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Novotel Ulaanbaatar

3.5 star property
Ulaanbaatar hotel with indoor pool and bar/lounge

Choose dates to view prices

Downtown Ulaanbaatar’s vibrant energy is yours to soak up at Novotel Ulaanbaatar. From rejuvenating sauna and steam sessions to delicious Regional cuisine at one of the 5 on-site restaurants, every moment here feels like a treat. Connect with free in-room WiFi, stay active at the gym or unwind by the indoor pool with sun loungers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Conference center
  • Business center
  • 2 meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

Minibar, in-room safe, desk, soundproofing

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | Minibar, in-room safe, desk, soundproofing

Standard Twin Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Minibar, in-room safe, desk, soundproofing

Superior Room, 1 King Bed with Sofa bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Map
Baga Toiruu 6, Th Khoroo, Ulaanbaatar, 14201

What's nearby

  • Sukhbaatar Square - 5 min walk - 0.4 km
  • National University of Mongolia - 5 min walk - 0.4 km
  • National Museum of Mongolia - 9 min walk - 0.8 km
  • Sükhbaatar Square - 9 min walk - 0.8 km
  • Government Palace - 9 min walk - 0.8 km

Getting around

  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 66 min drive
  • Ulaanbaatar Station - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Modern Nomads - ‬3 min walk
  • ‪Caffé Bene - ‬3 min walk
  • ‪Mandah Diner (Мандах Зоогийн Газар) - ‬5 min walk
  • ‪ROC Caffeine Bar - UN Street - ‬6 min walk
  • ‪Grand Royal Regency - ‬5 min walk

About this property

Novotel Ulaanbaatar

Novotel Ulaanbaatar is a great choice for a stay in Ulaanbaatar. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at JADE GARDEN, one of 5 restaurants, which serves Regional cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a fitness center, and a sauna.

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 11:30 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Business center
  • 2 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Sauna
  • Steam room
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Restaurant dining guide

Special features

Dining

JADE GARDEN - This restaurant specializes in Regional cuisine and serves lunch and dinner.
FOOD EXCHANGE - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
GOURMET BAR - This bar serves light fare only. Open daily.
Duvin - Onsite delicatessen. Guests can enjoy drinks at the bar. Open daily.
Bier House - Onsite fine-dining restaurant. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 15 for adults and USD 8 for children
  • Airport shuttle service is offered for an extra charge of USD 70 per vehicle (one-way, maximum occupancy 5)
  • Early check-in can be arranged for an extra charge of 30 percent of room rate (subject to availability)
  • Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Also known as

Novotel Ulaanbaatar Hotel

Novotel Ulaanbaatar Hotel

Novotel Ulaanbaatar Ulaanbaatar

Novotel Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

Does Novotel Ulaanbaatar offer free cancellation for a full refund?

Yes, Novotel Ulaanbaatar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Ulaanbaatar?

Yes, there's an indoor pool.

Are pets allowed at Novotel Ulaanbaatar?

Sorry, pets aren't allowed.

Is parking offered on site at Novotel Ulaanbaatar?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Novotel Ulaanbaatar?

Yes, an airport shuttle is available. The charge is USD 70 per vehicle one-way.

What are the check-in and check-out times at Novotel Ulaanbaatar?

Check-in start time: noon; Check-in end time: 11:30 AM. There's a 30% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability).

What is there to do at Novotel Ulaanbaatar and nearby?

Novotel Ulaanbaatar has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Novotel Ulaanbaatar?

Yes, there are 5 onsite restaurants, featuring Regional cuisine.

What's the area around Novotel Ulaanbaatar like?

Novotel Ulaanbaatar is in Downtown Ulaanbaatar, a short 5-minute walk from National University of Mongolia and 8 minutes' walk from Sukhbaatar Square.

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Reviews

Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.
Laurie, 2-night trip
Verified

10/10 Exceptional

Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Joshua, 2-night trip
Verified

10/10 Exceptional

Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
josephine, 3-night trip
Verified

10/10 Exceptional

Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
John, 2-night trip
Verified

10/10 Exceptional

Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!
Verified

6/10 Good

The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations. Another issue was the very low water pressure in the shower, which made it inconvenient to use. On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated.
Nancy, 3-night trip
Verified

8/10 Very good

The staff was very responsive and patient as we struggled through language
William, 3-night trip
Verified

8/10 Very good

This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Jeremy A, 2-night trip
Verified

10/10 Exceptional

Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
Laurie, 1-night trip
Verified

10/10 Exceptional

Everything was good . Specially all the staff was very kind and helpful.
michelle, 5-night trip
Verified

10/10 Exceptional

One of the best places to stay in Ulaanbaatar. New and modern rooms and common areas. Walk me to many good restaurants.
Dennis, 3-night trip
Verified

8/10 Very good

Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Joshua, 5-night trip
Verified

10/10 Exceptional

Mongolia

A quick stop before an epic tour of Mongolia. Staff were extremely helpful and friendly!
Claire, 1-night trip
Verified

8/10 Very good

Decent hotel in UB

The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
Tamás, 3-night trip
Verified

6/10 Good

Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Steph, 4-night trip
Verified

10/10 Exceptional

Very nice hotel with friendly staff
Beat, 1-night trip
Verified

8/10 Very good

Easy walk from Sukhbaatar Square
Eugene, 3-night trip
Verified

10/10 Exceptional

Overall good.
Dulamjav, 2-night trip
Verified

10/10 Exceptional

Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
dina, 1-night trip
Verified

10/10 Exceptional

Affordable and friendly staff
Naran, 3-night trip
Verified

10/10 Exceptional

Very nice hotel , pleasant staff

Came with 22 athletes from Canada . Great experience
David, 1-night trip
Verified

10/10 Exceptional

Great stay

After a long trip round Mongolia, the hotel was a welcome retreat. The front desk staff were very helpful. The bed plus pillows were amazing. Great shower too. I was also able to get my laundry done quickly at a reasonable cost. I had a lovely dinner in the main restaurant attended to by a very pleasant and efficient waiter.
Gillian, 1-night trip
Verified

10/10 Exceptional

Nice and. Lean room
Rachel, 1-night trip
Verified

10/10 Exceptional

close to the center
Wonkyung, 3-night trip
Verified

10/10 Exceptional

Is ok
Samy, 2-night trip