Oriente Palace Apartments

Property class: 3
City-center hotel within walking distance of Plaza Mayor

Choose dates to view prices

When you stay at Oriente Palace Apartments, you'll be in a great location, within just a 10-minute walk of Royal Palace of Madrid and Plaza Mayor. Also, Gran Via and Puerta del Sol are within just a 10-minute walk. Public transportation is just a short walk: Opera Station is 3 minutes and Santo Domingo Station is 8 minutes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Refrigerator
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains
  • Elevator
  • Flat-panel TV

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Double Room, Balcony

A bedroom with a large bed, a bedside table with a lamp, a chair, and a view of the outdoors through a window.

Deluxe Double Room, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment

A bedroom with a large bed, bedside lamps, a nightstand, a TV, and a mirror.

Apartment

7.0 out of 10
Good
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

A neatly made bed with a patterned bedspread and pillows, a bedside table with a lamp, and a wooden floor.

Standard Studio

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A bedroom with a large bed, a chair, a bedside table, and a small bathroom visible through an open door.

Standard Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Apartment

A bedroom with a large bed, wooden beams, a chandelier, a bedside table, and a wall-mounted TV.

Superior Apartment

  • City view
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, City View

A room with wooden flooring, a chandelier, two beds, a desk, a chair, and a small table with a vase of flowers.

Twin Room, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, City View

A bedroom with a large bed, a bedside table with a lamp, a chair, and a view of the outdoors through a window.

Studio, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

APARTMENT STANDARD

  • Sleeps 10

APARTMENT WITH VIEWS

  • Sleeps 10

DOUBLE DELUXE WITH BALCONY

  • Sleeps 4

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About the neighborhood

Map
Calle Lepanto 6, Madrid, madrid, 28013

What's nearby

  • Royal Palace of Madrid - 2 min walk - 0.2 km
  • Plaza Mayor - 5 min walk - 0.4 km
  • San Miguel Market - 5 min walk - 0.4 km
  • Gran Via - 8 min walk - 0.7 km
  • Puerta del Sol - 9 min walk - 0.8 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive
  • Calanas Station - 5 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 27 min walk
  • Opera Station - 3 min walk
  • Santo Domingo Station - 8 min walk
  • Callao Station - 8 min walk

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪La Paradita Tapas Bar - ‬1 min walk
  • ‪Asador Real - ‬3 min walk
  • ‪La Lonja del Mar - ‬1 min walk
  • ‪Casa Nicasio - ‬2 min walk

About this property

Oriente Palace Apartments

  • When you stay at Oriente Palace Apartments, you'll be in a great location, within just a 10-minute walk of Royal Palace of Madrid and Plaza Mayor. Also, Gran Via and Puerta del Sol are within just a 10-minute walk. Public transportation is just a short walk: Opera Station is 3 minutes and Santo Domingo Station is 8 minutes.

At a glance

Hotel size

    • 12 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 1:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The property is closed between December 23 and December 25.

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Oriente Palace Apartments Madrid
Oriente Palace Madrid
Oriente Palace
Oriente Apartments Madrid
Oriente Palace Apartments Hotel
Oriente Palace Apartments Madrid
Oriente Palace Apartments Hotel Madrid

Frequently asked questions

Is Oriente Palace Apartments currently open?

The property is closed between December 23 and December 25.

Does Oriente Palace Apartments offer free cancellation for a full refund?

Yes, Oriente Palace Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Oriente Palace Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at Oriente Palace Apartments?

Sorry, there's no onsite parking at Oriente Palace Apartments.

What are the check-in and check-out times at Oriente Palace Apartments?

Check-in start time: 2:00 PM; Check-in end time: 1:30 PM. Check-out time is noon. Contactless check-out is available.

Is there an onsite casino at Oriente Palace Apartments?

No, this hotel doesn't have a casino, but Casino Gran Via (14-min walk) is nearby.

What's the area around Oriente Palace Apartments like?

Oriente Palace Apartments is in Madrid Centro, a short 3-minute walk from Opera Station and 6 minutes' walk from Plaza Mayor.

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Reviews

Oriente Palace Apartments Reviews

9.4

Exceptional

9.4

Cleanliness

10

Location

9.4

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is surrounded by many dining options and restaurants within walking distance. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

Great location…centrally located.
Verified review

10/10 Exceptional

Excellent location and very helpful and friendly staff.
Verified review

10/10 Exceptional

Amazing location in the center of most attractions!
Verified review

10/10 Exceptional

Everything about this hotel was excellent. The location, the staff, and the room. We were walking distance to everything we wanted to see. The room was small, pretty, and clean and very comfortable. I can’t think of a reason I’d ever stay anywhere other than this hotel when I’m in Madrid.
Verified review

10/10 Exceptional

80th birthday trip

Good central location. Large apartment with kitchen. Good views
Verified review

10/10 Exceptional

Beautiful property across from Palace. There are many many eatery’s close.
Verified review

8/10 Very good

The location is great. The place is manned 24/7, but very sparsely manned in the evenings. The room was decent. The best thing about the place is the location.
Verified review

10/10 Exceptional

Excellent stay in beautiful hotel room

A lovely hotel, we really enjoyed our stay here. The room we were in was beautiful and much larger than we expected. Everything was clean and the bathroom was modern with an excellent shower. We were checked in with a warm welcome and the reception staff always greeted us as we came and went. The hotel is very well located, very central but on a quiet street so nights were peaceful. We would stay again if back in Madrid.
Verified review

10/10 Exceptional

Best location in Madrid

Great location. The apartment was large with old furniture. Comfortable in a vintage type of way. The best location in Madrid!! Across from the palace and close to shopping and dining! Alesandra at the front was amazing and extremely helpful!
Verified review

10/10 Exceptional

I spent two nights here with my sister. The value of the property and what you get is hard to beat. The room was HUGE, very clean & comfortable. The building is historic and directly across from the Palace and many parks. Everything I wanted to do was walking distance. The staff was so friendly & helpful. Many cute cafes to dine at nearby as well. I would recommend it highly & stay here in the future.
Verified review

10/10 Exceptional

The place is just recently renovated. With all the new features specially in the bathroom. The location is 5 minutes away to the Royal Palace of Madrid and less than 10 minutes walk from Mercado and Plaza de Mayor. Unlimited options on dining and shopping around the hotel. Free WiFi and and small fridge. Unfortunately they don’t have laundry service but just 5 minutes walk there’s a laundromat close to the hotel. The staff is so friendly and helpful.
Verified review

10/10 Exceptional

Amazing stay

We had a little confusion with parking and then finding the entrance to the hotel, but once that was sorted, we were checked in and settled in our room in no time. The building has so much character, and it was wonderful to walk out the front door and be right at the Oriente Plaza, and only a few minutes from restaurants, bars and all kinds of activities. Big shout out to Alexandra at the front desk. She was amazingly helpful any time we needed her. She even booked a table for us for a dinner and flamenco show one night. If you are planning a trip to Madrid, you won't wrong staying at this hotel.
Verified review

6/10 Good

Large apartment and excellent location. The apartment didn’t have a dishwasher but did have a clothes washer. Didn’t like that it had no windows to the street and no fire escape. We were on the fourth floor so that was concerning. Also the bed was moldy.
Verified review

10/10 Exceptional

This was a unique and gracious room. The location was magnificent and we loved our view of the park by the palace.
Verified review

10/10 Exceptional

Mikyla was wonderful! Very hospitable and polite. Madrid was wonderful.
Verified review

10/10 Exceptional

Madrid in 48 hours

Beautifully equipped charming apartment directly across from Royal Palace and around corner from Opera House - walkable area to all parts - lovely places to eat tapas as well!
Verified review

8/10 Very good

Good

Great staff
Verified review

10/10 Exceptional

Localização excelente, tudo pertinho e fácil de ir a pé. Destaco a cordialidade, simpatia e prontidão da funcionária JÚLIA.
Verified review

10/10 Exceptional

Très très bel hôtel, en plein centre-ville Accueil chaleureux et serviable Recommandons fortement
Verified review

6/10 Good

Decepción por la caída en la calidad

Mi experiencia con este hotel fue decepcionante. La primera vez que me hospedé, estaba mejor cuidado y era más interesante, aunque la atención siempre dejó mucho que desear. En aquella ocasión, justificaron la falta de servicio de equipaje diciendo que el hotel era familiar y durante la Navidad cerraban todo, sin ofrecer un lugar para guardar las pertenencias; los huéspedes simplemente tenían que salir. No sé si esa política cambió, pero la recepción sigue siendo extremadamente fría. Además, el suelo hace un ruido insoportable al caminar. Si no estás en el último piso, probablemente te molestará mucho el sonido fuerte y constante de las personas caminando. No es culpa de los otros huéspedes: las tablas realmente crujen demasiado. En la habitación, la ducha tenía un ligero olor a alcantarilla, y el desagüe estaba obstruido. El colchón es excelente, pero las almohadas son terribles. Las toallas son mediocres, nada destacable. Otro problema fue la llave que proporcionan para entrar al hotel por la noche, cuando no hay recepción. Simplemente no abría la puerta, y solo logramos entrar porque llegaron otros clientes con una llave que sí funcionaba. Al día siguiente, la recepción informó que hay un “truco” para abrirla, pero no explicaron cuál. Por otro lado, el hotel ofrece un servicio de taxi al aeropuerto por 33€, lo cual es práctico y más barato que Uber. La ubicación también es excelente. Sin embargo, dada la caída en la calidad, no tengo intención de hospedarme nuevamente
Verified review

8/10 Very good

Recomiendo!

La entrada te decepciona un poco muy chica la puerta como cada, pero el hotel es muy bueno, excelente te ubicación, sin ruido, personal amable, camas cómodas.. si lo recomiendo.. ubicación perfecta!
Verified review

10/10 Exceptional

Esta muy bueno
Verified review

4/10 Fair

Noisy
Verified review

2/10 Poor

Si vous aimez les puces et l'urine...

Hotel déplorable ! Fuyez! Derrière les apparences chics se cache une belle arnaque! L'annonce parlait d'un parking, mais il n'y en a pas! Chambre sans insonorisation, on entend les pas, les rires, et bien d'autres choses encore. Notre entrée n'est pas celle des artistes mais plutôt celle de service! La grande porte sur la place est sans doute réservée aux notables... Quant a nous, nous avons eu droit à la porte dérobée sur la rue adjacente avec 3 clés, un sacré tour de main pour l'ouvrir, et beaucoup de patience! Une fois passée cette première épreuve, pas de réception, pas de cafétéria dans notre partie de l'hôtel. Une chambre jolie en apparence , qui cache un personnel malhonnête, et des équipements vetustes... Le paumeau de douche plein de calcaire éclabousse tout, le portant ne tient pas, les wc sentent, la douche vous offre la possibilité de savoir de quelle couleur sont les cheveux des clients précédents (si ce sont bien des cheveux), et sans doute ceux encore avant! Tout comme le lit d'ailleurs! Il est petit et dur comme du béton, et vous trouverez un peu de compagnie dedans, plutôt cool si vous aimez les puces! Le plafond fui et ponctue vos nuits de "plocs plocs", mais rassurez-vous, si vous comptiez faire une reclamation au personnel apres tout ca, parce que c'est litteralement la goutte de trop, il fera mine de vouloir vous aider, avant de vous répondre : "there's nothing i can do for you!" Voila voila! Bon sejour a Madrid, fuyez cet hotel!
Verified review

2/10 Poor

Not opn

This hotel was not open but would not refund our money. I am disgustedly with them and hotels.com for not chasing up my money. I will think long and hard about ever using either company.