Hôtel Hélianthe

Property class: 3
Hotel with restaurant, near House of Sainte Bernadette

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You'll be in a fantastic location at Hôtel Hélianthe, just a 5-minute walk from House of Sainte Bernadette and Lourdes Wax Museum. Guests can visit the fitness center for a workout or grab a bite to eat at restaurant, which serves French cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and bike repair services are other highlights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Gym
  • Bar
  • Laundry facilities
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Single Room

8.4 out of 10
Very good
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Economy Double Room

8.0 out of 10
Very good
(2 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

Comfort Triple Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
5 Rue Bernadette Soubirous, Lourdes, 65100

What's nearby

  • House of Sainte Bernadette - 2 min walk - 0.2 km
  • Basilica of St. Pius X - 8 min walk - 0.7 km
  • Basilica of Our Lady of the Rosary - 9 min walk - 0.8 km
  • Massabielle Grotto - 11 min walk - 0.9 km
  • Basilica of the Immaculate Conception - 11 min walk - 0.9 km

Getting around

  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 28 min drive
  • Pau (PUF-Pau - Pyrenees) - 60 min drive
  • Lourdes Station - 10 min walk
  • St-Pe De Bigorre Station - 23 min drive
  • Salles-Adour Station - 25 min drive

Restaurants

  • ‪Café Royal - ‬7 min walk
  • ‪La Regalty - ‬3 min walk
  • ‪St Paul Café - ‬7 min walk
  • ‪Cafe Les Brancardiers - ‬7 min walk
  • ‪Aux Armes de Belgique - ‬4 min walk

About this property

Hôtel Hélianthe

  • You'll be in a fantastic location at Hôtel Hélianthe, just a 5-minute walk from House of Sainte Bernadette and Lourdes Wax Museum. Guests can visit the fitness center for a workout or grab a bite to eat at restaurant, which serves French cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and bike repair services are other highlights.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
10:00am

Hotel size

    • 70 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Motorcycle parking only on site

Other information

    • Smoke-free property

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Reviews

Hôtel Hélianthe Reviews

8.8

Excellent

8.6

Cleanliness

8.4

Location

9.2

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast offered a self-serve buffet with many options. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Service staff
Food
Room

Reviews

Verified review

10/10 Exceptional

Excellent service, conveniently close to the grotto, good breakfast. Will always stay at this hotel when in Lourdes.
Verified review

10/10 Exceptional

Quiet, safe and a close walk to the grotto. Stayed there for the past 3 trips to Lourdes.
Verified review

8/10 Very good

The food is excellent and enjoyable to eat. The bed is comfortable and the room is cleaned every day. every brle and
Verified review

8/10 Very good

very well positioned. it provides basic needs, but the fact that it is so well positioned, and close to every single spot, makes it worthwhile
Verified review

10/10 Exceptional

this hotel is a family owned/ managed hotel. Everyone was super friendly and helpful. It is located very close to the sanctuary and is on the quieter side of town. However, everything is close by. The room was comfortable and clean. We were very satisfied with the overall service.
Verified review

10/10 Exceptional

I like the Hotel set up and the staff are very friendly. What I didn't like was that as a Disabled person, I wasn't supported as expected especially supporting me with my luggage down to the reception which was very stressful for me to do it alone with my walking stick. .roommyugsrted
Verified review

8/10 Very good

It took us a few winding roads to get to Hotel Helianthe, but it was well worth it. The staff were so friendly and accommodating! The rooms, while not huge, accompanied a nice sized bathroom. All accommodations were very clean. The Hotel was walkable to the many sites of Lourdes. The breakfast in the morning had many options at their self serve buffet. I would highly recommend Hotel Helianthe and their staff!!
Verified review

8/10 Very good

Good located near the Fountain Lourdes and Sanctuaries of Notre-Dame de Lourdes. A lot of shops and restaurants around. Breakfast was ok. No variety of cheeses or sausages or eggs like scrambled eggs only boiled eggs. Room very small and just one socket.
Verified review

8/10 Very good

Our stay in Hotel Helianthe was really great.The staff were really helpful and with the half board option we managed to get really good breakfast and dinner. The hotel was so close to Lourdes church, town and even the station. We were so happy with our stay, but only a bit worried on our room, as the bath and toilet didn't have any exhaust fan. But all the other facilities make this cons nothing. Overall 4/5.
Verified review

6/10 Good

I’m only writing with regards to the room we stayed. The carpet smells and very small room. Be sure not to take the double bed economy when making reservations or ask the size of the room. Had we knew the size we should have reserved a bigger room. Location is good walking distance to St Bernadette’s house and the Sanctuary. Very helpful reception staff as well as the complimentary breakfast is great.
Verified review

8/10 Very good

Some good and bad here.

The best parts of this facility are the restaurant and the location. It is by the river, and just a 10 minute walk from the main church and grotto. There is ample shopping nearby. The food is terrific here! The downsides: my room smelled bad, like sweat. It was not crowded, so they should have waited a day or two after the last customers, and let the room air out. I left my window open to bring fresh air in, but it was very cold outside, so it was difficult to do. It's a good property, but they need to allow the rooms to air out better in order to avoid this problem. The air was so fresh in Lourdes. When I got back to my room, it was nasty-smelling.
Verified review

8/10 Very good

Very decent place to stay in and very accessible feom Lourdes!
Verified review

10/10 Exceptional

Very nice location,excellent service and customer oriented
Verified review

8/10 Very good

Location was great. On site parking is a real bonus. Friendly staff. Food and rooms were basic but better than most in this location
Verified review

8/10 Very good

Basic hotel thats close to the church. 10 minutes walk to the train.
Verified review

10/10 Exceptional

Helpful front desk
Verified review

8/10 Very good

according to what I paid. it was ok.
Verified review

4/10 Fair

The bed sheet smells other people’s perfume, gave me a different room, but see hairs on the bed sheet, owner said it’s ok, then at night taking shower, drains clogged couldn’t finish shower, but have to wait until next day, this hotel is 3star but it’s not maybe 1star level, talked owner a manager(owner of son), seems to they don’t care, please check bed sheet right after check in.The family business, seems service is very limited.I wouldn’t recommend this hotel.
I had to pull out.
Still clogged
Verified review

4/10 Fair

I understand that this hotel is not a 5-star hotel but I also don’t understand how they have a 3-star. The rooms were extremely dirty, with the carpet full of stains, water pipes in the bathroom exposed, and no safe to keep our personal items. The restaurant at the property had menus for the days we tried once and the food they faves was completely different from the menu. When we ask about it the answer we got it’s all we have. The inside of the building was in really bad condition. On the positive side, some of the staff was very friendly especially the lady in the reception. I won’t recommend this hotel to any of my friends or in general.
Verified review

10/10 Exceptional

Très bon accueil, personnel souriant et agréable
Verified review

8/10 Very good

War gut, sauber und gute Lage.
Verified review

10/10 Exceptional

Très belle hotel familial,on peut faire tout a pied.Le service et le repas c'est tres bien.
Verified review

10/10 Exceptional

Idéalement situé à 2 pas du Sanctuaire et du centre ville. Le personnel est très accueillant et pour la 4éme fois dans cet établissement je suis ravie de mon séjour dans cet établissement.
Verified review

4/10 Fair

Nota positiva la vicinanza al Santuario e la gentilezza e disponibilità soprattutto del personale di sala. Camera piccola ma accettabile. Cibo da dimenticare così pure come la pulizia delle camere. In 3 giorni non ci hanno mai rifatto la stanza, pulito il bagno e cambiato gli asciugamani. Onestamente l'abbiamo scelto per il punteggio delle recensioni: 8.8 = una follia! Massimo 9 per la vicinanza al Santuario di Lourdes e 3 per tutto il resto. Mai più. Sconsigliatissimo. Oltretutto non capisco ome altri utenti siano arrivati a dare un punteggio esageratamente alto. Non oso immaginare dove hanno soggiornato in precedenza. Nostro giudizio = NEGATIVO AL 100%
Verified review

10/10 Exceptional

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