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Trademark Hotel

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Village Market

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Photo gallery for Trademark Hotel

Outdoor pool, open 6:00 AM to 6:00 PM, free cabanas, pool umbrellas
Interior detail
Reception
Couples treatment rooms, body treatments, hot stone massages
Exterior
Trademark Hotel, nestled near Village Market and the Karura Forest, offers a vibrant retreat with reflexology at Kaya spa or unwinding on the rooftop terrace. Guests can connect to in-room WiFi and indulge in Harvest restaurant's cuisine. Previous guests rave about Trademark Hotel’s helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Free use of bicycles
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • Children's club

For families (6)

  • Children stay free
  • Children's club (surcharge)
  • Playground on site
  • In-room childcare (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
The current price is $184
$230 total
includes taxes & fees
Jun 6 - Jun 7

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Trademark King City View Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark King City View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Fan
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin, City View Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Twin, City View Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Fan
Blackout drapes/curtains
Private bathroom
Champagne service
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Trademark Suite Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Suite Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Fan
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark Twin Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Fan
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Terrace King Room

Terrace/patio

Terrace King Room

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Fan
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark King Room

In-room safe, desk, laptop workspace, blackout drapes

Trademark King Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Fan
Blackout drapes/curtains
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621

What's nearby

  • Village Market - 3 min walk - 0.3 km
  • United Nations Office at Nairobi - 13 min walk - 1.2 km
  • Karura Forest - 3 min drive - 1.5 km
  • Sarit Centre - 6 min drive - 5.2 km
  • Kenyatta International Convention Centre - 10 min drive - 8.8 km

Getting around

  • Nairobi (WIL-Wilson) - 35 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 49 min drive
  • Syokimau Station - 46 min drive
  • Nairobi Station - 49 min drive
  • Syokimau SGR Railway Station - 49 min drive
  • Airport drop-off service

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Harvest - ‬2 min walk
  • ‪Artcaffe - ‬3 min walk
  • ‪Karel T Lounge - ‬2 min walk
  • ‪Thigiri Ridge - ‬3 min drive

About this property

Trademark Hotel

Trademark Hotel features a rooftop terrace and puts you within a 15-minute walk of United Nations Office at Nairobi. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. An outdoor pool, a bar/lounge, and a fitness center are other features. Fellow travelers say great things about the helpful staff.

Languages

English, Swahili

At a glance

DONE

Hotel size

    • 216 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Children's club*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport drop off on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Bowling alley
  • Playground
  • Childcare in room (surcharge)
  • Trampoline
  • Children's games

What to do

  • Bowling alley
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1750 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Free bicycle rentals
  • Free pool cabanas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An outdoor pool
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Arcade/game room
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 47
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Fan
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

Kaya has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Harvest - Onsite restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 25 for adults and USD 13 for children
  • Airport shuttle service is offered for an extra charge of USD 60 per vehicle
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for USD 40.0 per night
  • Children's club access is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Does Trademark Hotel offer free cancellation for a full refund?

Yes, Trademark Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Trademark Hotel?

Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 6:00 PM.

Are pets allowed at Trademark Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Trademark Hotel?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Trademark Hotel?

Yes, a shuttle from the hotel to the airport is available. The charge is USD 60 per vehicle.

What are the check-in and check-out times at Trademark Hotel?

Check-in start time: noon; Check-in end time: 5:30 AM. Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in are available.

Is there an onsite casino at Trademark Hotel?

No, this hotel doesn't have a casino, but Lucky 8 Casino (14-min drive) is nearby.

What is there to do at Trademark Hotel and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes bowling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Trademark Hotel also has a fitness center and spa services, as well as an arcade and a garden.

Are there restaurants at or near Trademark Hotel?

Yes, there's an onsite restaurant, Harvest.

What's the area around Trademark Hotel like?

Trademark Hotel is in Gigiri, a short 15-minute walk from United Nations Office at Nairobi and 3 minutes' walk from Village Market.

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Trademark Hotel Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Shopping malls
Restaurant
Food
Shopping
Amenities
Breakfast
Convenient (location)

What guests liked

  • Breakfast at the property was consistently great with a diverse selection of food and outstanding service. (8 reviews)
  • Dining options were great, with delicious food and convenient access to restaurants and shopping. (4 reviews)
  • The rooftop pool was a serene oasis with great seating arrangements and a wonderful place to relax. (6 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

The Trademark Hotel was fantastic. The staff was so nice and helpful, the room was great, and the location is very convenient. I really enjoyed my stay and hope to be back soon.
2-night trip

10/10

Amazing hotel
3-night trip

8/10

Location is perfect as Village market has everything you need, and great mall to stroll, enjoy a coffee and refreshments, dine and shop. We found this really handy. The hotel had great service, everyone was very pleasant. We had some issue with the wifi in the room, and we were provided with a dongle quickly. The hairdryer was not working but that was replaced immediately too. All and all great service. Breakfast was great and we even had dinner at the harvest restaurant and it was delicious. Thank you, we really enjoyed our stay
5-night trip

10/10

Excellent hotel connected to a nice open shopping centre. Access to an amazing gym in the shopping centre including classes!
6-night trip

10/10

Great hotel, excellent location
5-night trip

10/10

The Village Market is a great plus with all the shopping and dining options, to the excellent hotel, with its view, pool and great rooms with a view…
2-night trip

10/10

Convenience for shopping
8-night trip

10/10

Stay was amazing. Great service by the staff and good location with easy access to restaurants.
6-night trip

10/10

Trademark is a fantastic hotel. Always delivers on all my needs. Service is exceptional. A great place to experience best of Kenyan hospitality and other comforts.
2-night trip

10/10

Great hotel slots around the area and friendly staff highly recommend
1-night trip

10/10

The hotel is in situated in the Village market - shopping mall and many restaurants. Great faclitilities, great breakfast, comfy beds, friendly staff.
5-night trip

10/10

Great staff and service. Would like to visit again.
6-night trip

8/10

Clean property inside a mall. Safe. Gym is too far inside the mall. The rooms are relatively small.
3-night trip

8/10

Convenient and perfectly nice hotel in Gigiri.
4-night trip

10/10

The perfect hotel for your stay in Nairobi, seamlessly connected to the Village Market mall, offering a plethora of restaurant options to suit every palate. The hotel staff were exemplary, friendly, and ever-helpful, going above and beyond by granting a late checkout to match our late flight schedule. The pool area was a serene oasis, featuring a variety of comfortable seating arrangements. Breakfast at the Harvest restaurant was a delightful experience, with a diverse selection of food and outstanding service.
4-night trip

10/10

Secure, comfortable and hospitality the hotel would be described. The location of Village mole is perfect.
5-night trip

10/10

Good service and a nice room.
2-night trip

10/10

lent in all facets and the area is great too.
5-night trip

8/10

Great location
4-night trip

10/10

We love staying here. The rooms are cool and clean and spacious. They accommodated our need for late check out and other requests pleasantly.
1-night trip

8/10

Friendly staff, quietness, cleanliness and dinning facilities within the surrounding/compound.
3-night trip

10/10

An incredible business stay - impeccable staff trying to help at any given time and keeping their promises to follow up even the smallest detail. Very friendly and professional. Additionally, rarely have I experienced a support team for a workshop in a hotel that functioned on such high level of quality. Everything worked as discussed and even last minute changes were implemented with a smile! Seriously highly recommended hotel for leisure and work!
4-night trip

10/10

Excellent location, good food, professional and friendly staff. Highly recommend.
2-night trip

10/10

The property was placed within the Village Market mall, which made it very convenient to shop and find dining options.
1-night trip

6/10

Great location for shopping and eating. Roof top pool is great, rooms are average, so quality for what you pay is below average!!
1-night trip