The property is not 5 star and the service was not 5 star. 3.5 star service at best, especially nights and weekends. The restaurant was fair, the waitstaff at the restaurant rude and not sufficiently staffed, and the courtyard area for dining and drinks felt 3 star at best. There was no lobby area for lounging outside of 2 small sofas. The gym equipment was inadequate and very old. The spa was small. No welcome drinks or process to greet guests on arrival, breakfast was not included, which for 5 star in Europe is unheard of, no turn down service and no attempts made to restock mini bar, which did not include any wine, also unheard of in France. Toiletries were not provided. There was a plastic container for soap and lotion attached to the wall. The area in which the hotel was located was lacking, no quality shops or restaurants on the street. No typical French shops or Boulangeries. Front desk was not 24 hour and room service and bar shut down early each evening. I would not recommend and would not stay here again.