Ryokan Zenya

Property class: 3
Mountain Yamaga ryokan with restaurant

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Ryokan Zenya is a great choice for a stay in Yamaga. Guests can enjoy Japanese cuisine at レストラン　かざぐるま, which serves lunch and dinner, and the sauna makes for a relaxing end to the day. A terrace and a garden are other highlights.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Sauna
  • Terrace
  • Garden
  • Gift shops/newsstands
  • Luggage storage
  • Limited hour front desk
  • TV in a common area
  • Ballroom

Feel at home (6)

  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Elevator

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Japanese-western room, Mountain view, Non-smoking Private bath + Japanese-Western twin room 46 square meters 2-6 people

A traditional Japanese-style room with tatami flooring, a low table with cushions, a bed with a wooden headboard, and a sliding door with a decorative screen.

Japanese-western room, Mountain view, Non-smoking Private bath + Japanese-Western twin room 46 square meters 2-6 people

  • Sleeps 11
  • 2 Double Beds

View all photos for Japanese-Western Room with Twin 46㎡ Private bath

A traditional Japanese room with tatami flooring, a low table, and sliding doors.

Japanese-Western Room with Twin 46㎡ Private bath

  • Sleeps 6

View all photos for Japanese-Western Room with Twin Bed 44㎡

A room with a bed, a desk, a chair, a window, and a sliding door.

Japanese-Western Room with Twin Bed 44㎡

  • Sleeps 6

View all photos for Japanese-Western Room with Twin Bed 46㎡

A modern room with tatami flooring, a low table, a television, and a bed with a wooden headboard.

Japanese-Western Room with Twin Bed 46㎡

  • Sleeps 6

View all photos for Room, Non-smoking

A small, private room with a wooden table, two cushioned benches, and a wall-mounted light fixture.

Room, Non-smoking

  • Sleeps 197

View all photos for Japanese-western room, Mountain view, Non-smoking Japanese-Western room 34-38 square meters futon 1-6 people

A table with various items including bottles, a coffee maker, sugar packets, and a tea set.

Japanese-western room, Mountain view, Non-smoking Japanese-Western room 34-38 square meters futon 1-6 people

  • Sleeps 11
  • 1 Double Futon

View all photos for Japanese-western room, Mountain view, Non-smoking Japanese-Western style twin room, 46 square meters twin beds 2-6 people

A modern room with a tatami mat floor, a low table, a TV, and a bed with a wooden screen.

Japanese-western room, Mountain view, Non-smoking Japanese-Western style twin room, 46 square meters twin beds 2-6 people

  • Sleeps 11
  • 2 Double Beds

View all photos for Japanese-western room, Mountain view, Non-smoking Japanese-Western style twin room, 44 square meters Twin beds 2 to 6 guests

A room with a bed, a desk, and a large window.

Japanese-western room, Mountain view, Non-smoking Japanese-Western style twin room, 44 square meters Twin beds 2 to 6 guests

  • Sleeps 11
  • 2 Double Beds

View all photos for Japanese-Western Room with Futon 34-38㎡

A room with tatami flooring, a low table, a black chair, a television, and a heater.

Japanese-Western Room with Futon 34-38㎡

  • Sleeps 6

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About the neighborhood

Map
432, Hirayama, Yamaga, Kumamoto, 861-0556

What's nearby

  • Hirayama Hot Spring - 18 min walk - 1.5 km
  • Kumamoto City Hall - 55 min drive - 43.9 km
  • Sakura Machi Kumamoto - 57 min drive - 44.8 km
  • Kumamoto-jo Hall - 57 min drive - 44.8 km
  • Kumamoto Castle - 58 min drive - 43.9 km

Getting around

  • Ariake Saga Airport (HSG) - 45 min drive
  • Kumamoto Airport (KMJ) - 55 min drive
  • Wataze Station - 24 min drive
  • Chikugo-Funagoya Station - 25 min drive
  • Koshi Kuroishi Station - 26 min drive

Restaurants

  • ‪ひらやまpizza - ‬19 min walk
  • ‪McDonald's - ‬7 min drive
  • ‪信長本陣 - ‬7 min drive
  • ‪魚民山鹿昭和町店 - ‬7 min drive
  • ‪楽宴居酒屋ちんぐるま - ‬7 min drive

About this property

Ryokan Zenya

  • Ryokan Zenya is a great choice for a stay in Yamaga. Guests can enjoy Japanese cuisine at レストラン　かざぐるま, which serves lunch and dinner, and the sauna makes for a relaxing end to the day. A terrace and a garden are other highlights.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 10 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Meals are not included in the room rate for children ages 2 and younger included in the reservation.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:30 AM–9:30 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Hot springs

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • 1 building/tower
  • Garden
  • Terrace
  • Television in common areas
  • Sauna

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • 2 stairs to reach property

Room amenities

Be entertained

  • 32-inch flat-screen TV

Home comfort

  • Climate-controlled air conditioning and heating

Sleep well

  • Down comforter
  • Premium bedding

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The spa is equipped with a sauna. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 6:00 AM to 11:00 PM. There are 8 indoor/outdoor hot springs open between 6:00 AM and 11:00 PM. The temperature in the hot springs is set to 106°F.

Dining

レストラン　かざぐるま - This restaurant specializes in Japanese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 2200 for children

Pool, spa, & gym (if applicable)

  • Hot springs access available from 6:00 AM to 11:00 PM
  • Reservations are required for private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Guests with tattoos are not able to use the onsite public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

RYOKAN ZENYA Yamaga
ZENYA Yamaga
RYOKAN ZENYA Ryokan
RYOKAN ZENYA Yamaga
RYOKAN ZENYA Ryokan Yamaga

Frequently asked questions

Are pets allowed at Ryokan Zenya?

Sorry, pets aren't allowed.

Is parking offered on site at Ryokan Zenya?

Yes, there's free self parking.

What are the check-in and check-out times at Ryokan Zenya?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is 11 AM.

What is there to do at Ryokan Zenya and nearby?

Onsite recreation at Ryokan Zenya includes hot springs. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Ryokan Zenya?

Yes, レストラン　かざぐるま offers Japanese cuisine.

What's the area around Ryokan Zenya like?

Ryokan Zenya is located a short 17-minute walk from Hirayama Hot Spring.

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Reviews

Ryokan Zenya Reviews

9.0

Wonderful

9.0

Cleanliness

10

Location

8.6

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The food was delicious and the restaurant offered a private dining experience with a sense of care. (3 reviews)
  • The hot spring water was silky smooth and of great quality, leaving skin feeling smooth and moisturized. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

Modern and new ryokan located out of nowhere in a secluded location.
Verified review

6/10 Good

The staff are polite, but their English communication skills are limited. Together with apparent understaffing, the overall service quality has room for improvement. For example, there was no attention to parking arrangements or assistance with carrying luggage into the hotel. In addition, although the room instructions state that guests of three or more need to prepare the tatami themselves, this stay was for two guests only, yet guests were still required to handle it on their own, which is not very friendly to foreign travelers. The hot spring water quality is excellent, and the facilities appear relatively new. However, some cracked flooring was observed around the outdoor area of the men’s bath, which could pose a safety risk at night if guests are not careful. スタッフの対応は丁寧ですが、英語でのコミュニケーション能力はあまり高くなく、人手不足の印象もあり、全体的なサービス品質には改善の余地があります。 具体的には、駐車時に気づいてもらえず、荷物をホテル内へ運ぶ手助けもありませんでした。また、部屋の案内では「3名以上の場合は畳を自分で敷く」と記載されていますが、今回は2名での宿泊にもかかわらず、スタッフからは宿泊客自身で対応するよう求められ、外国人旅行者にはあまり親切とは言えません。 温泉の泉質は非常に良く、施設も比較的新しいですが、男湯の露天風呂周辺では床の破損が見られ、夜間は足元に注意しないと危険に感じました。
Verified review

10/10 Exceptional

프라이빗한 료칸온천인데 리뉴얼울햐서 깨끗하고 쾌적합니다. 석식과 조식도 프라이빗한 느낌을 받고 정성이 느껴지는 숙소 입니다. 한국말을 잘하시는분이 계셔서 더욱 더 편리하게 다녀왔습니다. 다음에 쉬러 또 오고 싶습니다
Verified review

10/10 Exceptional

改装後の綺麗な宿。源泉掛け流しのお湯は肌がすべすべになる
Verified review

10/10 Exceptional

風呂、部屋の清潔感　大変美味しい食事　スタッフの対応　全てにおいて大満足の旅館です‼️
Verified review

4/10 Fair

スタッフの数が少なく料理は美味しかったが、他は手が足らない印象　 露天風呂風呂には蜘蛛の巣 客室に案内もされず、布団も置いてあるのを自分で広げて使う案内もない！ベットに慣れてる私達は布団が薄くて腰が痛いおもいをし、朝になって押し入れの中のマットレスを発見❗️
Verified review

8/10 Very good

チェックインの際、外国の方だったので戸惑いがありました。アメニティや浴衣の説明がなく、後から気付いて取りに行きました。 温泉は泉質がいいのか、お肌つるつるしっとりしていました。食事も美味しかったです。炊き込みごはんは米が何か違うような気がしましたが味は美味しかったです。朝の白米はつやつやでしておそらく新米でした。 貸切湯が宿泊者は半額ということでしたが、ここは無料の宿が多いので無料にするべきだと思いました。 お部屋は清潔感もありよかったです。 割引きで安く泊まれてこのクオリティまた泊まりたいと思えました、チェックアウトも11時で朝もゆったり準備できました。お世話になりましたありがとうございました。
Verified review

10/10 Exceptional

静かでゆっくるできました。 温泉は泉質がいいので、大満足。 少しぬるめのお湯があればなおよかったです。
Verified review

10/10 Exceptional

和洋室に宿泊したのですが、食事（山鹿会席）、温泉含め大満足でした。 また、客室が全10部屋のみ、他のお客様も少なくくつろげました。 機会があれば再度利用したいです。
Verified review

10/10 Exceptional

８０代の足が少し不自由な母と一緒だったのですが、車椅子を準備していただいたのですごく助かりました。部屋には母用の椅子が準備されていました。 施設の場所は温泉街って感じではないですが、車通りもそんなになくとても静かでのんびりと過ごすことができました。 温泉も混雑なくゆっくり利用することができいい時間を過ごすことが出来ました。
Verified review

8/10 Very good

静穏で過ごしやすかったです。
Verified review

10/10 Exceptional

温泉の泉質が最高で何度も入浴しました また、食事が美味しく、量も多くて皆大満足でした 食べきれないご飯をおにぎりにしていただいたり、至れり尽せりの最高の旅行になりました
Verified review

10/10 Exceptional

ごはんがおいしかったです。おんせんはつるつるでした。
Verified review

10/10 Exceptional

일본 산중의 시골 료칸을 원한다면 추천

오래된 료칸을 리모델링하여 깔끔하면서도 전통 료칸의 분위기가 남. 대중교통 이용시 후쿠오카시에서 공항리무진을 타고 오다가 고속도로 정류장에서 내려 시골버스를 타고 가다가 다시 내려서 10분 정도 걸어가야하는 번거로움이 있으나, 일본의 산중 시골에서 휴식을 즐길 수 있는 기회가 많지 않으니 한번 체험해볼만함.
Verified review

2/10 Poor

レビューがいいので選びました。しかし、旅館側の不備なのか予約サイトの会社の人不備なのか知りませんが6名での予約のハズが、、、4名分のみしか、お布団やお食事は用意されておらず旅行自体が台無しとなりました。非常に残念でした。また、この旅館側は、有料で布団を頼みましたところ、シーツのみ入り口におかれ、立ち去られたことにびっくり。追加料金支払ったのに？え？自分しろと？お風呂場は、ゴミがゴミ箱からはみ出て満杯。お風呂場の電話で受け付けへ電話しようとしたところ電話は、まったく繋がらない。故障？音さえならなかった。ミネラルサーバーは空で水も出てこなかった。あきれました、、、レビューは、サクラ?って思うぐらいとても残念でした。ほんとにオススメはできません、、、。エクスペリア？で予約しましたがもう信頼ができなくなりました。ミスは誰でもあります。その後の対応が大事だと思いました。
Verified review

10/10 Exceptional

今回　お風呂に入ることができなかったのでとっても残念でしたが大変な時にスタッフの方の対応やお部屋の綺麗さ、お料理がとても満足出来ました。次回はぜひお風呂にゆっくり入りたいと思います。
Verified review

10/10 Exceptional

静かな自然環境下での良質温泉休暇

良質の温泉、高品質の食事、清潔なお部屋、良好な人的サービス、など申し分無しでした。なお、土地勘のない人にはカーナビによる誘導が必須です。狭い道に注意。
Verified review

10/10 Exceptional

ゆったりとできる宿

全体的に新しい印象で、施設はすごく綺麗でよかった。食事も作り置きではなく、温かい食事を提供していただきました
Verified review

8/10 Very good

5人で泊まりましたが部屋が広くゆっくりできました。食事も美味しく良かった。
Verified review

10/10 Exceptional

綺麗で清潔感のある旅館！ごはんも◎！

リニューアル半年なので とっても綺麗で清潔感がありました！ 旅館の方もとても優しく親切でまた泊まりたいなと思いました！ 料理もオシャレでおいしくて、 思わず写真を撮りました！ボリュームもあります！ 欲を言えば…… 夜だけでも、 お部屋で食べたりできたら嬉しかったかなぁと思いました！
Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good