Hotel Elena

Hotel with restaurant, near Zócalo de Puebla

Choose dates to view prices

Where to?

Dates

December 2025

11

January 2026

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, free WiFi - Hotel Elena (Puebla)

Hotel Elena, nestled in Puebla Historic Center, offers a warm welcome with free grocery shopping service and dry cleaning/laundry services. Enjoy the rooftop terrace views or indulge in a meal at the on-site restaurant and snack bar/deli. With helpful multilingual staff available 24 hours a day, guests have praised the hotel's convenient location.

Very good

Popular amenities

Free parking
24/7 front desk
Non-smoking
Laundry facilities
Free WiFi
Restaurant

Main amenities (12)

Daily housekeeping
Restaurant
Rooftop terrace
Breakfast available
Terrace
24-hour front desk
Coffee/tea in a common area
Free grocery shopping service
Front-desk safe
Snack bar/deli
Microwave in a common area
Refrigerator in a common area

Feel at home (6)

Television
Terrace
Daily housekeeping
Laundry facilities
Free grocery shopping service
Premium bedding

Room options

Check availability for these dates

Tonight

Dec 11 - Dec 12

Tomorrow

Dec 12 - Dec 13

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Standard Room, 1 Queen Bed

Wonderful

Highlights

Flat-screen TV

Portable fan

Premium bedding

Private bathroom

Free bottled water

Cable channels

Desk

In-room safe

Sleeps 2
1 Queen Bed

Quadruple Room, 2 Queen Beds, Private Bathroom

Exceptional

Highlights

Flat-screen TV

Portable fan

Premium bedding

Private bathroom

Free bottled water

Cable channels

Desk

In-room safe

Sleeps 4
2 Queen Beds

Superior Room

Exceptional

Highlights

Flat-screen TV

Portable fan

Premium bedding

Private bathroom

Free bottled water

Cable channels

Desk

In-room safe

22 sq m
City view
Sleeps 3
1 King Bed

Similar properties

Free WiFi
Laundry facilities
24/7 front desk
Non-smoking

$35 total

includes taxes & fees

Dec 12 - Dec 13

Sign in to view eligible discounts and perks. More rewards for more adventures!

Sign in Sign up, it's free

About the neighborhood

Calle 2 Norte 608 Centro, Puebla, PUE, 72000

What's nearby

Santo Domingo Church - 3 min walk - 0.3 km
Zócalo de Puebla - 5 min walk - 0.5 km
Puebla Convention Center - 7 min walk - 0.6 km
Los Sapos Bazaar - 7 min walk - 0.6 km
Puebla Cathedral - 8 min walk - 0.8 km

Getting around

Puebla Intl. Airport (PBC) - 41 min drive
Puebla–Cholula Tourist Train Terminal - 20 min walk

Restaurants

‪El Viejo Rosario - ‬2 min walk
‪Flautlán - ‬2 min walk
‪Casa Real Poblana - ‬3 min walk
‪El Anafre Rojo - ‬3 min walk
‪Cafe aroma - ‬1 min walk

About this property

Hotel Elena

Hotel Elena features a rooftop terrace and puts you within a 5-minute walk of Zócalo de Puebla. Guests will have free perks like WiFi, valet parking, and self parking. Other features include a snack bar/deli and a terrace.

At a glance

Hotel size

- 17 rooms

Arriving/Leaving

- Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability

Special check-in instructions

- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- No pets or service animals allowed

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- Free onsite self parking
- Free onsite valet parking
- Height restrictions apply for onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:00 AM
Restaurant
Coffee/tea in a common area
Shared microwave
Shared refrigerator
Snack bar/deli

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

Safe-deposit box at front desk
Rooftop terrace
Outdoor furniture

Accessibility

Upper floors accessible by stairs only

Room amenities

Be entertained

Flat-screen television
Cable TV channels

Home comfort

Portable fan

Sleep well

Premium bedding

Freshen up

Shower only
Towels

Stay connected

Desk
Free WiFi
Phone

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe

Fees & policies

Optional extras

Cooked-to-order breakfast is offered for an extra charge of approximately MXN 60 for adults and MXN 60 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)

Parking

Parking height restrictions apply

Policies

This property does not have elevators.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard

Also known as

HOTEL ELENA Puebla

ELENA Puebla

HOTEL ELENA Hotel

HOTEL ELENA Puebla

HOTEL ELENA Hotel Puebla

Frequently asked questions

Does Hotel Elena offer free cancellation for a full refund?

Yes, Hotel Elena does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Elena?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Elena?

Yes, there's free self and valet parking.

What are the check-in and check-out times at Hotel Elena?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.