Skip to Main Content.
List your propertySupportTrips
Members save 10% or more on over 100,000 hotels worldwide when you’re signed in
Sign in
Sign up, it’s free
Feedback

Grand Hyatt Xi An

5.0 star property
Luxury hotel in Xi'an with 5 restaurants and spa

Choose dates to view prices

Photo gallery for Grand Hyatt Xi An

Front of property - evening/night
Creator video
Indoor pool
Property amenity
Gym
In the heart of Yanta Qu, Grand Hyatt Xi An offers a luxurious retreat. Unwind at the onsite spa, indulge in a meal at one of 5 restaurants, or take advantage of dry cleaning/laundry services. With free in-room WiFi and an indoor pool nearby guests have praised this hotel's amenities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free parking
  • Pool
  • Spa
  • Non-smoking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 5 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Business center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Minibar
The current price is $98
$114 total
includes taxes & fees
Nov 9 - Nov 10

Why we love this property

Spa and wellness getaway
This hotel boasts a daily full-service spa, sauna, and steam room. Health club and fitness room await those seeking an active wellness experience.
Foodie paradise
Culinary explorers find 5 restaurants, a cafe, and a bar at this hotel. The buffet breakfast kicks off delicious dining adventures.
Luxury room comforts
Slip into soft bathrobes after enjoying the rainfall shower. Late-night cravings are no problem with 24-hour room service and a well-stocked minibar.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Grand King Room

1 bedroom, minibar, in-room safe, desk

Grand King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

1 bedroom, minibar, in-room safe, desk

Grand Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Corner Room

1 bedroom, minibar, in-room safe, desk

Grand Corner Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 75 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Grand Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 79 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Club King Room

1 bedroom, minibar, in-room safe, desk

Grand Club King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Club Twin Room

1 bedroom, minibar, in-room safe, desk

Grand Club Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Club Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Grand Club Deluxe King Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite King Room

1 bedroom, minibar, in-room safe, desk

Grand Suite King Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 89 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Executive Suite

1 bedroom, minibar, in-room safe, desk

Grand Executive Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 150 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 79 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room

1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 89 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Deluxe)

1 bedroom, minibar, in-room safe, desk

Grand Suite, 1 King Bed (Deluxe)

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Designer toiletries
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby sitting area

The Ritz-Carlton, Xi'an

  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.8 out of 10, Exceptional, 82 reviews
The price is $155
$180 total
includes taxes & fees
Nov 16 - Nov 17
The Ritz-Carlton, Xi'an
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
No 12 Jinye Road, High Tech Zone, Xi'an, Shaanxi, 710065

What's nearby

  • Datang Everbright City - 9 min drive - 11.0 km
  • Giant Wild Goose Pagoda - 9 min drive - 11.3 km
  • Shaanxi History Museum - 10 min drive - 12.3 km
  • Drum Tower - 10 min drive - 11.5 km
  • Xi'an Bell Tower - 14 min drive - 13.0 km

Getting around

  • Xi'an (XIY-Xianyang Intl.) - 37 min drive
  • Xi'an North Railway Station - 23 min drive
  • Xianyang Station - 24 min drive
  • Xi'an West Railway Station - 29 min drive

Restaurants

  • ‪Grand Café - ‬11 min walk
  • ‪Grand Club - ‬4 min walk
  • ‪星巴克 - ‬9 min walk
  • ‪Burger King (汉堡王) - ‬7 min walk
  • ‪石葵居酒屋しくいいざかや - ‬12 min walk

About this property

Grand Hyatt Xi An

When visiting Xi'an, Grand Hyatt Xi An is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 5 restaurants. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club.

At a glance

DONE

Hotel size

    • 380 rooms
    • Arranged over 34 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • 5 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • 24-hour room service

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 178 for adults and CNY 178 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Also known as

Grand Hyatt Xi Hotel Xi'an
Grand Hyatt Xi Hotel
Grand Hyatt Xi Xi'an
Grand Hyatt Xi
Grand Hyatt Xi An Hotel
Grand Hyatt Xi An Xi'an
Grand Hyatt Xi An Hotel Xi'an

Frequently asked questions

Does Grand Hyatt Xi An offer free cancellation for a full refund?

Yes, Grand Hyatt Xi An does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Grand Hyatt Xi An?

Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.

Are pets allowed at Grand Hyatt Xi An?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Grand Hyatt Xi An?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Hyatt Xi An?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Grand Hyatt Xi An and nearby?

Grand Hyatt Xi An has a spa and an indoor pool, as well as a steam room.

Are there restaurants at or near Grand Hyatt Xi An?

Yes, there are 5 onsite restaurants.

What's the area around Grand Hyatt Xi An like?

Grand Hyatt Xi An is a short 10-minute walk from Xi'an Greenland Pico International Convention and Exhibition Center and 14 minutes' walk from Yongyang Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Grand Hyatt Xi An Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

We stayed for 2 nights at the Grand Hyatt Xi'An in a Grand Club King Room. We went to Xi'An mainly to see the Terracotta Warriors. For us, we found this hotel was isolated from the main part of the town of Xi'An. We needed to take a taxi to get into the town centre. Apart from that, the room, the staff and the food were all at standard of what we would expect from the Grand Hyatt group. For us, the location wasn't the best.
Elizabeth, 2-night trip

10/10 Exceptional

니코님에게 감사 전합니다

깔끔하게 잘 정리 정돈 되어 있어서 만족하였습니다 고객 스태프중 니코님에게 너무 친절하게 도움주셔서 감사의 말 전하고 싶습니다
KI EUN, 3-night trip

10/10 Exceptional

Nice hotel in XI AN

중국 시안 출장 숙박. 시설이 좋고, 특히 저녁 부페가 정말 좋습니다. 브랜드에 걸맞는 서비스를 갖춘 호텔입니다.
junggeun, 3-night trip

10/10 Exceptional

The food option is a great value for money. The staff were all helpful and friendly. The rooms were clean. My stay was just too short but will definitely recommend
glenda, 2-night trip

10/10 Exceptional

그랜드 하얏트 시안

에어컨이 잘 작동되지 않아 더웠다. 이외에는 좋은 숙소
4-night trip

10/10 Exceptional

最終日出発が朝早く朝食がとれなかったのですが、軽食を用意してくれました。素晴らしいホスピタリティです。
yoshiya, 2-night trip

10/10 Exceptional

The Grand Hyatt was very clean, and our room was well appointed. Staff were responsive to our requests. Excellent selection at the breakfast buffet and the evening Happy Hour.
David, 2-night trip

10/10 Exceptional

非常に良かった。
YUN, 4-night trip

8/10 Very good

I upgraded to 1 BR suite and was disappointed that the AC wouldn’t work at all. Staff move us to another suite and was better. Frustraded that we had too pack twice in one day however staff was good about things. Would stay again…
Paul, 7-night trip

10/10 Exceptional

Pulito- disponibilità del personale
Alfredo, 2-night trip

10/10 Exceptional

호텔은 좋은데, 조식이 그렇게 맛있지는 않은것 같습니다.
DON, 3-night trip

4/10 Fair

가격대비 시설이 좋지 않았습니다. 욕실의 구석구석 물때로 인한 갈변과, 곰팡이처럼 검게 되어 있고 에어컨은 아무리 낮게 온도를 설정해 놓아도 시원하지 않았습니다. W호텔과 주변 아파트먼트식 호텔에 비하여 금액대비 객실이 너무 형편 없었습니다.
SEJIN, 2-night trip

10/10 Exceptional

近地鐵站，去啲中心點都好近，附近亦都有好多食肆，而係我哋最鍾意嘅大排檔附近都有平靚正！
Siu Hung Stella, 3-night trip

10/10 Exceptional

不错！推荐！服务很好！早餐也很丰富。
JING, 1-night trip

2/10 Poor

Terrible stay

The AC was off in almost the entire building. It was about 95 degrees or more outside and they kept it off but didn’t tell you before arriving. Then they would turn it on when you arrived just in your room not main areas. So my room (a suite) had no AC and they tried to fix it twice. It was so bad that moved me to another room and the AC still took half the night to finally work. So I had a horrible sleep. They actually kept sending a repair man to the room which made it even more dreadful as who wants to stay in a hotel room with a maintenance guy in your room all night?! To advertise 5 star and charge full price for the suite, and then not have any of the amenities functioning (oh I forgot the one western restaurant was not open the day I checked in 😂 and also the concierge had no clue where any were... even though I found one directly across the street from walking) was shameful. They also had dirty windows so bad you couldn’t see out of them. I know times are tough but at least let people know and make concessions if you aren’t operating at full as advertised amenities and conveniences of your hotel.
1-night trip

10/10 Exceptional

깨끗한 숙소와 인테리어, 전경이 좋습니다. 교통도 편리합니다. 훌륭한 피트니 시설과 사우니, 수영장이 있어 휴가로 좋습니다. 직원 모두 진철합니다.
7-night trip

10/10 Exceptional

Brilliant hotel

Great location, and perfect hotel. Good service and highly recommended.
Nimish, 2-night trip

10/10 Exceptional

Beautiful property, excellent restaurants. Highly recommended.
3-night trip

10/10 Exceptional

New and clean. The staff are very pleasant and helpful
4-night trip

10/10 Exceptional

Awesome hotel with stunning architecture. The staff speaks very well English.
1-night trip

8/10 Very good

호텔은 훌륭했고 특히 조식이 서비스 음식 모두 훌륭 , 리셉션의 서비스가 최악

호텔은 전반적으로 시설도 좋고 조식이 무척 좋았으나, 프론트 데스크 직원이 이렇게 불친절한곳은 처음 보았음 . 여자 2명이 있었는데 그중 한명, 싸우자는것인지, 직원 이름 사진 찍어 두고 싶었음
AHLEUM, 3-night trip

10/10 Exceptional

We stayed on 5 star properties in Beijing, Shanghai and Xi'an.. This is the best ever
1-night trip

10/10 Exceptional

西安的脸面

大堂酒吧西餐厅很赞。房间很大，卫生间高级感弥漫，浴缸舒服，泳池很雅致，健身房先进。SPA极其带感！！早餐厅、意大利餐厅、烧烤餐厅，一个比一个漂亮高级。夜景好漂亮，隔壁就是言几又书店。这个酒店真的非常不错。
1-night trip

10/10 Exceptional

We stayed at this new hotel for 5 nights during the Chinese New Year. Despite the fact this hotel is located away from major tourists sites, it was almost fully booked. The architecture itself is something to marvel. The service AND amenities are far beyond the normal standard of any Grand Hyatt. Scarlett and her colleague at the front desk immediately made us feel at home with their attentive service. We booked a corner room on higher floors which had a spectacular view of the city. The restaurant on 22nd floor offers good mixture of Western and local delicacies for breakfasts. Although it was mostly packed with guests, the staff still managed to handle our daily cappuccino requests in a timely fashion. The gym, pool and spa are also one of best we've experienced. After so many days of Chinese food, we decided to try their Italian restaurant. As frequent travelers to Italy, we were so impressed with both the quality and authenticity of the food. Couldn't believe the hotel was just opened in April 2018 considering the fact that everyone is so well trained. Even our maid left hand written notes a few times wishing us a Happy New Year. Very touched and impressed. Would definitely stay there again when we visit Xi'an.
Roger, 5-night trip

8/10 Very good

剛蓋沒多久的飯店，硬體跟餐飲都很不錯。但是整體服務品質並沒有到位，尤其是在晚班上的服務支持。入住時我已經付清房費但是接待的人員並未仔細檢查系統並跟我再報了一次房價給我水單，反應後才查清已付住宿全款。住了三天，晚上平均每一個服務要打三通電話才有人員能接聽，晚上大廳門口接待人員的服務也相當隨便不該是一個五星飯店應該有的水準。附近是還在開發的商業區，晚上很安靜，可逛的地方不多。
KUO-CHUN, 3-night trip