Hostal Royal Cruz

3.0 star property
Central hostal connected to the convention center, within walking distance of Puerta del Sol

Choose dates to view prices

In the heart of Madrid, Hostal Royal Cruz offers a warm welcome with a daily manager's reception and snack bar. Connect to WiFi, unwind in the lobby with coffee or tea, and enjoy tour assistance from the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (10)

  • Daily housekeeping
  • Airport shuttle
  • Coffee/tea in a common area
  • Air conditioning
  • Communal living room
  • Front-desk safe
  • Snack bar/deli
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • Premium bedding
  • Snack bar/deli

Room options

Available filters for rooms
Showing 5 of 5 rooms

Family Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Double Room, Balcony

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Double Room, Private Bathroom

9.0 out of 10
Wonderful
(6 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Standard Twin Room, Private Bathroom

10.0 out of 10
Exceptional
(13 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Premium Twin Room, Ensuite

  • 11 sq m
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Calle de la Cruz, 26 - 3 Derecha, Madrid, Madrid, 28012

What's nearby

  • Plaza de Santa Ana - 2 min walk - 0.2 km
  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza Mayor - 5 min walk - 0.4 km
  • Gran Via - 6 min walk - 0.6 km
  • San Miguel Market - 8 min walk - 0.7 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
  • Madrid Recoletos Station - 18 min walk
  • Madrid (XOC-Atocha Train Station) - 19 min walk
  • Madrid Atocha Station - 20 min walk
  • Sol Station - 4 min walk
  • Tirso de Molina Station - 5 min walk
  • Sevilla Station - 6 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Maestro Churrero - ‬1 min walk
  • ‪Pez Tortilla - ‬1 min walk
  • ‪Casa Toni - ‬1 min walk
  • ‪Matador - ‬1 min walk

About this property

Hostal Royal Cruz

  • Hostal Royal Cruz offers a fantastic location, putting you just a 5-minute walk from Puerta del Sol and Plaza Mayor. Also, Gran Via and San Miguel Market are within just a 10-minute walk. Fellow travelers love the helpful staff. Public transportation is just a short walk: Sol Station is 4 minutes and Tirso de Molina Station is 5 minutes.

At a glance

DONE

Hotel size

    • 12 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Communal living room

Accessibility

  • Elevator
  • Visual alarms in hallways
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 30 per person

Children & extra beds

  • Cribs/infant beds are available for EUR 10.0 per night
  • Rollaway beds are available for EUR 15.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hostal Royal Cruz Madrid
Royal Cruz Madrid
Royal Cruz
Hostel Royal Cruz
Hostal Royal Cruz Hostal
Hostal Royal Cruz Madrid
Hostal Royal Cruz Hostal Madrid

Frequently asked questions

Does Hostal Royal Cruz offer free cancellation for a full refund?

Yes, Hostal Royal Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hostal Royal Cruz?

Sorry, pets aren't allowed.

Is parking offered on site at Hostal Royal Cruz?

Sorry, there's no onsite parking at Hostal Royal Cruz.

Is airport shuttle service offered by Hostal Royal Cruz?

Yes, an airport shuttle is available. The charge is EUR 30 per person.

What are the check-in and check-out times at Hostal Royal Cruz?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless check-out is available.

Is there an onsite casino at Hostal Royal Cruz?

No, this hostal doesn't have a casino, but Casino Gran Via (9-min walk) is nearby.

What's the area around Hostal Royal Cruz like?

Hostal Royal Cruz is in Madrid Centro, a short 4-minute walk from Sol Station and 3 minutes' walk from Puerta del Sol.

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Reviews

Hostal Royal Cruz Reviews

9.2

Wonderful

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Great food options are walkable from the property with many restaurants and bars nearby. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Water
Coffee
Lobby
Bed

Reviews

Verified review

10/10 Exceptional

Location was great for touring Madrid. We walked to many attractions and restaurants. Staff was very friendly, helpful and efficient. Room was small but had everything we needed and a nice bathroom. AC was much appreciated since the temperature in Madrid got up to 38 degrees during our stay.
Mary, 3-night trip
Verified review

8/10 Very good

Super friendly staff, very well maintained. Since it is centrally located, be prepared for it to be noisy late at night if you get a room w balcony since it faces a semi busy street. Overall a lovely experience for my first time in this city.
Marcela, 3-night trip
Verified review

10/10 Exceptional

Can't beat the location just off Sol. Smaller street, so not as noisy. Very clean room. Staff was super helpful. Would definitely stay again.
Paz, 4-night trip
Verified review

10/10 Exceptional

Enjoyed our stay Staff was wonderful Great location
William, 3-night trip
Verified review

10/10 Exceptional

The location was great, the room was spotless, the staff was amazing! Lots of thanks to the staff of Hostal Royal Cruz for making our stay in Madrid great. I'll definitely come again in Madrid and I'll definitely stay again at Hostal Royal Cruz!
Aneta, 3-night trip
Verified review

10/10 Exceptional

The location, staff, and cleanliness were excellent. Our room was small but adequate. I would have liked a window with a little bit of a view but it was still fine as we didn’t spend much time in the room. Definitely good for the price and location. I did see larger rooms with windows/balconies. You can walk to most major sites and tons of restaurant options. I would recommend.
Carline, 3-night trip
Verified review

6/10 Good

Clean room and great location, very nice staff, but room is way too small for the price, and noise can be disruptive both from the outside and just as bad from the adjacent rooms, because the walls must be made of paper. I could hear everything and every single word people talked in the adjacent rooms. Not worth the 142 euros I paid for one night
Rogelio, 1-night trip
Verified review

10/10 Exceptional

The location was perfect. The room was clean. The bathroom was nice. The bed was comfortable. The coffee in the morning and snacks were a great addition. I would definitely recommend this place and stay here again.
GREGORY, 3-night trip
Verified review

10/10 Exceptional

We had such a great stay at the Royal Cruz! I do warn, it is on a busy street, so expect noise. But it is incredibly walkable and the staff were amazing!
Jessica, 3-night trip
Verified review

10/10 Exceptional

This hostel was very nice and exceptionally clean. The staff were kind and welcoming, and the location was absolutely superb—everything was within walking distance, making it perfect for exploring the city and enjoying the nightlife. The only downsides for us were that the walls seemed quite thin, so we could hear conversations from other rooms, and the mattress was a bit too firm for our comfort. That said, because of the amazing location and cleanliness, I would still highly recommend this place, especially for travelers looking to experience the city and be close to all the historical local.
Floranda, 4-night trip
Verified review

10/10 Exceptional

Friendly staff and really good condition of the accommodation with heat cleanliness
Ernesto, 7-night trip
Verified review

10/10 Exceptional

The rooms are very clean, facilities. Staff are nice
Ramon, 1-night trip
Verified review

10/10 Exceptional

Cosy stay in the heart of Madrid. Rooms were as expected, clean and quiet.
Corbin, 6-night trip
Verified review

10/10 Exceptional

Friendly staff, convenient location!
pei, 3-night trip
Verified review

8/10 Very good

Very conveniently located in central Madrid - all local sites walkable. Area around hotel is a little seedy, but not bad - there are a lot worse areas in Madrid. There is a great variety of restaurants and bars in the area.
Randall, 3-night trip
Verified review

10/10 Exceptional

Squeaky clean,ship shape hostel room with private bathroom proved perfect for our quick stay in Madrid. Has everything you need in small space. Very helpful and friendly staff went to great lengths to make us comfortable. Neighborhood has sights and sounds and tons of cafes but simple quiet and clean haven upstairs.
Mary, 1-night trip
Verified review

10/10 Exceptional

Room and everywhere else was spotless.
Rick, 1-night trip
Verified review

8/10 Very good

Very nice hostel in a central location. AC wasn’t operating for the last 2 nights.
Stephen, 4-night trip
Verified review

10/10 Exceptional

Brilliant location. Excellent value. Extremely helpful and accommodating staff. Very pleased with our stay. A big thank you to Rosa and Luca for making us feel so welcome.
2-night trip
Verified review

10/10 Exceptional

Rooms are totally renovated, clean. Staff courteous and willing to help with questions or directions. Help call for taxi. Hostel was in center of madrid. Easy walk to main places and museums. Would recommend 👌
lourdes, 3-night trip
Verified review

10/10 Exceptional

Spotlessly clean room with everything you need. In the heart of the City with underground parking a block away. Very happy with my stay here.
Steve Lee, 1-night trip
Verified review

10/10 Exceptional

Centrally located, clean, efficient rooms in the center of Madrid. Close to transit, or walk to most major sites. The staff are really helpful and kind!
Peter, 2-night trip
Verified review

10/10 Exceptional

We really enjoyed the property. The facilities and the staff were amazing, very friendly when we arrived and the property was easy to locate. It was
Oana, 3-night trip
Verified review

10/10 Exceptional

Excellent staff
Daniel, 2-night trip
Verified review

10/10 Exceptional

Great place to stay at a great location. At the very center of Madrid and very quiet (I had an internal room). Close to everything.| The room was great, looks new, clean and well maintained. Staff is great and friendly. There is a central dining area with courtesy water and snacks. The small thing that I would improve is that they give tiny bags of soap and shampoo, which is a bit of a hassle to deal with (on my last night they forgot to put new ones), instead of having a refillable bottle as in most places today.
Dov, 5-night trip