Kagetsuen

Property class: 2.5
Suburban hotel with restaurant, near Lake Ashi

Choose dates to view prices

When you stay at Kagetsuen, you'll be within a 10-minute drive of Lake Ashi and Ōwakudani. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a sauna and a garden.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Onsen
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Hot springs
  • Breakfast available
  • Sauna
  • 3 meeting rooms
  • Air conditioning
  • Garden
  • Front-desk safe
  • Vending machine
  • Gift shops/newsstands
  • Luggage storage

Feel at home (6)

  • Refrigerator
  • Television
  • Garden
  • Daily housekeeping
  • Elevator
  • Free self parking

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Twin Room, Non Smoking, Garden View (With Tatami Area)

A hotel room with a bed, a desk, a chair, a TV, and large windows offering a mountain view.

Comfort Twin Room, Non Smoking, Garden View (With Tatami Area)

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Deluxe Twin Room, Non Smoking

A room with a bed, a blue chair, a small table, a window with a view of trees, and a wooden door.

Deluxe Twin Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese Room, Non Smoking

A traditional Japanese room with tatami flooring, a sliding door, a television, a table with a remote control, and a view of trees through a window.

Japanese Room, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 3 Twin Futons

View all photos for Renovated Room with Tatami Area and Garden View, Non Smoking

A hotel room with two beds, a wooden wardrobe, a small table, and a chair.

Renovated Room with Tatami Area and Garden View, Non Smoking

  • Garden view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

DOUBLE ECONOMY

  • Sleeps 4

Room DELUXE TWO BEDS

  • Sleeps 10

Room ECONOMY

  • Sleeps 10

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About the neighborhood

Map
SENGOKUHARA, 1244, Hakone, Kanagawa Prefecture, 250 0631

What's nearby

  • Sengokuhara Onsen - 1 min walk - 0.0 km
  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 km
  • Hakone Visitor Center - 9 min walk - 0.8 km
  • Lake Ashi - 14 min walk - 1.2 km
  • Hakone Pirate Ship - 14 min walk - 1.2 km

Getting around

  • Haneda Airport (HND) - 125 min drive
  • Narita Intl. Airport (NRT) - 86.2 miles/138.7 km
  • Hakone Miyanoshita Station - 14 min drive
  • Hakone Ohiradai Station - 17 min drive
  • Hakone Gora Station - 20 min drive

Restaurants

  • ‪大涌谷 駅食堂 - ‬6 min drive
  • ‪じねんじょ蕎麦 箱根九十九 - ‬7 min drive
  • ‪極楽茶屋 - ‬6 min drive
  • ‪桃源台ビューレストラン - ‬17 min walk
  • ‪網元 おおば - ‬13 min walk

About this property

Kagetsuen

  • When you stay at Kagetsuen, you'll be within a 10-minute drive of Lake Ashi and Ōwakudani. Guests indulge in massages, then grab a bite to eat at the restaurant. Other highlights include a sauna and a garden.

At a glance

Hotel size

    • 62 rooms

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 6 AM - 10 PM
    • Front desk staffed during limited hours
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in Half Board rates must check-in by 7 PM to receive dinner.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9:00 AM
  • Restaurant

What to do

  • Hot springs
  • Shopping

Working away

  • 3 meeting rooms

Services

  • Front desk (limited hours)
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Golf driving range on site
  • Sauna
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers
  • Children's slippers
  • Window screens

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping

Special features

Spa

Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. There are 2 indoor/outdoor hot springs open between 2:00 PM and 11:30 PM. The temperature in the hot springs is set to 106°F.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 for adults and JPY 1540 for children

Pool, spa, & gym (if applicable)

  • Hot springs access available from 2:00 PM to 11:30 PM

Policies

Extra-person charges may apply and vary depending on property policy.

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Kagetsuen Hotel Hakone

Kagetsuen Hotel

Kagetsuen Hakone

Kagetsuen Hotel

Kagetsuen Hakone

Kagetsuen Hotel Hakone

Frequently asked questions

Does Kagetsuen offer free cancellation for a full refund?

Yes, Kagetsuen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Kagetsuen?

Sorry, pets aren't allowed.

Is parking offered on site at Kagetsuen?

Yes, there's free self parking.

What are the check-in and check-out times at Kagetsuen?

You can check in starting at 3 PM. Check-out time is 11 AM.

What is there to do at Kagetsuen and nearby?

Onsite recreation at Kagetsuen includes hot springs. Enjoy amenities like a sauna and a garden.

Are there restaurants at or near Kagetsuen?

Yes, there's an onsite restaurant.

What's the area around Kagetsuen like?

Kagetsuen is a short 12-minute walk from Lake Ashi and 8 minutes' walk from Hakone Visitor Center.

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Reviews

Kagetsuen Reviews

8.6

Excellent

8.2

Cleanliness

6.8

Location

8.6

Staff & service

7.8

Property conditions & facilities

Reviews

Verified review

8/10 Very good

The hotel is near the bus station and a fair distance from the main city restaurants. The rooms were decent in terms of cleanliness and spacious enough.
View from the room
Verified review

10/10 Exceptional

Cozy place on Hakone

Comfy room. On good weather you can see Mt. Fuji from some rooms. We really enjoied private onsen.Tasty breakfest with various options.
Verified review

8/10 Very good

Onsen Lover

Good thing about this hotel is you can have onsen and private onsen for compliment
Verified review

6/10 Good

A place stuck in time but not in a good way I recommend to skip if you can afford better places in the area, the room was old and lack of proper maintenance ex: the AC filters were full of dust, the carpet had stains and the celling of the bathroom had a mold spot. On top of that, we felt that the clerk at the reception refereded to us as "gaijin" in a disrespectful way when we book for the diner.
Verified review

8/10 Very good

좀 외진데 있어서 걱정은 했지만 숙소는 방도 크고 좋았습니다. 일본식 느낌은 숙소고 유카타랑 수건, 찻잔세트가 준비되어있었어요. 첫날은 방이 좀 추워서 말씀 드리니 바로 방 바꿔주셨고 둘째날은 좀 덜 추웠어요. T노선 버스정류장 바로 앞이고 도겐다이항까지 버스로 2분거리입니다. 4인가족 가성비는 좋았어요~
Verified review

8/10 Very good

あいにくの天気でしたがお風呂を満喫！

温質もよくお部屋も快適でした。窓ガラスに子供の手跡があったり掃除には気になったところもありましたが、サービスもアットホームで個室温泉が無料で利用できたり、バイキングも大満足でした。
Verified review

10/10 Exceptional

お部屋も清潔で広くてゆっくり出来ました！ お風呂も硫黄泉で肌もツルツルに。 スタッフの方達の対応も良く安心して利用出来ました。是非また箱根に行く時は利用させていただきます！
Verified review

4/10 Fair

Las instalaciones se ven viejas, descuidadas y sucias. Solo habia habitaciones para fumadores disponibles por lo que el olor era insoportable. La habitacion se veia descuidada con algunas zonas con polvo y telarañas, la cortina de la regadera tenia moho. Para desayunar o cenar tienes que hacer reservación de otra manera hay una tienda con pocas opciones de comida instantánea. El personal del hotel es amable.
Verified review

8/10 Very good

部屋には水2本だけ用意しておけばいいですし、シャンプーやボディーソープも用意していませんでした。
Verified review

8/10 Very good

食事には気をつけてください
Verified review

8/10 Very good

将棋、囲碁のタイトル戦の場所として、過去から多数の歴史を刻んでいる。 温泉水がまろやかで心地よく、４つある専用風呂は便利です。 施設がもう少し新しいとなお、いい。
Verified review

8/10 Very good

I loved the view from the hotel ☺️
Verified review

8/10 Very good

部屋に入ってチョット臭いが気になりました〜禁煙かどうか確認していなかったな〜と思いました！私の確認ミスでしたー 古いホテルと思っていましたがお値段から言えば良いと思います。
Verified review

10/10 Exceptional

お風呂が良かった。 お部屋も綺麗ですごしやすかった。
Verified review

10/10 Exceptional

とても泊まりやすかったです。 ありがとうございました。
Verified review

10/10 Exceptional

Very good
Verified review

6/10 Good

精算時に

フロントでチェックアウトをした時に精算はありませんと言われてホテルを後にしようとしましたがフロントの方が走って出てきて入湯税がありましたって走ってきました。
Verified review

10/10 Exceptional

3泊4日、広めの部屋でのんびり過ごせました。部屋は清掃が丁寧で、清潔感がありました。また周囲の環境が静かなこともこのホテルが気に入っている理由の一つです。 何回も宿泊していて、朝食ビュッフェが好きなのですが、今回は新型コロナウィルスのこともあり、コンビニで買った朝食を自室でにしました。 また温泉も入りませんでした。お願いすることがあれば、各部屋のバスルームにもシャンプー、ボディーソープを置いていただきたいことです。
Verified review

10/10 Exceptional

頑張ろう！

大変な状況の中しっかり対応して頂きました。
Verified review

10/10 Exceptional

快適でした

建物は古いですが清掃が行き届いており快適に過ごせました。温泉が２４時間入れとても良かった。チェックインが２１時頃になってしまいましたが、フロントの方が大変親切に館内の説明をして頂き好印象でした。是非また宿泊したいホテルです
Verified review

10/10 Exceptional

オッケーです。

満足です。 フロントの方が団体客に気をとられ？個人客への対応がおろそかでした。 備品も食事(朝食バイキング)も大満足です。
Verified review

8/10 Very good

十分です。

部屋の広さも十分。快適に過ごせました。 朝食のみついたプランだったので、夕飯は 遅めの昼食だったこともあり車で数分のコンビニへ。大浴場は単純泉、空いていればその都度自由に利用可能な貸切風呂は硫黄泉でお風呂も満喫。星の王子様ミュージアムやガラスミュージアムも近く自家用車での自分達に とっては利便性も良かったので、また機会があれば利用したいです。
Verified review

8/10 Very good

Good simple hotel and rooms with onsen

Nice simple 200 or so room hotel up in the hills of Hakone. Definitely nothing fancy and no nearby restaurants within easy walk, but small and comfy rooms at a reasonable price. I was there for golf the next day and drove, so easy one night stay before golfing and returning back to Tokyo. Nice onsen baths, and good basic accommodation.
Verified review

6/10 Good

【がっかり】

布団に、血液がついてありました。 今まで建物が古くても満足していて、何回も（2012年ぐらいから５－６回）利用してきましたが、今回、布団に血液がついているのをみて、すごくがっかりしました。 施設が全般的に古いのは、どうしよもないし、別に大きい不満はないですが、布団ぐらいはちゃんと管理してほしいです。
Verified review

10/10 Exceptional

朝食が美味しかったです。