TORTUE HAMBURG

Boutique hotel with 3 restaurants, near Miniatur Wunderland

Choose dates to view prices

TORTUE HAMBURG puts you in a great location, within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. Guests looking for a bite to eat can check out brasserie, one of 3 restaurants, which serves French cuisine. Other highlights at this boutique hotel include 5 bars/lounges, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Stadthausbrücke S-Bahn is 2 minutes and Rodingsmarkt U-Bahn is 4 minutes.

Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
The current price is $238
$255 total
includes taxes & fees
Nov 15 - Nov 16

Room options

View all photos for Double Room Petite

A modern hotel room with a large bed, a round mirror above it, two bedside tables with lamps, a desk with a chair, and a small TV on the desk.

Double Room Petite

9.2 out of 10
Wonderful
(17 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Classique

A bedroom with a large bed, a round mirror, a nightstand with a lamp, a chair, and a window with curtains.

Double Room Classique

9.8 out of 10
Exceptional
(28 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Grande

A hotel room with a bed, desk, chair, and a round mirror on the wall.

Double Room Grande

9.8 out of 10
Exceptional
(17 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

A modern hotel room with a bed, a red armchair, a round table with a lamp, and a patterned wallpaper.

Petite Suite

8.6 out of 10
Excellent
(4 reviews)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

A bedroom with a bed, bedside lamps, a round mirror, and a TV on the wall.

Apartment

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior
Steigenberger Hotel Hamburg
Hamburg City Center
  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 1,004 reviews
The price is $207
$221 total
includes taxes & fees
Nov 22 - Nov 23
Steigenberger Hotel Hamburg
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About the neighborhood

Map
Stadthausbrücke 10, Hamburg, 20355

What's nearby

  • Jungfernstieg - 5 min walk - 0.4 km
  • Hamburg City Hall - 6 min walk - 0.5 km
  • St. Michaelis Church - 8 min walk - 0.7 km
  • Miniatur Wunderland - 13 min walk - 1.1 km
  • Reeperbahn - 13 min walk - 1.2 km

Getting around

  • Hamburg Airport (HAM) - 32 min drive
  • Hamburg Finkenwerder Airport (XFW) - 46 min drive
  • Lübeck (LBC) - 64 min drive
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Dammtor Station - 14 min walk
  • Hamburg Central Station - 19 min walk
  • Stadthausbrücke S-Bahn - 2 min walk
  • Rodingsmarkt U-Bahn - 4 min walk
  • Gaensemarkt U-Bahn - 7 min walk

Restaurants

  • ‪Kimchi Guys - ‬1 min walk
  • ‪Ruby Lotti Hotel & Bar - ‬1 min walk
  • ‪Jin Gui - ‬1 min walk
  • ‪L‘Osteria - ‬3 min walk
  • ‪Bar Bleu Tortue - ‬1 min walk

About this property

TORTUE HAMBURG

  • TORTUE HAMBURG puts you in a great location, within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. Guests looking for a bite to eat can check out brasserie, one of 3 restaurants, which serves French cuisine. Other highlights at this boutique hotel include 5 bars/lounges, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff. Public transportation is just a short walk: Stadthausbrücke S-Bahn is 2 minutes and Rodingsmarkt U-Bahn is 4 minutes.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
12:00pm

Hotel size

    • 128 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in time starts at 4:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (EUR 45 per day)

Other information

    • Smoke-free property

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Reviews

TORTUE HAMBURG Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.8

Property conditions & facilities

Guest review summary

What guests liked

  • The breakfast was exceptional with a super large and delicious selection and truly excellent service. (24 reviews)
  • The hotel's restaurants offer a superb selection of delicious food with exceptional quality and service. (17 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Breakfast
Location
Ambience
Brasserie

Reviews

Verified review

10/10 Exceptional

Great lication. Rooma spacious and nicely decorated. Staff super friendly and efficient. Breakfast amazing
Verified review

10/10 Exceptional

Super nice hotel, perfect location. Breakfast super great !!
Verified review

10/10 Exceptional

The Tortue is a fabulous hotel with top end bars and restaurants within.
Verified review

10/10 Exceptional

Great stay at a wonderful hotel with the best staf

Everyone in the staff was always super kind and very serviceminded.
Verified review

10/10 Exceptional

Great service all around - happy to come back to Tortue in Hamburg
Verified review

10/10 Exceptional

This is a beautiful hotel- lovely rooms decorated with sophistication and high ceilings. Service was impeccable also in the Brasserie and Petit Tortue restaurants. Well situated for shopping and seeing the city.
Verified review

10/10 Exceptional

really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Verified review

10/10 Exceptional

Perfect location for my business purpose. I know it sounds strange, but: It is the best shower in any of the many hotels I visit every year
Verified review

10/10 Exceptional

The staff went over and above helping us figure out rental car replacement issues - they were great!
Verified review

8/10 Very good

The room was immaculate. Comfortable bed and nice bedroom with a good shower. Walkable to subway, shops and restaurants.
Verified review

10/10 Exceptional

This hotel is very cozy, yet quite cool. Lots of dining and bar options. Area around is convenient for waking and shopping. The room we had was great. Super high ceiling, very modern and comfy. Comfortable bedding. I’d stay here again.
Verified review

8/10 Very good

The hardware of TORTUE HAMBURG is undoubtedly 5-star. The rooms, the general atmosphere, and the quality of the food in the Brasserie were absolutely excellent.However, the guest service and complaint management were highly disappointing for an establishment of this caliber. During my stay, 6-9 og JuIi I experienced a clear breach of international wine service standards in the Brasserie on two consecutive nights. When ordering a glass of Primitivo, the glass was brought to the table already filled, without showing the bottle or pouring it in front of the guest.What makes it highly unacceptable for a luxury hotel is the total lack of response. I sent emails to both 'info' and the 'Brasserie' during my stay, and I raised the issue verbally twice during checkout and payment. Nobody has bothered to react, follow up, or reply to my feedback.Great rooms and food cannot make up for being completely ignored as a guest.
Verified review

10/10 Exceptional

Pure luxury!

How do you explain how pure luxury feels. That is how the hotel was from start to finish. Everything smooth from check in to check out. The staff were so polite and welcoming, always a hello or goodbye! What an experience. I have a hotel for life in Hamburg now.
Verified review

10/10 Exceptional

We had a lovely weekend stay at Tortue in a Grande Double Room, which was very spacious and included a comfortable sitting area. The bed was comfortable, although the pillows were a little flimsy. The bathroom was on the smaller side, with a shower over the bath; and the towels felt quite thin. The décor throughout the hotel is stylish, with a dark and moody atmosphere that we really liked. The reception staff were friendly and welcoming, and the complimentary drink on arrival was a nice touch. There were a couple of minor drawbacks. The air conditioning was quite weak, so we needed to open the windows to cool the room down. Unfortunately, our room overlooked the main street, so it could be quite noisy with traffic. The highlight of our stay was undoubtedly the breakfast. I don’t say that very often, but it was exceptional. There was a great selection of à la carte dishes, all freshly prepared to order, and everything we tried was of superb quality and absolutely delicious. The breakfast service was good too - friendly, efficient and attentive. My partner particularly loved staying at Tortue, and overall we had a wonderful stay. We would definitely come back.
Verified review

8/10 Very good

Room was lovely with very high ceilings giving feeling of space. Hotel is very close to shopping area though the area is a bit devoid of atmosphere early morning, evening and night. Food and beverage is very expensive in the hotel and I do draw a line at 30 Euros for breakfast.
Verified review

6/10 Good

We stayed at this hotel for 4 nights. On the first night the fire alarm went off at midnight. We stayed 20 minutes downstairs. The next day when we asked what happened they explained it was a false alarm and no apology was given to us. Great quality breakfast but extremely slow. It's served à la carte, so you have to wait forever for them to bring you what you ordered. Comfortable, clean rooms and attentive staff.
Verified review

10/10 Exceptional

Fantastic experience!
Verified review

10/10 Exceptional

The hotel is just amazing. I the center of the city. Very clean and beautiful decor. The staff is very nice and helpful. very nice amenities in the room of very good size. The breakfast is awesome. I didn't get anything similar anywhere in the world. The quality of food, presentation and taste just incredible! Highly recommended!
Verified review

10/10 Exceptional

Fantastic hotel…. In every aspect.
Verified review

10/10 Exceptional

Great hotel overall. Recommended.
Verified review

10/10 Exceptional

Great place to stay
Verified review

10/10 Exceptional

Very nice hotel
Verified review

10/10 Exceptional

Great hotel
Verified review

10/10 Exceptional

Just great!!!
Verified review

10/10 Exceptional

Beautiful hotel amazing breakfast