Located near Hinoki Village and Alishan Forest Railway Garage Park, Hsin Hotel offers a relaxing retreat with brunch at the on-site restaurants, coffee in the lobby or cafe. Explore Chiayi Old Prision Museum or unwind in the garden while kids play at the arcade/game room.
VIP Access
Reviews
Loved by guests
9.4 out of 10, Loved by guests
Top-rated by travelersTop-rated by travelers
Popular amenities
Free parking
Free WiFi
Restaurant
Air conditioning
Gym
Bar
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Breakfast available
Free children's club
Fitness center
Free use of bicycles
Coffee shop/cafe
Conference center
Business center
4 meeting rooms
Terrace
24-hour front desk
For families (6)
Children stay free
Children's club (free)
Playground on site
Garden
Terrace
Daily housekeeping
The current price is $91
$91
$105 total
includes taxes & fees
Jun 8 - Jun 9
Why we love this property
Foodie paradise
Discover 2 restaurants for dim sum and local cuisine, plus a cafe and bar. Buffet breakfast features vegetarian options and minimum 80% locally-sourced food.
Dreamy sleep setup
Every guestroom features a Select Comfort mattress and down comforter. Blackout drapes ensure uninterrupted slumber. Minibars add a touch of convenience.
Art deco charm
Set in the city center, this hotel showcases stunning Art Deco architecture. A serene garden and garden-view restaurant create scenic urban escapes.
Alishan Forest Railway Garage Park - 5 min drive - 2.3 km
Chiayi Municipal Museum - 5 min drive - 2.3 km
Hinoki Village - 5 min drive - 2.3 km
Kuai Yi Forest Village - 5 min drive - 2.3 km
Cultural Affairs Bureau, Chiayi City - 5 min drive - 2.3 km
Getting around
Chiayi (CYI) - 22 min drive
Kaohsiung Intl. Airport (KHH) - 105 min drive
Taoyuan International Airport (TPE) - 167 min drive
Songshan Airport (TSA) - 128.1 miles/206.2 km
Chiayi Beimen Station - 7 min drive
Chiayi Station - 11 min drive
Chiayi Jiabei Station - 12 min walk
Restaurants
老乾杯 嘉義耐斯王子店 - 17 min walk
萬國百匯餐廳Fusion Restaurant - 17 min walk
牛角日本燒肉專門店 Gyu-Kaku - 16 min walk
銀座杏子日式豬排 嘉義耐斯門市 - 16 min walk
王子酒吧.咖啡 Prince Bar & Café - 17 min walk
About this property
Hsin Hotel
Hsin Hotel features a free kids' club and puts you just a 5-minute drive from Alishan Forest Railway Garage Park and Hinoki Village. Guests can visit the fitness center for a workout or grab a bite to eat at 頤粵軒, one of 2 restaurants, which serves dim sum and is open for lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge, a snack bar/deli, and free bike rentals. Fellow travelers say good things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
174 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Children aged 3 and younger eat free breakfast
Free children's club
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking on site
Onsite parking limited
Electric vehicle charging point on site
Height restrictions apply for onsite parking
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
Free children's club
Playground
Children's games
Toys
Baby bath
Bed rails
Working away
Business center
4 meeting rooms
Computer station
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free bicycle rentals
Romance packages
Facilities
1 building/tower
Built in 2018
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
Communal living room
Fitness center
Arcade/game room
Locally sourced food is prioritized
Vegetarian dining options
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local culture & ecosystem education
Comprehensive food waste policy
Waste recycling policy
Water dispenser
Lockers available
Reception hall
Outdoor entertainment area
Outdoor furniture
Art Deco architecture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchairs available on site
Doorbell and phone notification
Room amenities
Be entertained
LED television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Select Comfort mattress
Bed sheets provided
Freshen up
Electronic bidet
Eco-friendly toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Laptop-friendly workspace
Free WiFi and wired internet
Food and drink
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Access via exterior corridors
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Water-efficient showers only
Water-efficient toilets only
Special features
Dining
頤粵軒 - This restaurant specializes in dim sum and serves lunch and dinner. Reservations are required.
宴會廳 - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Reservations are required. Open daily.
咖啡廳 - Overlooking the garden, this lobby lounge specializes in Fusion cuisine and serves brunch, lunch, dinner, and light fare. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Good Travel Seal, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately TWD 572 for adults and TWD 330 for children
Parking
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, JCB International, Union Pay
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Kuan Hotel 寬悅花園酒店 Chiayi City
Kuan 寬悅花園酒店 Chiayi City
Kuan Hotel
HSIN HOTEL Hotel
HSIN HOTEL Chiayi City
HSIN HOTEL Hotel Chiayi City
Frequently asked questions
Does Hsin Hotel offer free cancellation for a full refund?
Yes, Hsin Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hsin Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hsin Hotel?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at Hsin Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Hsin Hotel and nearby?
Have fun during the warmer months with activities such as cycling. Enjoy amenities like a fitness center, an arcade, and a picnic area. Hsin Hotel also has a garden.
Are there restaurants at or near Hsin Hotel?
Yes, there are 2 onsite restaurants, featuring dim sum and garden views.
What's the area around Hsin Hotel like?
Hsin Hotel puts you in East District, in the heart of Chiayi City. Popular attractions include Beigang Chao-Tian Temple, which is 24 minutes away by car.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
7.6
Location
9.4
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was abundant, varied, and delicious, making it a highlight of the stay. (13 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Apr 4, 2026
Good hotel and convenience for family travel. Better if providing more chairs in room.
JIANJUN
JIANJUN, 1-night trip
Verified
10/10 Exceptional
Feb 4, 2026
Room with great view. Family friendly.
Arthur
Arthur, 2-night trip
Verified
10/10 Exceptional
Nov 19, 2025
Clean room. Comfortable beddings. Good amenities. Nice staff.
elaine ka ling
elaine ka ling, 1-night trip
Verified
10/10 Exceptional
Aug 27, 2025
Love the staff’s service, they are outstanding, property condition is new a clean….
Nikki
Nikki, 3-night trip
Verified
10/10 Exceptional
Mar 8, 2025
The hotel is nice and clean. The staff is very friendly.
David
David, 1-night trip
Verified
10/10 Exceptional
Nov 20, 2024
Great family hotel in Chiayi
Fantastic facilities for children, staff are very friendly and helpful, nice rooms and restaurant is very good.
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2025
Even though it is located slightly out of the city area, but we like the quietness and it is family friendly.
Swee Huat
Swee Huat, 4-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Very good!
Zhun ya
Zhun ya, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2024
Wonderful place to staying in Chiayi especially with kids. Very kids friendly hotel with a lot of facilities targeting for kids. Costco nearby and not far from the night market. A very good experience for staying there with wonderful time!
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
Jul 8, 2025
The hotel is very child friendly. The family room came with a step stool. Perfect for children who aren't tall enough to reach the sink. Room was beautiful and clean. The breakfast was excellent too..
Darren
Darren, 2-night trip
Verified
8/10 Very good
Jun 27, 2024
Overall a nice property, much more suitable for family with young kids, and there were many young ones around.
John
John, 4-night trip
Verified
10/10 Exceptional
Nov 17, 2023
This is by far the most kid friendly hotel I’ve stayed in Taiwan.
There are complimentary carousel rides (adults can ride too!) and play room for the kids! And reasonably priced mini go kart and train rides too.
Totally worth it for families who are travelling with their little ones.
The design of the lobby was cute and grand at the same time 👍
Service was good, if you’re driving, the lobby front was spacious for loading and unloading. It’s like a scene off meteor garden.
Room was of a good size with bath tub! Overall, very good impression of the hotel.
Our booking came with breakfast and the spread was good with plenty of variety! More importantly, the only hotel that provides koko crunch. 😍
Only downside was the Starbucks coffee at the lobby was not actually Starbucks coffee. But instead a machine using Starbucks roasted beans.
Boon Yen
Boon Yen, 1-night trip
Verified
10/10 Exceptional
Apr 11, 2026
Nice
yu han
yu han, 1-night trip
Verified
10/10 Exceptional
Jul 28, 2025
Great stay!
I chin
I chin, 2-night trip
Verified
8/10 Very good
May 16, 2026
Ok
ChienWei
ChienWei, 1-night trip
Verified
10/10 Exceptional
Jan 7, 2026
Clean and tidy
Johnson
Johnson, 1-night trip
Verified
10/10 Exceptional
May 6, 2023
Spacious room and lots amenities in the hotels, good for family trip:)
Dennis
Dennis, 2-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Good
WAN-YING
WAN-YING, 1-night trip
Verified
8/10 Very good
Jun 15, 2025
Breakfast is awesome.
ChunLang
ChunLang, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2024
Awsome Facility, friendly staff
Shufang
Shufang, 2-night trip
Verified
10/10 Exceptional
Jan 25, 2023
Good choices on the breakfast buffet
C. Jay
C. Jay, 1-night trip
Verified
10/10 Exceptional
Jun 7, 2025
Very good
Po Han
Po Han, 1-night trip
Verified
8/10 Very good
Jul 30, 2018
Not good place but good hotel
Suggest to admission if the price 80usd
Verified traveler
1-night trip
Verified
8/10 Very good
Aug 10, 2023
This hotel does not reflect a 5 Stars category. Breakfast is average and limited and amenities average.
Poh Kee
Poh Kee, 3-night trip
Verified
6/10 Good
Jun 15, 2024
Local 5-star with toilet stench
Hotel toilets reek of stench. Worse at the lower level (before they switched our room). Pls look into your piping.