SO/ Auckland

Property class: 5 and above
Luxury hotel with 2 restaurants, near Auckland Ferry Terminal

Choose dates to view prices

SO/ Auckland features a rooftop terrace and puts you within a 5-minute walk of Queen Street Shopping District and Queens Wharf. Guests can be pampered with deep-tissue massages at the spa, and Javalab Café, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour health club. Public transportation is close by: The Strand Station is just 15 minutes by foot.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Parking available
  • Free WiFi
The current price is $168
$193 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Loft Suite, Club Signature Access, 1 King Bed

A large bed with a geometric headboard, two bedside tables with lamps, and a patterned wall.

Loft Suite, Club Signature Access, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Studio, 1 King Bed

Room

Studio, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Twin Room, 2 Twin Beds (Collection)

A modern hotel room with a large bed, a sitting area, a bathroom with a bathtub, and a large mirror.

Twin Room, 2 Twin Beds (Collection)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 King Bed (Atelier. Club Signature Access)

A hotel room with a bed, a TV, a large window with a city view, and a curtain.

Suite, 1 King Bed (Atelier. Club Signature Access)

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (Collection)

A modern hotel room with a large bed, a red accent wall, a TV, and a bathroom with a glass shower.

Room, 1 King Bed (Collection)

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for 1 King Bed (Collection Accessible)

A hotel room with a large bed, a desk, a chair, a piano, and a window with curtains.

1 King Bed (Collection Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
67 Customs Street East, Auckland, CBD, 1010

What's nearby

  • Princes Wharf - 5 min walk - 0.5 km
  • University of Auckland - 5 min walk - 0.5 km
  • Sky Tower - 9 min walk - 0.8 km
  • SkyCity Casino - 9 min walk - 0.8 km
  • Spark Arena - 10 min walk - 0.9 km

Getting around

  • Auckland Intl. Airport (AKL) - 30 min drive
  • Waitematā Station - 2 min walk
  • Te Waihorotiu Station - 11 min walk
  • Karanga-a-Hape Station - 20 min walk
  • The Strand Station - 15 min walk
  • Halsey Street Tram Stop - 15 min walk
  • Gaunt Street Tram Stop - 16 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪King Made Noodles 金味德牛肉拉面 - ‬2 min walk
  • ‪Daily Bread — Britomart - ‬1 min walk
  • ‪The White Lady - ‬1 min walk
  • ‪Angus Steak House - ‬3 min walk
  • ‪Ortolana - ‬2 min walk

About this property

SO/ Auckland

  • SO/ Auckland features a rooftop terrace and puts you within a 5-minute walk of Queen Street Shopping District and Queens Wharf. Guests can be pampered with deep-tissue massages at the spa, and Javalab Café, one of 2 restaurants, serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour health club. Public transportation is close by: The Strand Station is just 15 minutes by foot.

At a glance

Hotel size

    • 130 rooms
    • Arranged over 15 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • The property charges 2.5 percent for credit card payments
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 12 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Covered onsite valet parking (NZD 65 per night; includes in/out privileges)
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

SO/ Auckland Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was excellent with a great selection and very friendly staff. (12 reviews)
  • The pool and spa were great amenities, with some guests enjoying the long indoor pool and sauna. (12 reviews)
  • The restaurant offered great food and service, with some guests praising the gastronomy and excellent staff. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Service staff
Location
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Lobby
Booking

Reviews

Verified review

10/10 Exceptional

Great rooms and great amenities.
Verified review

10/10 Exceptional

Great location and friendly staff
Verified review

8/10 Very good

The room was very clean, staff were very helpful. Breakfast options were fantastic!
Verified review

10/10 Exceptional

Great location, lovely room & helpful staff - nothing was a problem
Verified review

10/10 Exceptional

Indoor pool was novel , some great shops nearby and the breakfast was excellent
Verified review

10/10 Exceptional

Great rooms! Quiet and comfortable. The staff were very helpful and friendly.
Verified review

10/10 Exceptional

Fantastic central hotel close to all sights in Auckland CBD and to transport links.
Verified review

10/10 Exceptional

The room and the view were wonderful. The location of the hotel is ideal for enjoying shopping, fine dining and the Auckland waterfront. The indoor pool was a much appreciated amenity.
Verified review

10/10 Exceptional

We enjoyed our stay at the S/O very much. The staff was most helpful, clean and well appointed rooms, excellent dining, nice rooftop bar with an excellent view. We really enjoyed our stay!
Verified review

10/10 Exceptional

Experience overall fantastic. Location to Britomart area and other amenities is awesome. Staff so friendly. My room was awesome. Roof top bar great to sip a beverage and take in the views. Will be back.
Verified review

10/10 Exceptional

Room was beautiful and staff where great
Verified review

10/10 Exceptional

Wonderful staff, great studio
Verified review

10/10 Exceptional

Staff took care of a problem immediately with the in room safe. The soaking tub was amazing!!!!
Verified review

10/10 Exceptional

Excellent stay. Clean, friendly staff, very boujee
Verified review

10/10 Exceptional

The staff was amazing! They were able to arrange our early check in and room upgrade. We had a lovely soaking tub. The breakfast buffet has good quality food and a vast variety of foods and juices as well as a barista. The location is convenient to the port, shopping and local transportation.
Verified review

10/10 Exceptional

it was a great room
Verified review

10/10 Exceptional

Really nice place in a great location! Staff was great.
Verified review

10/10 Exceptional

fantastic room
Verified review

10/10 Exceptional

Such a beautiful property with great staff, definitely staying here again!
Verified review

10/10 Exceptional

Lovely weekend away with our adult children. Fabulous location. Rooms beautiful and really enjoyed the rooftop bar.
Verified review

10/10 Exceptional

Wonderful location and excellent staff
Verified review

10/10 Exceptional

Room was modern and clean. Rooftop bar awesome and great staff. Hotel staff were very helpful
Verified review

10/10 Exceptional

Fabulous hotel, staff were so friendly and helpful definitely staying again
Verified review

10/10 Exceptional

Loved the friendly staff and the swimming pool
Verified review

10/10 Exceptional

Beautiful hotel and awesome location. Staff were so accommodating and friendly.