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Metropole Hotel Kampala

3.5 star property
Suburban hotel in Kampala with 2 restaurants and bar/lounge

Choose dates to view prices

Metropole Hotel Kampala is the perfect spot to tee off and unwind with a round of golf, take in breathtaking views from the terrace, or enjoy a leisurely stroll through the garden. With free WiFi, two restaurants serving international cuisine, and helpful staff available 24/7 at the front desk.

Reviews

7.0 out of 10
Good

Popular amenities

  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Fitness center
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden

Room options

View all photos for Deluxe Double Room, Golf View

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Double Room, Golf View

8.0 out of 10
Very good
(1 review)
  • Golf view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Business Double Room, Golf View

In-room safe, desk, iron/ironing board, rollaway beds

Business Double Room, Golf View

  • Golf view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Single Room

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Single Room

  • Golf view
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Business Double Room, City View

In-room safe, desk, iron/ironing board, rollaway beds

Business Double Room, City View

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room, 1 Double Bed, Front View

In-room safe, desk, iron/ironing board, rollaway beds

Deluxe Double or Twin Room, 1 Double Bed, Front View

  • City view
  • 26 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

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About the neighborhood

Map
Windsor Crescent Road Plot 51-53, Kampala, Central, 227744

What's nearby

  • Uganda Golf Course - 5 min walk - 0.5 km
  • The Acacia Mall - 15 min walk - 1.3 km
  • Uganda National Museum - 18 min walk - 1.6 km
  • Makerere University - 2 min drive - 1.9 km
  • Embassy of Sweden - 2 min drive - 1.5 km

Getting around

  • Entebbe Intl. Airport (EBB) - 63 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Yujo Izakaya - ‬11 min walk
  • ‪Fairway Hotel - ‬5 min walk
  • ‪Mediterraneo Restaurant - ‬4 min walk
  • ‪Fame Lounge and Restaurant - ‬2 min walk
  • ‪Lotus Mexican Resturant - ‬8 min walk

About this property

Metropole Hotel Kampala

Adjacent to a golf course, Metropole Hotel Kampala is a great choice for a stay in Kampala. After visiting the fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 3 percent for credit card payments
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free English breakfast each morning 7 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Pro golf lessons

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Golf caddy on site
  • Golf clubs on site

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Adjacent to a golf course
  • Golf driving range on site
  • Golf clubhouse on site
  • Golf pro shop on site
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Digital TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50 per person (one-way)
  • Area shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Renovations and closures

This property is closed from July 22 2025 to July 31 2026 (dates subject to change).

Children & extra beds

  • Cribs/infant beds are available for USD 25.0 per day
  • Rollaway beds are available for USD 25.0 per night

Policies

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Also known as

Metropole Hotel Kampala

Metropole Kampala

Metropole Hotel Kampala Hotel

Metropole Hotel Kampala Kampala

Metropole Hotel Kampala Hotel Kampala

Frequently asked questions

Is Metropole Hotel Kampala currently open?

This property is closed from July 22 2025 to July 31 2026 (dates subject to change).

Does Metropole Hotel Kampala offer free cancellation for a full refund?

Yes, Metropole Hotel Kampala does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Metropole Hotel Kampala?

Sorry, pets aren't allowed.

Is parking offered on site at Metropole Hotel Kampala?

Yes, there's free self parking.

Is airport shuttle service offered by Metropole Hotel Kampala?

Yes, an airport shuttle is available. The charge is USD 50 per person one-way.

What are the check-in and check-out times at Metropole Hotel Kampala?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.

What is there to do at Metropole Hotel Kampala and nearby?

Metropole Hotel Kampala has a fitness center and a garden.

Are there restaurants at or near Metropole Hotel Kampala?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around Metropole Hotel Kampala like?

Metropole Hotel Kampala is a short 3-minute walk from Uganda Golf Course and 18 minutes' walk from The Acacia Mall.

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Reviews

Reviews

7.0

Good

7.8

Cleanliness

7.2

Location

7.6

Staff & service

7.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Stay was comfortable
Shrinivasan, 7-night trip
Verified

6/10 Good

The hotel neds some updates, it's very old
Abu Bakarr, 1-night trip
Verified

2/10 Poor

I I didn't like how a night shift employee checked into my room at 5:30 in the morning while i was at the gym. The employee had no reason to be in my room at that time and he couldn't give me a reason why he was there. Then i call the front desk to report the incident and its the same employee who picked up the phone and assured me that no one was in my room. When the morning supervisor came we reviewed the camera and sure enough that employee was in my room for no apparent reason. I was forced to check out of the hotel prematurely and had to find another secure hotel. I will never go back to that hotel for poor security.
Unsatisfied, 6-night trip
Verified

6/10 Good

Good basic rooms, restaurant. Very good value
2-night trip
Verified

2/10 Poor

My worse stay in Metrople kampala -feb'2020

Hotel stay was worse -compare to my previous visits. property is old not maintained well -insuffient lighting in wash room /fused bulbs/ dusty rooms / ineffective air condition in room .. etc etc . ANTS were seen around and also a small RAT that was moving about -reported to the reception-on check out. food and facility average - I do not recommend this property to anyone and will never stay again.
Vianney, 2-night trip
Verified

8/10 Very good

The staff was very helpful and went out of their way to answer my every request. I think the rooms would be better with carpet rather than bare tile and a pair of house slippers or shoes would make a difference with the bare tiles. Water pressure is good though the shower would do better with a sliding glass door rather than a curtain. The breakfast is good and has nice variety. A little noisy in the morning due to being next to a major road but it is manageable. Overall I would stay here again.
Kevin, 1-night trip
Verified

2/10 Poor

If you have no better place to stay,then book this hotel.very poor ethics in regards to front desk and management. Booked a fully paid stay for 15 days but due to other obligations had to leave in 5 days, with booking company promising to refund my balance. The hotel management RIPPED me off by refusing to honor the request from Expedia. Again if you have no better place to stay and all the many surrounding hotels are full then make this your choice. For me i will never.
Charles, 13-night trip
Verified

6/10 Good

Surprised and Embarrassed

Somewhat surprised to assign a lower classified room rather than a pre-booked one. I was more embarrassed because they didn't ask for any comment or understanding on this at the time of check-in. Facility status varies from room to room. Especially, lighting and bathroom drainage are different. Housekeeping time varies with employees. Accommodation costs US$ 75/day, which is not cheap.
4-night trip
Verified

4/10 Fair

very noisy on the street sided room. I cant sleep due to loud club music
HYANGHEE, 4-night trip
Verified

8/10 Very good

大変快適な滞在でした。従業員の気持ちよい対応と美味しい朝食に感謝。エンテベ空港へのアクセスにも便利。
Tai, 1-night trip
Verified

8/10 Very good

Bonne ubication. Calme et lumineux.

Bonne ubication. Calme et lumineux. Restauration pas top.
1-night trip
Verified

8/10 Very good

Food from restaurant was excellent especially the Thai and the fish. Room at the back was noisy with traffic and people talking outside. Ask for rooms in the front. Adequate gym facility. Good siting area for a small hotel
2-night trip
Verified

10/10 Exceptional

The breakfast spread each morning was excellent, and the food in the restaurant is also excellent. The staff is very friendly and helpful. Both times I have stayed at the hotel, the air conditiong was not working, which made it difficult to sleep
5-night trip
Verified

8/10 Very good

Very cooperative staff and rooms are run down a bit.
Raheel, 9-night trip
Verified

8/10 Very good

Staff is extremely friendly and attentive.They made my stay all the better
5-night trip
Verified

4/10 Fair

Great location, not worth the money

The breakfast is terrible, seems like it was cooked a few days ago as nothing tasted fresh, very few options as well. Hotel staff could be trained in customer service as it seems like none of them wanted to be there. The rooms could also be refurbished.
Rebecca, 1-night trip
Verified

4/10 Fair

Breakfast choice was poor
1-night trip
Verified

8/10 Very good

Rooms were spacious and comfortable and the staff very friendly. One side of the hotel was very noisy because of a bar down the road so request a room on the golf course side for less disturbance.
Emma, 5-night trip
Verified

8/10 Very good

Comfortable stay

The recent stay at the Metropole Hotel in Kampala was pleasant. The hotel is generally clean and maintained however it is getting a little shabby. On the other hand the staff could not be faulted. Nothing was too much trouble, every request we had was dealt with efficiently and with graciousness. The room was always clean and fresh and the general areas were also clean. Of special mention is Agatha who organised our daily travel - she went above and beyond to ensure we travelled safely, comfortably and efficiently even in the crazy traffic of Kampala. All the drivers were courteous and helpful with one in particular waiting 2 hours when an appointment overrun. If you are looking for somewhere where you feel looked after then I would definitely book at The Metropole.
Kate, 5-night trip
Verified

8/10 Very good

Ikke helt perfekt. Men acceptabel!

Rengøringen var ikke helt god. Virkede lidt som der ikke helt var styr på rengøringen af rummene. Man kunne godt se at hotellet var gammelt og slidt. Men alt det blev helt og opvejet af et utroligt flink, smilende og meget hjælpsom personale. Så alt i alt 3 1/2 stjerne jeg vill ikke betænke mig på at benytte hotellet igen!
Jan Bisumbule Hedegaard, 2-night trip
Verified

8/10 Very good

Good experience.

Hotel was located in a good spot. Overall experience was good. Staff were friendly and helpful. More TV channels would have been nice.
Shiraz, 3-night trip
Verified

8/10 Very good

Rooms on street side are loud. Great staff. Location close to clubs. Good food.
Verified

6/10 Good

The facilities are sufficient, although do show some wear and tear, though this may add to the experience of your visit. Internet service is slow, but can handle most email needs.
Verified

2/10 Poor

1st time booked hotel from Hotels.com and screwd

Not much issue with hotel but screwed with hotels.com
Verified

6/10 Good

Basic

The hotel is in a pretty convenient location but is very basic and over priced.