Aparthotel

Koulen Hotel

Property class: 4.5
Luxury aparthotel with full-service spa, connected to the convention center, near Pub Street

Choose dates to view prices

Koulen Hotel offers a great location, putting you within a 15-minute walk of Pub Street and Angkor Night Market. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Sala Dining, one of 2 restaurants, serves local and international cuisine and is open for breakfast. An outdoor pool and a poolside bar are other highlights, and apartments offer up nice touches like rainfall showerheads, bathrobes, and Select Comfort beds with Egyptian cotton sheets. Fellow travelers love the room service and helpful staff.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi
The current price is $100
$118 total
includes taxes & fees
Nov 14 - Nov 15

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Unit with 1 bedroom

A hotel room with a large bed, a wooden dining table, a chair, a balcony with a table and chairs, and a framed picture on the wall.

Unit with 1 bedroom

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Unit with 2 bedrooms

A hotel room with a bed, a desk, a chair, a small table with a vase, and a balcony with plants.

Unit with 2 bedrooms

  • City view
  • 120 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Unit with 3 bedrooms

A hotel room with a large bed, wooden flooring, a wardrobe, bedside tables with lamps, and artwork on the walls.

Unit with 3 bedrooms

  • City view
  • 190 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds

View all photos for Unit with 4 bedrooms

A hotel room with a bed, a desk, a chair, a balcony with a table and chairs, and a framed picture on the wall.

Unit with 4 bedrooms

  • City view
  • 260 sq m
  • Sleeps 8
  • 4 King Beds

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About the neighborhood

Map
Oknha Oum Chhay Street, Mondul II Village, Svay Dangkum Commune, Siem Reap, Siem Reap, 17252

What's nearby

  • Charles de Gaulle Road - 2 min walk - 0.2 km
  • Siem Reap Royal Residence - 3 min walk - 0.3 km
  • Old Market Area - 9 min walk - 0.8 km
  • Pub Street - 12 min walk - 1.0 km
  • Angkor Night Market - 14 min walk - 1.2 km

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 57 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪星巴克 - ‬3 min walk
  • ‪FCC Angkor - ‬4 min walk
  • ‪Cafe Indochine - ‬5 min walk
  • ‪Curry Walla Siem Reap - ‬5 min walk
  • ‪DaeBak BBQ & Korean Restaurant - ‬5 min walk

About this property

Koulen Hotel

  • Koulen Hotel offers a great location, putting you within a 15-minute walk of Pub Street and Angkor Night Market. You can visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy, and Sala Dining, one of 2 restaurants, serves local and international cuisine and is open for breakfast. An outdoor pool and a poolside bar are other highlights, and apartments offer up nice touches like rainfall showerheads, bathrobes, and Select Comfort beds with Egyptian cotton sheets. Fellow travelers love the room service and helpful staff.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Property size

    • 66 apartments

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; your host will greet you
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Koulen Hotel Reviews

9.6

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a calm oasis, great to hang out in the afternoon heat, and a perfect spot to relax. (16 reviews)
  • Breakfast was consistently described as excellent, delicious, and plentiful with a great variety of choices. (14 reviews)
  • The restaurant served delicious food with many carefully considered dishes and the staff were very helpful and welcoming. (8 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Location
Room
Food
Trip
Oasis

Reviews

Verified review

8/10 Very good

Helpful staff, nice room,
Verified review

10/10 Exceptional

Clean room, wonderful staff, best spa in the whole world!!!
Verified review

10/10 Exceptional

Dikas at reception was really helpful. Great aparthotel- huge rooms, staff super friendly. Thank you for helping us with flexibility for our children. You have made our stay just perfect
Verified review

10/10 Exceptional

Amazing experience overall with my young adult daughters during 5 days. Kindhearted and responsive services at every interaction. Highly recommend.
Verified review

10/10 Exceptional

Nice stay for family

We had a lovely stay and the staff was very friendly. We had a feeling of being welcome at the hotel and the tours we booked were really good.
Verified review

10/10 Exceptional

We stayed in February and thought this hotel was one of the best hotels we’d stayed in during our trip. Special shoutout to Savoeut and Salorn who helped us book a wonderful tour to Angkor Wat for sunrise (breakfast provided by the hotel) and also greeting us every morning and checking in our stay. Breakfast was great and plentiful, with decent coffee too. Pool was shaded and felt very tropical with all the plants. Cocktails in the evening from the pool bar were also super. Location was perfect and not too far from Pub Street, the night market and main attractions. Would definitely stay here again!
Verified review

10/10 Exceptional

Excellent hotel and staff! I’m looking forward to a future visit!
Verified review

10/10 Exceptional

Beautiful rooms and pool. Good location to walk around Siem Reap. Staff were friendly and helpful.
Verified review

10/10 Exceptional

Very attentive staff

Extremely helpful and accommodating staff. Went out of their way to please us.
Verified review

10/10 Exceptional

Quite simply a superb experience. Booked in for 4 nights but extended for another 2 nights because we were enjoying the hotel and all of its facilities. Rooms are spacious, clean and comfortable. Staff are very helpful and efficient. Location is ideal to walk to Pub Street (a bit tacky!), Wat Bo or National Museum. Restaurant food is excellent. Pool provides plenty of shade and has a nice bar. Cookery course was brilliant. Started with a trip round the market and then made 4 dishes. Massages were also really good. I will definitely come back.
Verified review

8/10 Very good

Nice service apartment feel with hotel facilities. Best of both worlds
Verified review

10/10 Exceptional

Smooth check in.Very helpful and approachable staff. Quiet Room.Excellent breakfast selection.
Verified review

10/10 Exceptional

Good choice

Lovely hotel. Very large, stylish rooms, with good air conditioning. Friendly and helpful staff. Delicious breakfast.
Verified review

10/10 Exceptional

The staff was nice and friendly. We could get everything from the hotel service. That included transportations, bikes rental, and tickets to shows. The hotel and very clean. The breakfast was very delicious. We liked the soup and fruits.
Verified review

10/10 Exceptional

Hotel stuff was very friendly and kindly especially for children. Kids had a fun time at pool. Breakfast and restaurant were also good, bud it took time to be served.
Verified review

10/10 Exceptional

The stay as perfect. Walking distance to Pub St. and the Night Markets & also conveniently located to Angkor Wat and attractions. One of our travelers fell ill and they coordinated a doctor to the hotel and then were so very helpful during a hospital stay. Very friendly, very helpful, great breakfast included, wonderful pool, and just an overall amazing experience! Thank you!
Verified review

10/10 Exceptional

Amazing Hotel.

The 2BR suite we got is amazing, its very clean, spacious, full amenities and comfortable. The staff are amazing, with good english. Tuk tuk are always available in front of the hotel, although its a walking distance to the Pub Street. The only thing I would improve are email comunication before arriving, more english TV channel, and better breakfast quality.
Verified review

10/10 Exceptional

Spectacular hotel, very clean! Spacious rooms 80 m2/800 sqf, with one, two and three bedrooms, plus living room, and kitchenette. Staff is wonderful, great restaurant/cafeteria. Very very safe all around, walkable, clean, heat is not too bad! Very happy people! This is our second time in this hotel. E&L from Seattle, USA.
Verified review

8/10 Very good

Good but not outstanding.

Hotel is good but not outstanding. Location is great, close to all you need. Staff is friendly and always there when needed. Could been given a room at the inner court instead of the street side to our family with two small kids, barking dogs on the street near our room kept kids awake. Breakfast has a good selection but only filtered coffee is a no-go, no orange juice. Nice pool but jacuzzi’s did not work. Friendly staffed pool bar. Gym was fine.
Verified review

10/10 Exceptional

Highly recommend this hotel. Our two-bedroom suite was huge, clean, and comfortable. Easy walking distance to shops and restaurants. Most importantly, the hotel staff were welcoming and very helpful. Lin at the front desk helped us several times, including finding a last-minute guide and driver for the temples when our original plans fell through. We also had a fantastic afternoon with wonderful Chef Chum Chien, his assistant Koy, and their younger assistant at the hotel’s cooking class. We learned how to make delicious dishes including fish amok. The cooking class was one of the highlights of our entire visits to Cambodia. We loved Hotel Koulen and would very gladly return.
Verified review

8/10 Very good

Our room was very large and spacious for a family of five. The kitchen supplies are basic but adequate. Breakfast was fairly limited but it was low season, not sure if this would change when the hotel is busier. The gym is older but serves its purpose. The hotel is nice and clean with a large pool and helpful, friendly staff. Outside there is always an available tuktuk driver to take you the short distance to the shops. Our hotel arranged the tour / tour guide for us to Angkor Wat and other temples, it was very easy and the guide was really good.
Verified review

10/10 Exceptional

Our stay at the Koulen Hotel was wonderful. The breakfast buffet was excellent in both variety and quality, and we enjoyed it throughout our five-night stay. The pho was especially delicious, far better than the originals in Vietnam and Bali, which we visited after our stay. The excellent staff also made our stay even better. Lin, Sa, and the male staff, whose names I didn't ask, were especially kind and helpful. Sokha, the hotel's tuk-tuk driver, was a very honest and polite driver, and would come to pick us up within a few minutes if we called during our stay. If you're staying at the Koulen Hotel, be sure to request him. The only thing I request is kitchen facilities. There is a nice kitchen in the room, but there are no cutting boards, knives, cutlery, frying pans, tableware, etc., so you will have to request them. I felt it would have been better if they were permanently provided.
Verified review

6/10 Good

The staff were welcoming. It’s more a 3 star hotel. The room is dedicated to a sitting area/kitchenette/TV. Bedroom not adequately equipped. Wardrobe access limited due to closeness of bed. Foam pillows. Bath towels very small. Although a double room only one pair of slippers. No where in bathroom to hang hand towels. Hair dryer attached to wall. Maids cleaned room hurriedly one day while we were at breakfast without us hanging sign on door. Staff did not apologise for this despite asking twice. Forget it if you’re vegetarian as breakfast geared towards meat eaters. Cross-contamination of tongs for food. Dishes not always labelled. Cooked food in containers were lukewarm. Coffee from a machine. I’m very sorry but it wasn’t a 4 star experience.
Verified review

10/10 Exceptional

We recently had the pleasure of staying at the Koulen Hotel, and I can't recommend it highly enough! From the moment we arrived, the staff were incredibly warm and helpful, making us feel right at home. The room we stayed in was impressively spacious and comfortable. The air conditioning was a welcome relief, keeping the atmosphere cool and pleasant throughout our stay. The bed was large and very comfortable, ensuring restful nights. The bathroom was equally impressive, featuring ample space and all the necessary amenities. The shower was refreshing and well-maintained, which added to the overall comfort of our stay. One of the highlights was the outdoor pool area, which felt like a tropical oasis. The garden was well kept, providing a serene atmosphere to relax and unwind. Breakfast was a delightful experience, with a lovely breakfast room and a variety of choices to start the day off right. Additionally, the on-site restaurant served tasty meals, making it convenient to enjoy delicious food without having to venture far. Overall, our stay at the Koulen Hotel was exceptional. With its friendly staff, comfortable accommodation and beautiful surroundings, it's a perfect choice for anyone visiting Siem Reap.
Verified review

10/10 Exceptional

Beautiful hotel and everyone was so incredibly kind. Our room was big and comfortable. The breakfast had a lot of choices even with a 5 day stay. We loved the pool and the happy hour but one get one drinks. We walked to pub street and restaurants in the area and felt completely safe. I would highly recommend staying here. We were extremely impressed with this hotel.