WE Hotel Toya - Dusit Collection

Property class: 3
Lakefront hotel with 2 bars/lounges, near Lake Toya

Choose dates to view prices

WE Hotel Toya - Dusit Collection offers a great location, putting you within just a 10-minute walk of Lake Toya. Guests indulge in massages, then grab a bite to eat at the restaurant.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning
  • Bar
The current price is $214
$260 total
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room, 1 Twin Bed, Lake View

  • Sleeps 3
  • 1 Twin Bed

Deluxe Room, 1 King Bed, Lake View

  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms

  • Sleeps 6
  • 1 King Bed

Deluxe Room, Lake View (Triple)

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802

What's nearby

  • Lake Toya - 9 min walk - 0.8 km
  • Shikotsu-Toya National Park - 17 min walk - 1.4 km
  • Toyako Onsen - 13 min drive - 13.9 km
  • Toyako Hot Spring - 14 min drive - 14.9 km
  • Rusutsu Resort - 31 min drive - 24.1 km

Getting around

  • New Chitose Intl. Airport (CTS) - 104 min drive
  • Toya Station - 25 min drive
  • Ōkishi Station - 34 min drive
  • Koboro Station - 35 min drive

Restaurants

  • ‪江戸打ち そばらぼ - ‬8 min drive
  • ‪Blossom Coffee - ‬13 min drive
  • ‪波の音 - ‬13 min drive
  • ‪Smile Garden Cafe - ‬13 min drive
  • ‪牛助 - ‬13 min drive

About this property

WE Hotel Toya - Dusit Collection

  • WE Hotel Toya - Dusit Collection offers a great location, putting you within just a 10-minute walk of Lake Toya. Guests indulge in massages, then grab a bite to eat at the restaurant.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
10:00am

Hotel size

    • 55 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 20
    • Check-out time is 10:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 20

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite parking limited

Other information

    • Designated smoking areas (fines apply)

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Reviews

WE Hotel Toya - Dusit Collection Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.0

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious meals, including breakfast and dinner, with fresh ingredients and attentive service. (12 reviews)
  • The onsen experience was very relaxing, complemented by attentive service and comfortable facilities. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Spacious room
View
Onsen

Reviews

Verified review

10/10 Exceptional

Convenient and rooms are clean
Verified review

10/10 Exceptional

We were very looked after! The room was very clean and spacious. The views were incredible from our room. The staff were very friendly and attentive. The food prepared by Chef Pack was delicious and we do strongly recommend having dinner at the noodle bar if you get the chance. Thank you for a wonderful stay!
Verified review

10/10 Exceptional

A wonderfully restful stay overlooking the stunning Lake Toya. The views from the room were spectacular, and the peaceful surroundings made it easy to disconnect and recharge. The onsen experience was especially relaxing, complemented by attentive service by the staff and management and comfortable facilities. A great place to pause, enjoy nature, and appreciate the slower pace of Hokkaido. We left feeling refreshed and rejuvenated. Great bar but Only thing- dining options could be better. But the nearby restaurants made up for that (when they were open)
Verified review

10/10 Exceptional

Although the hotel is above an isolated small local town, the walking areas around the lake are gorgeous and peaceful. The staff members are so very considerate to shuttle and pick up anywhere and anytime. They refer to you by name which makes one feel so cared for and appreciated. I consider this as very close to being one of my best hotel experiences.
Verified review

10/10 Exceptional

Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Verified review

10/10 Exceptional

We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Verified review

10/10 Exceptional

Clean room, beautiful view
Verified review

10/10 Exceptional

Great view, super comfortable during quiet period. We will for sure come back again!
Verified review

8/10 Very good

Nice view
Verified review

8/10 Very good

It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Verified review

10/10 Exceptional

The room is very nice to see the great view.
Verified review

10/10 Exceptional

Nice view
Verified review

10/10 Exceptional

We stayed at the WE Toya as our home base for a Rusutsu ski trip. It was fabulous. The onsen was so lovely and the staff were friendly and helpful. We never ate at the restaurant for dinner, but the breakfast buffet was super. The rooms are very large and the one time the onsen was closed for cleaning, we used the balcony tub and it was delightful. We would definitely stay here again!
Verified review

6/10 Good

Cleanliness: Private outdoor Onsen: The tub is full of visible mould at base and corners. Lots of spider webs and lots of huge red spiders (at least 5) dangling on the ceiling. We didn't use or even go out throughout our stay, though the view is a spot on! Public Onsen: Quiet. Yet cleanliness is not detailed. Water scum stains on the glass, a little mouldy smell too. The Room: The corner protection of our bed came off every time we walked by, they doesn’t stick properly anymore yet no one change them. Wonder how their housekeeping do their work and how can they put guest in room like that? The floor of the shower had visible repair mark. That was so poorly done and doesn’t match with the price tag of the room. Food: We chose half board. Bfast is minimal yet fresh. Dinner is surprisingly good, esp Shabu Shabu. Service: Super good. They speak softly, ambience is quiet. Attentive. Even the hotline staff is helpful. They make up the bad experience from the scary spider and poorly maintained room. Parking: Ample space. The hotel is not at busy area, a little up the hill facing Toya Lake, we don't mind cuz we drive, we prefer the quietness. They offer free shuttle to Toya town and firework pier etc, which is ard 15 mins drive.
Verified review

10/10 Exceptional

Thank you very much to the hotel for providing me with a delightful experience. The decoration is beautiful, very clean, and spacious. The environment and the scenery are excellent. The staff is friendly and polite. I will definitely come back and recommend it to other friends.
Verified review

8/10 Very good

Great hotel with great view and service! Unfortunately the location isn’t that great, about 15-30mins drive away from the main attractions. Staff were amazing though! Go all way out to fulfil our meals needs. 5 stars for the front desk and kitchen staff!
Verified review

10/10 Exceptional

This is not the traditional type of big, luxurious Japanese onsen hotel but it’s new, relaxing, airy and chic. In room bath is great with amazing view from the room. Food (Japanese western fusion) is good and staff is friendly and helpful. There is a noodle bar which opens until late and is impressive for a hotel of this scale. The overall design is modern and chill. It’s a good place for urban getaway. The neighborhood is very quiet too. Outdoor onsen water is not hot enough which is worth improving. There is a notice which says that the bath may not be hot enough because of the cold temperature but winter around Lake Toya has always been like this so it’s not a good excuse.
Verified review

8/10 Very good

Helpful and friendly staff with excellent services. Spacious room with beautiful lake scenery. But far from where firework taking place. No hot spring but just hot water inside the room.
Verified review

8/10 Very good

Spacious room with fantastic lake view. Outdoor bathtub was great as you can see the peaceful lake view under beautiful sunset. Unfortunately, at night time, you may have to stay with the little insets if you still choose to bath outside 😂
Verified review

10/10 Exceptional

Have some of the most amazing and tranquil views imaginable of the lake. This hotel is away from the main town but offers a shuttle several times through the day and it is only a 10 minute ride highly recommend taking a ferry to the island in the middle of Lake Toya. The beds were super comfortable, and the food was traditional Japanese, which is not my favorite, but was good quality and generous. The staff were very friendly, but English was somewhat difficult for them. This was a great location to beat the heat that we had experienced in Tokyo and Kyoto, as it was unusually hot for June this visit we hiked around the island circumference which took about 2 1/2 hours. The water was really nice and I could see swimming there, but we just didn’t bring bathing suits. We learned from our relatives who live here that you can get pretty good food from 711 like these rice, seaweed wraps and things like that and green tea so those are perfect snacks to have for lunch or too tied one over Between meals. The shuttle stops right at the 711 so that is convenient. I know it sounds ridiculous to Americans, but the 711 in Japan is a lot better than America.
Verified review

8/10 Very good

Stayed in the hotel for 2 nights (2 rooms) in July. Pro: beautiful hotel, great views, good breakfast (didn’t eat dinner there as the menu is not to our liking) Con: as mentioned by other guests, the room is only suitable for couples. There is no hanging rack in the shower room so there is no way to dry and dress yourself without ‘exposing’ yourself. Fortunately we read the reviews and brought our own hooks to stick to the shower room wall. A simple permanent fix and i don’t understand why can’t the hotel do something about it. The design of the basin tap is also quite stupid. The tap is so close to the bottom of the sink that you even have to tilt the glass to fill water. The nearest convenient store is a 5 mins drive away. But it is up slope and very dark at night. Fortunately we are driving so not an issue. But will be a pain if going on public transport.
Verified review

10/10 Exceptional

This onsen hotel is not in the main area on the southern shore of Lake Toya. It is associate with a small sleepy village with limited tourist infrastructure support. But the hotel itself does pretty much everything and it seems very new (probably built or refitted and renovated well after 2010). They have a decent shuttle service between themselves, the main onsen area on the south side of Lake Toya, and the Lake Toya JR Hokkaido train station. Their included breakfast is pretty good and high quality. I actually didn’t try dinner there and realized I probably should have and it was the best option certainly for the area. The onsen area is quite modern with a nice outdoor pool looking out on to nature. In addition all room have an outdoor balcony hot tub. So in a way you really don’t need to go to the onsen. I went to the onsen around 6-7 am and I was the only one there. It seems like I was traveling during the off season and it seems like most tourists didn’t really know about this area of Lake Toya and the hotel. It was so serene being in the outdoor pool onsen as well as the balcony hot tub. Quiet sleepy village, few tourists, few cars making the trip around the lake. I can’t imagine it being better (or it must worse), in the busier onsen area or southern region of Lake Toya.
Verified review

10/10 Exceptional

The design is really nice and stylish, with friendly staff and a good breakfast!
Verified review

8/10 Very good

Very nice hotel, might be a bit out of the way but the area is very nice Bathroom arrangement might be a bit strange for non couples
Verified review

10/10 Exceptional

Divine hotel, fabulous food (go for half board). Lovely lovely staff. Super quiet location. The perfect place to unwind.