2/10 Mediocre
28 de julio de 2025
I rarely leave reviews, but I felt compelled to share my experience with this hotel. From the moment we arrived, it was clear that customer service was not a priority here. There was no proper reception desk, and checking in felt disorganized and unwelcoming.
The staff were noticeably unfriendly and unhelpful. When we asked for extra towels, we were met with resistance and eventually denied — a basic request that any decent hotel should be able to accommodate.
To make matters worse, the air conditioning in our room was barely functioning. Despite bringing it to their attention, no effort was made to fix it or offer an alternative. This made for an extremely uncomfortable stay, especially during the hot summer nights.
Overall, this was a disappointing experience. With so many great places to stay, I would strongly advise looking elsewhere.
Suganya
Suganya, viaje de 3 noches
Opinión verificada de un huésped de Expedia
