Hotel Elena

3.0 star property
Hotel with restaurant, near Zócalo de Puebla

Choose dates to view prices

Hotel Elena, nestled in Puebla Historic Center, offers a warm welcome with free grocery shopping service and dry cleaning/laundry services. Enjoy the rooftop terrace views or indulge in a meal at the on-site restaurant and snack bar/deli. With helpful multilingual staff available 24 hours a day, guests have praised the hotel's convenient location.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free parking
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Rooftop terrace
  • Breakfast available
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Free grocery shopping service
  • Front-desk safe
  • Snack bar/deli
  • Microwave in a common area
  • Refrigerator in a common area

Feel at home (6)

  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Free grocery shopping service
  • Premium bedding

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Flat-screen TV
Portable fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • Sleeps 2
  • 1 Queen Bed

Quadruple Room, 2 Queen Beds, Private Bathroom

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Portable fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • Sleeps 4
  • 2 Queen Beds

Superior Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Portable fan
Premium bedding
Private bathroom
Free bottled water
Cable channels
Desk
In-room safe
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Calle 2 Norte 608 Centro, Puebla, PUE, 72000

What's nearby

  • Santo Domingo Church - 3 min walk - 0.3 km
  • Zócalo de Puebla - 5 min walk - 0.5 km
  • Puebla Convention Center - 7 min walk - 0.6 km
  • Los Sapos Bazaar - 7 min walk - 0.6 km
  • Puebla Cathedral - 8 min walk - 0.8 km

Getting around

  • Puebla Intl. Airport (PBC) - 41 min drive
  • Puebla–Cholula Tourist Train Terminal - 20 min walk

Restaurants

  • ‪El Viejo Rosario - ‬2 min walk
  • ‪Flautlán - ‬2 min walk
  • ‪Casa Real Poblana - ‬3 min walk
  • ‪El Anafre Rojo - ‬3 min walk
  • ‪Cafe aroma - ‬1 min walk

About this property

Hotel Elena

Hotel Elena features a rooftop terrace and puts you within a 5-minute walk of Zócalo de Puebla. Guests will have free perks like WiFi, valet parking, and self parking. Other features include a snack bar/deli and a terrace.

At a glance

DONE

Hotel size

    • 17 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free grocery shopping service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Outdoor furniture

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Portable fan

Sleep well

  • Premium bedding

Freshen up

  • Shower only
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 60 for adults and MXN 60 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Parking height restrictions apply

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

HOTEL ELENA Puebla
ELENA Puebla
HOTEL ELENA Hotel
HOTEL ELENA Puebla
HOTEL ELENA Hotel Puebla

Frequently asked questions

Does Hotel Elena offer free cancellation for a full refund?

Yes, Hotel Elena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Elena?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Elena?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Elena?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Are there restaurants at or near Hotel Elena?

Yes, there's an onsite restaurant.

What's the area around Hotel Elena like?

Hotel Elena is in Puebla Historic Center, a short 4-minute walk from Zócalo de Puebla and 10 minutes' walk from Puebla Cathedral.

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