because of the wonderful service
Verified review

10/10 Exceptional

absolutely stunning. great food. clean. great service.
Verified review

10/10 Exceptional

amazing service
Verified review

10/10 Exceptional

Everything was perfect
Verified review

10/10 Exceptional

Good choice 👍
Verified review

10/10 Exceptional

Excellent, welcoming and helpful staff. The premium room meant we had access to drinks and snacks all day. Excellent. Clean, welcoming and good transport links to the city centre.
Verified review

10/10 Exceptional

Everything was great with the exception of the television stations could add CNN or a new channel from the US…..
Verified review

10/10 Exceptional

Excellent hotel, highly recommend! The rooms are spacious, elegant, and clean. We stayed in a connected 2 room and it was terrific for the family as each room had its own bathroom. The lounge is fabulous and offers drinks and tapas plus breakfast buffet, which was included in our package price. The staff is helpful, courteous and friendly. We stayed for 6 nights and had an excellent stay!! The location requires a metro ride or cab trip to the city center, but it wasn’t bad as cabs are readily available and metro stop is close. I would highly recommend this hotel!!
Verified review

10/10 Exceptional

Very friendly and caring staff. There was a variety of Food, snacks and drinks. The only issue is the shower room. Water was passing through the side of the door and the bathroom floor was very wet everytime someone had a shower. But overall, we had a pleasant stay. Nice restaurants and bars around too.
Verified review

10/10 Exceptional

This is a nice hotel but not located near the touristy parts of the city. It is probably more for business travelers but it is also less expensive than the ones closer to the tourist areas. We had a Premium Triple Room which consisted of a King bed and a Twin cot at the end of the bed. Probably not bigger than a regular room but it was nice. The breakfast, happy hour, and access to beverages (non-alcoholic) was nice. The hotel staff was friendly and helpful. Would stay there again.
Verified review

10/10 Exceptional

Ha sido nuestro hotel,el salon de "LEVEL"atendido por lo mejor que tiene el hotel,amables serviciales siempre con una sonrisa,es una de la razones para volver!!! Asi como al personal de atencion al cliente,un reconocimiento a todos ellos!