By the sea, The Town House offers an upscale retreat for families. Take advantage of the playground, gym and racquetball/squash court to stay active during your stay.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Airport transfer
Free WiFi
Restaurant
Gym
Laundry facilities
Non-smoking
Main amenities (12)
Daily housekeeping
On the beach
Restaurant
Breakfast available
Fitness center
Room service
Business center
Airport shuttle
Free grocery shopping service
Front-desk safe
Laundry service
Self-serve laundry
For families (6)
Playground on site
Kitchenette
Separate dining area
Separate sitting area
Premium TV channels
Daily housekeeping
The current price is $214
$214
$225 total
includes taxes & fees
Jun 8 - Jun 9
Why we love this property
Sandy beach access
This hotel offers direct access to a sandy beach. Guests can enjoy the convenience of stepping from the property onto the pristine shoreline.
Work and play perfection
This hotel sits in the business district and city center. It features a business center, in-room workstations, and attentive concierge services.
Breakfast and bites
A full breakfast awaits diners at the hotel restaurant. Morning feasts become a delightful ritual at this culinary hotspot.
The Town House, 24 Loch Promenade, Douglas, Isle of Man, IM1 2LX
What's nearby
Douglas Beach - 1 min walk - 0.1 km
Manx Museum - 3 min walk - 0.3 km
Tynwald - 3 min walk - 0.3 km
Gaiety Theatre - 5 min walk - 0.4 km
Palace Casino - 16 min walk - 1.4 km
Getting around
Isle of Man (IOM) - 17 min drive
Douglas Ferry Station - 5 min walk
Airport shuttle (surcharge)
Restaurants
Jaks Bar & Steakhouse - 2 min walk
Starbucks - 3 min walk
The Barbary Coast Grill & Bar - 6 min walk
The Conister Arms (JD Wetherspoon) - 1 min walk
Grain and Vine - 3 min walk
About this property
The Town House
Located near a train station, The Town House is a great choice for a stay in Douglas. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout.
At a glance
DONE
Hotel size
15 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–10:00 AM
Restaurant
Room service (limited hours)
Traveling with children
Playground
Children's games
Toys
Children's books
What to do
On the beach
Racquetball/squash
Beach access
Working away
Business center
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Luggage storage
Multilingual staff
Virtual front desk
Facilities
Safe-deposit box at front desk
Fitness center
Victorian architecture
Accessibility
Elevator
Thin carpet in room
Room amenities
Be entertained
Flat-screen television
Premium digital channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Premium bedding
What to enjoy
Separate dining area
Separate sitting area
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Mini-fridge
Freezer
Microwave
Kitchenette
Stovetop
Toaster
Free bottled water
Cookware, dishes, and utensils
Highchair
More
Daily housekeeping
In-room safe
Mobile key entry
Cleaning supplies
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 11.95 to 23.50 per person
Airport shuttle service is offered for an extra charge of GBP 27 per person (one-way)
Early check-in can be arranged for an extra charge of GBP 20.00 (subject to availability)
Late check-out can be arranged for an extra charge of GBP 20.00 (subject to availability)
Policies
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Town House Hotel Douglas
Town House Douglas
The Town House Hotel
The Town House Douglas
The Town House Hotel Douglas
Frequently asked questions
Does The Town House offer free cancellation for a full refund?
Yes, The Town House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Town House?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Town House?
Sorry, there's no onsite parking at The Town House.
Is airport shuttle service offered by The Town House?
Yes, an airport shuttle is available. The charge is GBP 27 per person one-way.
What are the check-in and check-out times at The Town House?
Check-in start time: 3 PM; Check-in end time: 11:00 PM. There's a charge of GBP 20.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at The Town House?
No, this hotel doesn't have a casino, but Palace Casino (17-min walk) is nearby.
What is there to do at The Town House and nearby?
Onsite recreation at The Town House includes racquetball/squash. The Town House also has a fitness center.
Are there restaurants at or near The Town House?
Yes, there's an onsite restaurant.
Does The Town House have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a freezer, and a microwave.
What's the area around The Town House like?
The Town House is located near Douglas Beach, just a short 5-minute walk from Douglas Ferry Station and 5 minutes' walk from Manx Museum.
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Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10
Cleanliness
9.0
Location
9.6
Staff & service
9.6
Property conditions & facilities
Popular mentions
Apartment
Location
Sea
Ferry terminal
Laundry facilities
Building
Reviews
Verified
10/10 Exceptional
Sep 29, 2025
4 night stay for first visit to the Isle. Perfect position for the ferry and other transport links
David
David, 4-night trip
Verified
10/10 Exceptional
Feb 15, 2026
Spotless rooms. Codes sent in advance. Lovely choice of extras with plenty of choice. Quiet building. Great views.
Clare
Clare, 2-night trip
Verified
10/10 Exceptional
Sep 25, 2024
Loved our stay here. A two bedroom apartment which was very clean and had everything we needed. A lovely place to stay 👍
Christopher
Christopher, 2-night trip
Verified
10/10 Exceptional
Sep 8, 2025
Absolutely amazing!! Everything about this place is awesome! The view from our room was spectacular. Staff was amazing. Loved it so much!!
Tammy
Tammy, 3-night trip
Verified
10/10 Exceptional
Jun 26, 2024
Great apartment in perfect location
Fabulous apartment with great view of the ocean and main promenade.
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
Sep 9, 2023
Spacious, great views, nice kitchen with food provided. Close to the sea with shopping/bars/restaurants nearby. Very accommodating and friendly and personable staff. Would love to come back!
Dylan
Dylan, 5-night trip
Verified
8/10 Very good
Jul 14, 2025
Beautiful view over the bay
We stayed one night at the Town House as we had an early ferry the next day. The hotel manager allowed us to check in early with no extra charge so we could leave our bags and go exploring for the rest of the day.
The two room suite had fantastic views into the bay and we enjoyed a bit of a relax after eating out just sitting and watching people walking along the Promenade.
Would have been happy to have stayed a day or two longer.
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
Aug 21, 2023
Great concept of having hotel options in an apartment. Good location on seafront with easy access to shops, restaurants and public transport. Staff were lovely and helpful. Gym and laundry were a nice bonus for a small hotel. 2 minutes drive or 5 mins walk from ferry terminal. Only downside was the rear rooms look onto the back of other buildings, but didn’t bother us as we were out and about most of the day.
Ailia
Ailia, 8-night trip
Verified
10/10 Exceptional
Apr 11, 2026
Always feel like home!
Kein
Kein, 4-night trip
Verified
10/10 Exceptional
May 8, 2026
Here’s a polished version of your review:
“For us, this is the best place to stay on the Isle of Man, and it’s the only accommodation we choose whenever we visit the island. Our apartment is perfect—extremely clean, with beautiful sea views, and a well-equipped kitchen that has everything we need. We always feel very welcome thanks to Jon, and we are already looking forward to coming back again soon.”
Kein
Kein, 4-night trip
Verified
10/10 Exceptional
Sep 6, 2023
Thoroughly enjoyed my stay here, would fully recommend.
Rennie
Rennie, 1-night trip
Verified
10/10 Exceptional
Sep 20, 2022
Superb stay - everything was perfect for us.
Superb stay - everything was perfect for us.
Wouldn't hesitate to stay again!
Verified traveler
3-night trip
Verified
8/10 Very good
Aug 11, 2023
Nice hotel.
myra
myra, 1-night trip
Verified
10/10 Exceptional
Feb 21, 2023
Great location - lots of space in the apartment 👍
Clive
Clive, 3-night trip
Verified
8/10 Very good
Jun 29, 2023
Very comfortable and homey, pass code system worked very well. Excellent location, walking distance to bus, train station, Strand Street, Promenade. Nice bakery nearby and excellent shopping at Marks and Spencer.
Douglas
Douglas, 14-night trip
Verified
10/10 Exceptional
Jun 17, 2023
Great location. Comfortable apartment.
I enjoyed my stay. Apartment was comfortable with small kitchen dining area, living area and bedroom. Laundry facilities in building. Location was very convenient. Central location in Douglas and short walk to ferry terminal.
David
David, 3-night trip
Verified
10/10 Exceptional
Aug 9, 2022
we had a gorgeous apartment on the 2nd floor with fantastic views of the sea, amazing location 5 mins walk from the ferry terminal and the town centre is very close, the bus stop is right outside the hotel which is handy, we even got an email from the hotel asking what we would like in our welcome pack, That was a lovely touch, we are already considering booking again
Ronnie
Ronnie, 2-night trip
Verified
10/10 Exceptional
Jul 11, 2022
This apartment had a beautiful bay window view of the sea and the little castle in the bay. There is a small lift which was great for bringing up luggage. There was a fully stocked kitchen and they provided bread, butter, jam and some cake/cookies, coffee and tea. The reception was able to print our boarding tickets, as apparently IOM airport doesn't take boarding tickets from mobile devices for some reason.
Laura
Laura, 2-night trip
Verified
8/10 Very good
Nov 17, 2021
Lovely stay
The apartments are very comfortable and it looks like they were recently renovated. In good condition and with lovely amenities.
There was a basket full IOM complimentary breakfast stuff.
Ilidia
Ilidia, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2020
Wonderful place to stay in Douglas, Isle of Man
This facility is superb. My accommodation consisted of a living room, bedroom with en suite and a small kitchen. The bedroom and living room were spotless. I had a view out to the sea. The kitchen was very useful and was provided with tea, coffee, bread, butter/margarine and cakes. Very highly recommended.
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Sep 21, 2019
comfy hotel
Lovely comfortable hotel, run.by very professional, courteous and competent people.
Ilidia
Ilidia, 6-night trip
Verified
10/10 Exceptional
Sep 9, 2019
Fabulous. Spotless . Spacious. I loved it. Great location and lovely homemade cakes.
Verified traveler
2-night trip
Verified
8/10 Very good
Aug 25, 2019
Clean, nice property. Staff was very good, attentive and helpful. Property was too cold, so they brought us a space heater, but only serves one room, not both really. No exhaust fan in bath, so very wet everything after showering. Cramped slow old elevator. Recommend as long as you don't mind stairs or not claustrophobic. If you like to be warm just ask for the space heater before you even get there. Keep the bathroom window cracked a hair when showering. Bed was comfortable. Great view - amazing to see the tide difference .
Verified traveler
1-night trip
Verified
10/10 Exceptional
Aug 14, 2019
Lovely clean apartment, everthing was like new, well stocked kitchen and welcome hamper with milk, bread ect. Next time i'll get a sea view
Verified traveler
7-night trip
Verified
10/10 Exceptional
Aug 7, 2019
We stayed for two nights and the staff were lovely and helpful. Rooms were well equipped and spotless. Loved the art work, we were in the Caneletto Suite, loved the chandeliers and the decor. Would recommend this hotel👍