MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

Property class: 4
Samoëns ski hotel with spa and free ski shuttle

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Featuring a free ski shuttle, MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane is a great choice for your ski vacation in Samoëns. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. An indoor pool, a bar/lounge, and a fitness center are other highlights. Ski passes and storage are also available.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, two armchairs, a small table, and a balcony with a view of the surrounding area.

Deluxe Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

A modern hotel room with a bed, a seating area, a TV, and a bathroom with a shower and toilet.

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Suite

A bedroom with a large bed, wooden headboard, two bedside tables with lamps, a bench, and a view of a wooden deck and mountains.

Comfort Suite

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

A hotel room with a large bed, wooden headboard, two bedside tables with lamps, a purple throw blanket, and a tray with breakfast items.

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

A bedroom with a large bed, a patterned rug, and a view of the outside.

Executive Suite

  • 85 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Executive Duplex

Room

Executive Duplex

  • 75 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Superior Double Room

A hotel room with a large bed, a wooden headboard, a balcony with a view of the outside, and a chair.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment

A bedroom with a loft bed, a bedside table, a window with curtains, and a view of the outside.

Family Apartment

  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Appartement Executive Mezzanine

A spacious living area with a wooden ceiling, a large sectional sofa, a dining table, and red chairs.

Suite Appartement Executive Mezzanine

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

Map
La cour route du Giffre, Samoëns, Haute-Savoie, 74340

What's nearby

  • Jaysinia Alpine Botanical Gardens - 3 min walk - 0.3 km
  • Eglise Notre-Dame de l'Assomption - 3 min walk - 0.3 km
  • Samoens Ski Resort - 6 min walk - 0.6 km
  • Grand Massif Express Gondola - 11 min walk - 1.0 km
  • Base de Loisir des Lacs Aux Dames - 16 min walk - 1.4 km

Getting around

  • Saint-Exupery Airport (LYS) - 130 min drive
  • Grenoble (GNB-Grenoble - Isere) - 135 min drive
  • Marignier Station - 28 min drive
  • Cluses Station - 28 min drive
  • Magland Station - 28 min drive
  • Free ski shuttle

Restaurants

  • ‪La Puzze - ‬4 min drive
  • ‪Cosy Mountain - ‬13 min drive
  • ‪Melting Spot - ‬6 min walk
  • ‪Restaurant-Gite La Luge à Téran - ‬21 min drive
  • ‪Cafe Folliet / Le Tremplin - ‬12 min drive

About this property

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane

  • Featuring a free ski shuttle, MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane is a great choice for your ski vacation in Samoëns. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps, or facials. An indoor pool, a bar/lounge, and a fitness center are other highlights. Ski passes and storage are also available.

At a glance

Hotel size

    • 33 rooms

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (1 total)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered onsite self parking (EUR 18 per night)
    • Electric vehicle charging point on site

Offsite

    • Free ski shuttle

Other information

    • Smoke-free property

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Reviews

MGM Hôtels & Résidences – Hôtel Les Suites d’Alexane Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa facilities were perfect, offering a range of amenities including pools, saunas, hammams, and massages for ultimate relaxation. (18 reviews)
  • The pool and spa facilities are outstanding, offering a range of amenities including a swimming pool, Nordic bath, sauna, hammam, jacuzzi, and sensory shower. (9 reviews)
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Popular mentions

Service staff
Room
Lobby
Spa

Reviews

Verified review

10/10 Exceptional

Great location, fantastic facilities, good value for money
Verified review

10/10 Exceptional

We (family of 4) stayed for 2 weeks in July 2026 and have nothing but good things to say about the hotel. The front-of-house staff deserve a particular mention. Nothing was too much trouble for them. They were excellent in every way. The photos don't do the pool and spa justice. The pool, in particular, was so much better than we were expecting. Samoens is a truly beautiful town and we left determined to return one day. Everyone was so friendly and welcoming. It's the perfect location for a family holiday.
Verified review

10/10 Exceptional

An exceptional stay from start to finish. The room was incredibly comfortable, spacious, spotlessly clean, and impressively quiet, making it easy to relax after a day of activities. The spa and pool area were outstanding, easily one of the highlights of the hotel. We also really appreciated the complimentary daily sports activities, which were a great added bonus. Breakfast offered a good selection of fresh, quality options, and the location couldn't have been better, with everything within easy reach. Overall, this is probably the best value hotel I've ever stayed in. The quality of the facilities, service, and overall experience far exceeded the price. I wouldn't hesitate to stay here again and highly recommend it.
Verified review

10/10 Exceptional

Good quality accomodation. Large reception area
Verified review

8/10 Very good

Lovely spa. Well equipped kitchen. Very helpful reception and bar staff (shout out to Hugo!). Good location near town. Very spacious suite.
Verified review

10/10 Exceptional

Excellent hotel. Great facilities, great location and in a beautiful village with easy access to the Gondola.
Verified review

10/10 Exceptional

Great location, handy shuttle to Grand Mastiff. Sauna and hot tub was amazing after a day on the slopes. Don’t expect snow in the village in March. But good snow after 1500m
Verified review

10/10 Exceptional

Beautiful property with a warm and welcoming staff. Pool and fitness facilities are amazing.
Verified review

10/10 Exceptional

Excellent property with beautiful rooms and spa facilities. Loved that you could order fresh bread from the local bakery for breakfast to collect at reception. Staff also very friendly and helpful.
Verified review

10/10 Exceptional

The property, staff and location were all fantastic. The property is by far in a way the best in the area. The lobby, spa and dining options in the property were all 10/10. I stayed in the apartments - I had a two bed and it was super spacious, modern, clean and had everything you could need! Super impressed and will definitely be back!
Verified review

10/10 Exceptional

Just loved this hotel. The interior styling and decor was stunning. Everything was such high quality but at a fair price. The staff were incredibly helpful and supportive. We are getting married in Samoens next year and have recommended Hotel Alexane as a place to stay for our family and guests.
Verified review

10/10 Exceptional

Stunning gem of a hotel

Absolutely stunning hotel, with exceptional service from start to finish. The attention to detail was spot on, and they even realised it was my birthday during the stay and left a birthday message and small selection of local produce in the room which was a lovely touch and surprise. Thank you so much for a brilliant few nights.
Verified review

10/10 Exceptional

Excellent room. Friendly staff. Facilities. Breakfast expensive and you could offer an option of discounted breakfast if booked at time of hotel room booking. Bar could stay open later as 10pm closure is very early
Verified review

10/10 Exceptional

I had a great stay overall. The room was very clean and the housekeeping service was excellent. The staff were also extremely kind, professional, and respectful. They helped me a lot with booking several restaurants and were always supportive and efficient, which I really appreciated. The balcony was lovely with a great atmosphere, although I couldn’t really use it much due to the very cold weather during my stay. The only disappointing part of the experience was the breakfast. Honestly, it was the weakest point and I strongly hope it will be improved. I’m planning to come back again (more than once), and breakfast is an important part of the day—especially before skiing. The options were very limited, mostly boiled eggs and scrambled eggs, and there wasn’t much variety or a proper breakfast selection. It would make a big difference to have more fresh choices and ideally a chef station or better hot options, especially for a high-quality property like this. Thank you again to the team for the great service.
Verified review

8/10 Very good

Downgraded on our 2nd visit

This was our second time visiting as we had found it a good all rounder 2 months earlier. We booked a deluxe double again which had a small living area as per the hotels.com photo. This time we were put in a much smaller room with no living area however our friends, whose room I had booked at the same time (a deluxe double) were given an upgrade of a family suite! They had been given, at no extra cost, 2 bedrooms, living room, dining room and a kitchen with a super large balcony whilst we were in a very small albeit cosy ‘deluxe’ double. We had a totally different experience which I found extremely unfair considering I had made the booking, had visited before and had paid exactly the same room rate. The hotel itself is lovely, the staff are friendly, it never seems busy other than the pool area on a sunny day so would I recommend it, yes, but I did find it extremely unfair that we had a much smaller, very dark room this time. I did visit reception who said they were fully booked and there was nothing they could do, they did eventually accept that as I was staying for 4 nights, if I wanted to I could hand my keys back at 10am the next day and come back at 4pm to be moved to the deluxe room with the living area (as per the photo) but we just wanted to unpack & relax after a 2 day journey from the UK.
Verified review

8/10 Very good

Fantastic hotel, would highly recommend. Can’t fault the amenities (beautiful spa, well planned ski locker room, lots of lounge/sofa space in the reception area, big room sizes with comfortable beds and lots of storage space). We didn’t have a chance to use the games room or the cinema room but hopefully we will next time! The hotel is conveniently located just a few mins walk from the village square therefore many restaurants are nearby. There is a shuttle stop across the road, scheduled every 15 mins, that will take you to the Grand Massif gondola within mins. The hotel also operates its own shuttle free of charge Sunday- Fridays at peak times. If you do happen to miss the shuttle service, the gondola is only a 10 mins walk. The hotel is clean and the staff are friendly and happy to help with any qs - they were also happy to accommodate our early check in and late check out requests. The only fault we had during our stay was that the reception is unmanned at night and the doors are locked. We had an early flight and so were unable to check out and return our key at 4am - the number for the night manager went unanswered too. We had friends checking out later than us so we were able to leave our key with them, but unsure what we would have done otherwise (and also unsure how we would have settled our breakfast charge and city tax). The self service buffet breakfast is also a little steep at €21pp for the options (mostly continental) menu. €15 would be a more suitable price.
Verified review

10/10 Exceptional

Fabulous

Absolutely fantastic hotel. The staff on reception are amazing. Always happy to help. We were a group of three friends and had a large suite, which was fantastic. The attention to detain is just brilliant. Our room had a big double bedroom with en-suite. There was then and lounge area with dinning table and kitchen, as well as a second bathroom and toilet. Stairs took you up to an open planned upstairs bedroom with four single beds. The kitchen was really well equipped. It had absolutely everything you needed. They even had a little welcome box of cleaning bits, including dishwasher tablets and rinse aid. You can preorder bread and pasties for the following morning from reception the night before, and then you don’t have to go out first thing. Just brilliant. The room had everything you could possibly want and more, including slippers and dressing gowns. The spa is as amazing as it looks in the pictures, although I think the hot tub could do with being a little warmer, but a really great space. The whole hotel is really well decorated/designed and feels warm and cosy from the moment you arrive. Everything is spotlessly clean. I had read that the rooms are not serviced, but this was not the case, and we were offered free daily service at check in. Overall, a perfect ski hotel and I would happily recommend to anyone.
Verified review

8/10 Very good

Good stay for a few days, pools and spa very good. Rooms nice.
Verified review

10/10 Exceptional

Great hotel only minus was that people did not respect the age in the spa so small children was running around playing inside the spa several days. At the end of our stay they put up a sign and that helped.
Verified review

10/10 Exceptional

Great place
Verified review

10/10 Exceptional

Fantastic hotel and spa facilities. Beautiful setting. Lovely large village in the alps.
Verified review

10/10 Exceptional

Very nice
Verified review

10/10 Exceptional

An amazing hotel with excellent staff. Will visit again for sure. Thank you for making our holiday so memorable.
Verified review

10/10 Exceptional

Amazing place, please don’t go as we want availability to come back again lots lol!
Verified review

10/10 Exceptional

Hotel manager absolutely superb, went above and beyond when we had to arrange something urgently.