Hostal Charlotte

Property class: 3
Hostal with restaurant, near Gran Via

Choose dates to view prices

Hostal Charlotte features a rooftop terrace and puts you just steps from Gran Via. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Puerta del Sol and Plaza Mayor are within just a 10-minute walk. The property is just a short walk to public transportation: Callao Station is steps away and Santo Domingo Station is 3 minutes.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Soundproofed rooms
  • Free toiletries
The current price is $167
$184 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Terrace, City View

A white building with a glass balcony and a wooden railing.

Double Room, Terrace, City View

  • City view
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room, City View

A hotel room with two beds, a bathroom with a sink and mirror, and a large window with curtains.

Triple Room, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Twin Room

A hotel room with two beds, a mirror, and a window with curtains.

Twin Room

  • 12 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Triple Room

A hotel room with two beds, a small bedside table, a nightstand, a mirror, and a wall-mounted light fixture.

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Triple Room, City View

A hotel room with two beds, each with a blue headboard, white bedding, and checkered pillows. There is a window with curtains, a wall-mounted thermostat, and a small table by the window.

Triple Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

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About the neighborhood

Map
Gran Vía 44 Planta 9 izquierda, Madrid, 28013

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Plaza de Callao - 2 min walk - 0.2 km
  • Puerta del Sol - 5 min walk - 0.5 km
  • Plaza Mayor - 8 min walk - 0.7 km
  • Royal Palace of Madrid - 10 min walk - 0.8 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive
  • Madrid Recoletos Station - 19 min walk
  • Madrid Principe Pio Station - 19 min walk
  • Madrid (XOC-Atocha Train Station) - 28 min walk
  • Callao Station - 1 min walk
  • Santo Domingo Station - 3 min walk
  • Gran Via Station - 4 min walk

Restaurants

  • ‪Five Guys - ‬1 min walk
  • ‪Terraza De Gourmet Experiencie Callao - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Le Tavernier Gran Vía - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hostal Charlotte

  • Hostal Charlotte features a rooftop terrace and puts you just steps from Gran Via. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, Puerta del Sol and Plaza Mayor are within just a 10-minute walk. The property is just a short walk to public transportation: Callao Station is steps away and Santo Domingo Station is 3 minutes.

At a glance

Hotel size

    • 10 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 8:00 AM–11:00 AM on weekdays and 8:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 10 for children

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds

Policies

Extra-person charges may apply and vary depending on property policy.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Luggage storage is available for a surcharge.

Also known as

Hostal Charlotte Madrid

Hostal Charlotte Hostal

Hostal Charlotte Madrid

Hostal Charlotte Hostal Madrid

Frequently asked questions

Does Hostal Charlotte offer free cancellation for a full refund?

Yes, Hostal Charlotte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hostal Charlotte?

Sorry, pets aren't allowed.

Is parking offered on site at Hostal Charlotte?

Sorry, there's no onsite parking at Hostal Charlotte.

What are the check-in and check-out times at Hostal Charlotte?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Hostal Charlotte?

No, this hostal doesn't have a casino, but Casino Gran Via (5-min walk) is nearby.

Are there restaurants at or near Hostal Charlotte?

Yes, there's an onsite restaurant.

What's the area around Hostal Charlotte like?

Hostal Charlotte is in Madrid Centro, a short 1-minute walk from Callao Station and 5 minutes' walk from Puerta del Sol.

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Reviews

Hostal Charlotte Reviews

8.0

Very Good

8.2

Cleanliness

9.2

Location

7.2

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Great stay. Clean rooms and awesome location.
Verified review

8/10 Very good

Fun Experience

We had two rooms with balcony, view of city, it was great experience everything were accessible restaurants , shows ,shopping and etc not having car using public transportation Reception was on seven floor, only couple of them spoke English.This hotel had a great charm. Availability of four people elevator was issue sometimes.I would recommend this hotel.
Verified review

8/10 Very good

Basic hotel well situated with nice view

The view from the terrace from our room on the gran via was exceptional. The rooms were basic ( what you just can expect from a 2 star hotel). The beds of the room with terrace was small (140) and to be avoided for a couple. Price was 575€ for 3 nights which is expensive for a 2 star hotel. Service was good and friendly.the hotel is very centrally located.
Verified review

2/10 Poor

They told me breakfast started 8 but it was opened 8:30 I don’t care about breakfast but we missed our bus I will send all the documents for you. Because we ruined all plans of day
Verified review

10/10 Exceptional

Muy buena ubicación
Verified review

10/10 Exceptional

Todo correcto
Verified review

4/10 Fair

La habitación no estaba disponible a las 15:00h.
Verified review

10/10 Exceptional

Buen desayuno, había tiendas cerca la cama es cómoda y el agua caliente fue perfecta. El punto de mejora es el elevador, ya es muy viejo y lento, por lo que lo hace limitado.
Verified review

8/10 Very good

El hostal está bastante bien, el desayuno en la terraza también pero el portal bastante dejado, la verdad que asusta nada más entrar. Recepción mal indicada y lo de dejar la habitación a las 11 en vez de a las 12 como es habitual.
Verified review

4/10 Fair

Esta propiedad el servicio es pesimo, el hostal queda en un noveno piso y después que subes hasta ese piso es que te indica que la recepción es en el séptimo piso en vez de tener un letrero que lo dijera desde el principio. Para colmo el acensor es pequeño. Las facilidades no estan mal ni la localización. Pero las toallas parecian que llevaban mil años utilizandolas estaban horribles. Y el servicio de la recepción pesimo ni plancha tenian
Toallas
Toallas
Verified review

10/10 Exceptional

El ascensor necesita mejorar
Verified review

6/10 Good

L'hostal placé dans un quartier vivant à Madrid, par contre je suis arrivé vers 23H l'accès à l'hostal pas tres claire. La chambre assez propre aussi que l'immeuble, j'ai payé pour une lit double et j'ai eu 2 lits séparés, personnel pas vraiment accueillant et personnellement le prix de la chambre ne le mérite pas.
Verified review

10/10 Exceptional

Hostal Charlotte

Ubicación excelente. Muy buen trato del personal. Habitación modernizada y limpia.
Verified review

8/10 Very good

L hôtel est très bien situé. Le petit déjeuner est vraiment trop léger
Verified review

8/10 Very good

Super centralt!

Super centralt og rimeligt i pris, dog ligner værelserne ikke billederne, men beliggenheden opvejer den lidt manglende standard! Bonusinfo: 30 euro med taxa fra lufthavnen til centrum!
Verified review

8/10 Very good

Limpio, completo y bien situado.
Verified review

10/10 Exceptional

Las personas que atienden este negocio dan la milla extra para facilitarte la estadía o si necesitas algo Y la limpieza del lugar es única
Verified review

8/10 Very good

Très propre centre ville
Verified review

6/10 Good

Gran ubicación pero no es lo mejor que se podría encontrar
Verified review

10/10 Exceptional

Merveilleux par sa situation

Le petit studio était magnifique au 9etage avec un vue sur tout Madrid enchanté du lieu .Mais pas du tout sur les petits déjeuners qui ne sont pas suffisants aucun choix possible et il a fallut réclamer pour avoir peu 🤔🤔🤔
Verified review

10/10 Exceptional

Great Location and great city view from terrace!
Verified review

10/10 Exceptional

Una noche donde se pudo descansar con muy buena comodidad, tranquilidad.
Verified review

6/10 Good

Ottima posizione. Personale disponibile. Non sono passati a pulire tutti i giorni di permanenza. Buona colazione
Verified review

6/10 Good

Ottima posizione, stanza molto piccola

Ottima posizione, personale gentile e disponibile. La stanza era molto piccola, ma la cosa peggiore è stata il bagno: un forte odore di fogna. Il bagno era senza finestra e la porta non si chiudeva bene, per cui l'odore invadeva anche la stanza. Qualche macchia sulle lenzuola...
Verified review

2/10 Poor

I recommend NOT to go, bad experience.

Old building in a central location, but that’s all! Internally you get into a rundown courthouse that needs heavy refurbishing. Rooms really small, not well cleaned. Very warm rooms without control of individual heating/AC. Staff not helpful at all. I recommend NOT to go even for one night (see pics attached).