The check in was a pain, had to wait 2 plus hours for our room to be ready. After a tired journey, all we wanted was go to the room. Also, each family, needs to check in with a staff, for breakfast. Once you arrive at the breakfast area, you check in ( usually a queue), if there is a table, you are called in, otherwise you wait until they find you a table (depending on how many are in your family). That was super annoying.