This hotel is in a wonderful location in Florence, just steps from the Arno River and the Ponte Vecchio. Many of Florence’s most beautiful attractions are within a comfortable 10-minute or less walk, making it an excellent base for exploring the city. The rooms were clean, well-appointed, and very comfortable. The beds and pillows provided a great night’s sleep, and the spacious bathroom featured a lovely shower. While the air conditioning did not seem to cool the room quite as much as the thermostat indicated, it was still adequate overall. One thing to note is that there are quite a few stairs to reach the rooms. Although there is a small elevator, it begins on the second floor, so guests should be prepared for some stair climbing.What truly made our stay memorable was the exceptional staff. They were welcoming, and genuinely eager to help. We mentioned that we hoped to attend a Fiorentina football match, and they went above and beyond to help make it happen. The hotel is a bit farther from the train station, with a taxi ride costing approximately €30, but the central location and made up for it. Overall, we had a very enjoyable stay and would happily recommend this hotel to anyone visiting Florence.