2/10
They stole our money, and Expedia won't help. When we arrived at the hotel, we were told that they are closed due to renovations. The hotel did not give us a refund. I called Expedia twice about this, and they said that since the hotel got paid, they are the ones who should give us a refund. Worse, Expedia continues to list this property on their website. This is fraud from the hotel and from Expedia.
Verified traveler
4-night trip