Hotel Balcón del Cielo

Property class: 3
Hotel with restaurant, near Guanajuato Funicular

Choose dates to view prices

When you stay at Hotel Balcón del Cielo, you'll be in a great location, within just a 10-minute walk of Alley of the Kiss and Union Garden. Also, Juarez Theater and University of Guanajuato are within just a 10-minute walk. Fellow travelers love the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Free WiFi
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Multilingual staff
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Cable TV service
  • Self parking (surcharge)
  • Free toiletries
  • Hair dryer
The current price is $76
$92 total
includes taxes & fees
Sep 23 - Sep 24

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Studio Suite, 2 Queen Beds, Balcony

A hotel room with two beds, a glass table, a desk, and a view of the city.

Superior Studio Suite, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 Double Bed, Balcony, City View

A hotel room with a bed, a desk, a chair, a fan, and a view of the outside through large windows.

Junior Room, 1 Double Bed, Balcony, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a chair, a TV, and a bathroom with a toilet and sink.

Junior Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed, Balcony, City View

A neatly made bed with a wooden headboard, two bedside tables, and wall-mounted lights.

Superior Double Room, 1 King Bed, Balcony, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Queen Beds, Balcony, City View

A hotel room with two beds, a desk, a chair, and a balcony with a view of the mountains.

Superior Double Room, 2 Queen Beds, Balcony, City View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, 2 Double Beds

A hotel room with two beds, a brick accent wall, a large window with curtains, a desk with a plant, and a flat-screen TV.

Superior Double Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables, and a headboard.

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Carretera Panoramica Pipila S/N, Colonia Centro, Guanajuato, GTO, 36000

What's nearby

  • Pipila Monument - 2 min walk - 0.2 km
  • Juarez Theater - 3 min walk - 0.3 km
  • Union Garden - 3 min walk - 0.3 km
  • Alley of the Kiss - 5 min walk - 0.5 km
  • University of Guanajuato - 5 min walk - 0.5 km

Getting around

  • Bajío Intl. Airport (BJX) - 31 min drive

Restaurants

  • ‪Casa Valadez Anfitrión & Gourmet - ‬7 min walk
  • ‪La Vela - ‬8 min walk
  • ‪Alonso 10 Hotel Boutique & Arte - ‬9 min walk
  • ‪Bora Bora - ‬8 min walk
  • ‪Señor Spaguetti - ‬9 min walk

About this property

Hotel Balcón del Cielo

  • When you stay at Hotel Balcón del Cielo, you'll be in a great location, within just a 10-minute walk of Alley of the Kiss and Union Garden. Also, Juarez Theater and University of Guanajuato are within just a 10-minute walk. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 27 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Uncovered onsite self parking (MXN 200 per night)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Television in common areas
  • Shopping mall on site

Accessibility

  • Upper floors accessible by stairs only
  • 5 stairs to reach property

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 350 per person

Parking

  • Uncovered self parking costs MXN 200 per night

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Balcón Cielo Hotel GUANAJUATO

Balcón Cielo Hotel

Balcón Cielo GUANAJUATO

Balcón del Cielo

Hotel Balcón del Cielo Hotel

Hotel Balcón del Cielo Guanajuato

Hotel Balcón del Cielo Hotel Guanajuato

Frequently asked questions

Does Hotel Balcón del Cielo offer free cancellation for a full refund?

Yes, Hotel Balcón del Cielo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Balcón del Cielo?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Balcón del Cielo?

Yes. Self parking costs MXN 200 per night.

What are the check-in and check-out times at Hotel Balcón del Cielo?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM.

What is there to do at Hotel Balcón del Cielo and nearby?

Recommended spots to visit include Guanajuato Funicular (1-min walk) and Alley of the Kiss (6-min walk), along with Union Garden (7-min walk) and Juarez Theater (7-min walk).

Are there restaurants at or near Hotel Balcón del Cielo?

Yes, there's an onsite restaurant.

What's the area around Hotel Balcón del Cielo like?

Hotel Balcón del Cielo is in Zona Centro, a short 3-minute walk from Pipila Monument and 6 minutes' walk from Alley of the Kiss.

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Reviews

Hotel Balcón del Cielo Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.2

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with options delivered to rooms and enjoyed by guests. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

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Room
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Location
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Service staff

Reviews

Verified review

10/10 Exceptional

Great location friendly front desk staff.
Verified review

8/10 Very good

Everything was excellent for this place . The only thing that disappointed me was that the hot tub had no hot water and the safe in the room never worked properly. Other than everything else was beautiful, very clean and great views
Verified review

10/10 Exceptional

It's a clean and beautiful place, with great views of the city. The only draw back is they have a lot of stairs. The staff was very helpful and friendly.
Verified review

10/10 Exceptional

The room was perfect, the views were great and the closeness to the funicular allowed us to quickly arrive at the center of Guanajuato. This is the perfect location.
Verified review

10/10 Exceptional

Staff was super friendly helped us find a personal driver for our trip and were able to do an early check-in at 5 AM which we appreciated. The staff was all super professional and helpful. Not to mention the view in this place is amazing. I would recommend staying here the only downside was it not having an ice machine, which is understandable. Overall would recommend staying here !
Verified review

10/10 Exceptional

Amazing view!
Verified review

10/10 Exceptional

My room was very clean the bed was a little stiff but adequate. Staff was very polite and friendly also very helpful. I enjoyed my stay there
Verified review

10/10 Exceptional

The room was perfectly
Verified review

10/10 Exceptional

So cute and breathtaking views
Verified review

8/10 Very good

Very nice clean rooms but so worth it with the beautiful view!
Verified review

10/10 Exceptional

It has very nice facilities, very clean and quiet, as well as a beautiful view of the city and very good service.
Verified review

8/10 Very good

Overall this place is a pleasant place to stay with lots of benefits. The biggest benefit is having VIP access to the funicular. Rooms were kept tidy daily and staff was friendly. Location is perfect, with lots of places nearby to see and dine in.
Verified review

10/10 Exceptional

It was an incredible experience!! I would definitely stay again. Love the Funicular availability to guest, fast and friendly check-in and staff.
Verified review

10/10 Exceptional

Excellent service. Staff members were very helpful.
Verified review

10/10 Exceptional

Superlativo location do not expect great Food Service but it is located very near downtown thanks to a funicular very handy that works from 9am to 10pm
Verified review

10/10 Exceptional

As this hotel located nearby pipila, from the balcony views are awesome. Also easy to access the reception. I really enjoyed staying balcony all day long.
Verified review

8/10 Very good

Convinient transportation
Verified review

8/10 Very good

Good place to stay in Guanajuato

Good hotel at TOP of Funicular. A bit hard to find if arriving by car. Parking is the Monumento de Pipila parking - quite inexpensive. If you like staying out later than 9pm, then get ready to walk up the funicular (not an issue for us). Bring earplugs as hotel is in a public area and can be somewhat noisy.
Verified review

8/10 Very good

AC was perfect. Has heat and cold, balcony view was absolutely amazing! Parking is charged separately, and located close to the hotel (I would consider it upstairs); the hotel itself is where the trolley that takes you up and down is. The only kind of downside was the trick to the hot water. You need to open the water faucet and leave it in the middle position for 5 minutes otherwise the water will remain ice cold and there's no in between, it switches from ice cold to boiling hot. But. It's manageable so long as you're not showering over 20 minutes.
Verified review

8/10 Very good

Great views. Noise from town could be heard despite distance. Funicular passes made the location work well for us. Carrying luggage up 3 flights to get early Uber before staf arrived was toug.
Verified review

10/10 Exceptional

This property is located up the hill so ensure you plan your day around the schedule of the funicular (trolley thing that transports you from the central area up to the hotel, which is next door to Monumento Al Pipila). The hotel does give you a complementary pass so you get priority and unlimited trips. We didn't find this to be an issue. We did have to take the callejones (side streets with stairs) up to the hotel in the evening. We never had an issue but it could be a risky area at night, even though there are cameras and lighting. Another minor thing is that we did have to wait to get into the hotel a couple evenings as there was no one at the desk and they locked the front door. Within 15 minutes someone did eventually come. The room was large, clean, and more quiet as you were a distance from the downtown area. The views from the room were amazing, as you could see the beautiful colours of Guanajuato!
Verified review

6/10 Good

Staff is friendly, location is great with low city noise, access is a challenge, avoid breakfast. The location is great if you want to stay away from the noise of the people and activities going on in the city and still be very close to everything. The downside is the access to the hotel, if you come from the city's downtown (which will be the case most of the time), you have to use the funicular (cable car), the hotel will give you priority passes which will help you avoid the lane. But, beware, it closes at 9:40pm and 8:40 in the weekends, so you'll have to walk your way up, and is a steep climb with very dark and lonely alleys. So if you plan to visit town at night, you'll have to Uber or climb. The easiest access for your transport to the airport will be up, at Pipila's monument, and that's another set of stairs to climb, and no bellboy, at least none available when we requested help. So be ready to climb 4 sets of stair carrying luggage. If you get to the lobby after 2pm and want coffee, you'll only find cold coffee, not one day during our 7 nights was there hot coffee available. We requested 2 extra towels on day one, and had to remind front desk until we got them at the third day. We ran out of cable TV for a couple of days and no one knew why or how to fix it, it just came back couple days later. We opted for breakfast included, and is not bad, but don't expect variaty, the same every day, chilaquiles with some protein, sweet bread and juice and cofee.
Verified review

10/10 Exceptional

The staff were friendly and room was super clean. Beautiful views from the balcony!
Verified review

10/10 Exceptional

Clean room , great customer service and easy to book
Verified review

10/10 Exceptional

This hotel has a perfect view of the city